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Getscreen.me vs Zoho Assist

Updated February 9, 2026

Getscreen.me vs Zoho Assist: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$5.00

per month

480.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Screen Recording
5.0
Access Controls/Permissions
4.93
Collaboration Tools
4.93
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Desktop/Browser Sharing
4.94
User Management
4.89
Screen Recording
4.88
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Integrations
Jira
Jira
LiveChat
LiveChat
Telegram
Telegram
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ServiceNow
ServiceNow
Freshdesk
Freshdesk
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
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Pros / Cons
  • I've used GetScreen.me a LOT to assist family and friends configure things or fix things on their computers or run updates for them -- including most recently to fix a problem my wife was having with her laptop camera while travelling (which stopped working after a Windows update, surprise, surprise).
  • They have removed this product from Appsumo which means we cannot upgrade this to diff level anymore.
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  • The platform allows me to have all the equipment I need to provide service to clearly organized and always available, which makes day-to-day operations much more efficient.
  • Have some connection issues and lag. If a user has a dual-screen setup, it doesn't always allow the remote session to be moved to the preferred screen, causing frustration for the technician.
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Ease-of-Use
Highest performing feature
in the comparison
4.8/ 5
4.7/ 5
Value for Money
Highest performing feature
in the comparison
4.9/ 5
4.7/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5
4.6/ 5
Functionality
Highest performing feature
in the comparison
4.8/ 5
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad