EV Reach 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

EV Reach

4.6

(132)

Pricing

Starting at $40.00 per month

About EV Reach

EV Reach is an on-premise IT remote system management solution. Key features include advanced remote control, background system management, ad integration and management, global IT process automation, IT compliance and smart-card support.

The remote control feature provides on-demand assistance to users by providing agents with remote access to external systems across any location. The solution also offers communication channels such as live chat, SMS messaging and information sharing via video recording or screen snapshots.

The background management feature helps users search for a queries, manage and control workstations and access real-time information. EV Reach’s active directory management helps agents conduct active directory searches, manage user accounts, group memberships, scan inactive account users and manage bulk passwords.

Goverlan Reach supports multiple platforms such as GovRC, GovRCMD, VNC, RCP, Telnet, AMC and SSH.

EV Reach Screenshots

EV Reach Pricing and Plans

Starting price: $40.00 per month

Free Trial

Free Version

Standard

$40.00

per month

Plan includes:

Advanced Remote Control
Centralized Configuration & Auditing
Diagnostics & Monitoring
Secure Unattended or On-Demand Access
Systems Management

Professional

$90.00

per month

Plan includes:

Active Directory Integration & Management
Advanced Remote Control
Centralized Configuration & Auditing
Diagnostics & Monitoring
Secure Unattended or On-Demand Access
Systems Management

Enterprise

$170.00

per month

Plan includes:

Active Directory Integration & Management
Advanced Remote Control
Centralized Configuration & Auditing
Diagnostics & Monitoring
Global Systems Management
IT Compliance & Remediation
IT Process Automation
Secure Unattended or On-Demand Access
Systems Management

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EV Reach Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of EV Reach
Active Directory Integration
Activity Tracking
Alerts/Notifications
Annotations
Application Management
Audit Trail
Authentication
Chat/Messaging
Collaboration Tools
Commenting/Notes
Compliance Management
Customizable Branding
Customizable Reports
Data Import/Export
Diagnostics Tools
Diagnostic Tools
Document Management
Event Logs
File Management
File Sharing
File Transfer
Live Chat
Monitoring
Multiple Monitor Access
Multiple User Accounts
Performance Metrics
Print Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Remote Access/Control
Remote Monitoring & Management
Remote Support
Remote Update/Installation
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Secure Login
Server Monitoring
Session Recording
Session Transfer
SSL Security
Summary Reports
Support Ticket Management
Surveys & Feedback
Third-Party Integrations
Troubleshooting
Unattended Access
Uptime Reporting
User Management
Video Chat
Workflow Management

EV Reach Integrations

JIRA Service Management

ServiceNow

Freshdesk

ManageEngine ServiceDesk Plus

Freshservice

Zendesk Suite

See all 11 integrations

EV Reach User Reviews

Overall Rating

4.6

Ratings Breakdown

67%

32%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.6

Functionality

4.6

William B.

Verified reviewer

Education Management

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Goverlan Reach - The IT Admin's Best Friend

Previously 5

Ratings Breakdown

Ease of use

Functionality

Previously 5

Pros:

It allows me to monitor my entire domain easily and quickly. Now that I have Goverlan, I don't have to have anymore step-by-step phone conversations with staff. I can just show my staff how to do something instead of explaining it!

Cons:

The program crashes sometimes for the strangest thing. In addition, there has been a copy and paste bug in the release for many, many versions that has remained unfixed.

Verified

Reviewer

Primary/ Secondary Education

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Goverlan in Secondary Edication

We have been using goverlan for well over 10+ years and it has been great. We have briefly reviewed it against other similar products but always continue to use Goverlan.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What we like most is its ease of use and its features. It database mirrors Active Directory so we know exactly where to find a user or device. Or when we don't its search feature works well and takes us directly to the required resource. The ability to remotely access windows clients as well as mac from one console is very handy, saves us having multiple remote administration apps.

Cons:

Unfortunately we find the program sometimes has issues finding clients in remote domain or forests. Usually looking up the clients IP Address from DHCP and connecting via that works, but would be great if we didn't have to do this.

Reasons for choosing EV Reach

Ease of use, cost, features.

Esteban L.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

its easy to use, can go between windows and see multiple machines at once

Cons:

it donst always work and it crashes alot

Verified

Reviewer

Law Practice

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Overall Satisfied

Overall I am satisfied with the value I receive for the price I paid. I use it daily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Price was a major deciding factor for me. At the time they were one of the few options with perpetual licensing. Easy to deploy. Client app is not resource intensive. Customization and automated reports Provides a lot administrative back-end where work can be done without disturbing the user. Ability to aid users remotely, eliminating need for third party remote tools that we cannot control.

Cons:

The customizing can be a bit more intuitive and easier. It took a little while to get used to. I used other RMM tools before that I found were somewhat better in this regard. I've come across many installed application that I could not remove from the admin console. Would have been good if it could connect with WSUS or it's own repository to manage Windows Updates. The Technician versio can't use any customizations created. It's kind of handicapped to just remoting in.

Philip D.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Must have for ITSM world

I have been working with this product over 20 years in my IT career. Every company I bring it to thanks me for introducing this product it really helps with service management teams.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can easily navigate AD reset passwords, remote PC’s. Reporting. Just to name a few of this very capable product

Cons:

Not a biggie, but would love to see more with windows patching incorporated into the product

Reasons for choosing EV Reach

Stability, reliability, and price

Paul N.

Verified reviewer

Government Administration

Used daily for less than 2 years

Review source

Reviewed April 2018

Amazing! Love it!

Saved us a ton of time in supporting our remote users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Goverlan has made our IT Department much more efficient. We have about 16 sites and it has saved us countless hours from having to drive around and fix issues that take a few seconds to fix. Also, we can fix things before the user knows there is an issue.

Cons:

My only thing I don't like is the agent deployed to the end user devices do not auto update when a new version is released.

Unenabasi Godwin E.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed September 2020

Excellent Remote Support Tool

Goverlan Reach is very effective in managing remote teams. With this tool, we can deploy software and applications, monitor the health status of computers ad other devices, spot critical issues and fix them quickly. Goverlan helps us ensure client's business continuity and minimal service downtimes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software enables us to easily access remote system and unattended machines to provide assistance to remote teams and users over the internet. We can easily query local user groups, manage their accounts and perform other operations like installations, password resets and other modifications. You can initiate VoIP chat sessions, remote desktop access sessions and record them for future reference.

Cons:

You need an expert to set up the software. Asides that, the software offers real value for companies, IT managers and more.

Marius T.

Verified reviewer

Legal Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Goverlan remote software

Remote troubleshooting

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and to operate. Also very stable.

Cons:

There wa an issues with concurrent connections

Eugene K.

Verified reviewer

Government Administration

201-500 employees

Used daily for less than 2 years

Review source

Reviewed October 2018

Goverlan Helps Make IT Efficient

Goverlan allows me to fix quick and easy issues from my desk without having to go onsite for something that only takes minutes to fix.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Goverlan is easy to use and allows IT Admins the ability to troubleshoot and fix user issues quickly. The Remote Control is extremely helpful to see an issue immediately that a user may be having. Sometimes issues are gone by the time we have a chance to arrive on site.

Cons:

I have not found anything yet. The software has so many features that I am still exploring and learning what additional abilities it gives me to make me more efficient.