EV Reach 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

EV Reach

4.6

(132)

Pricing

Starting at $40.00 per month

About EV Reach

EV Reach is an on-premise IT remote system management solution. Key features include advanced remote control, background system management, ad integration and management, global IT process automation, IT compliance and smart-card support.

The remote control feature provides on-demand assistance to users by providing agents with remote access to external systems across any location. The solution also offers communication channels such as live chat, SMS messaging and information sharing via video recording or screen snapshots.

The background management feature helps users search for a queries, manage and control workstations and access real-time information. EV Reach’s active directory management helps agents conduct active directory searches, manage user accounts, group memberships, scan inactive account users and manage bulk passwords.

Goverlan Reach supports multiple platforms such as GovRC, GovRCMD, VNC, RCP, Telnet, AMC and SSH.

EV Reach Screenshots

EV Reach Pricing and Plans

Starting price: $40.00 per month

Free Trial

Free Version

Standard

$40.00

per month

Plan includes:

Advanced Remote Control
Centralized Configuration & Auditing
Diagnostics & Monitoring
Secure Unattended or On-Demand Access
Systems Management

Professional

$90.00

per month

Plan includes:

Active Directory Integration & Management
Advanced Remote Control
Centralized Configuration & Auditing
Diagnostics & Monitoring
Secure Unattended or On-Demand Access
Systems Management

Enterprise

$170.00

per month

Plan includes:

Active Directory Integration & Management
Advanced Remote Control
Centralized Configuration & Auditing
Diagnostics & Monitoring
Global Systems Management
IT Compliance & Remediation
IT Process Automation
Secure Unattended or On-Demand Access
Systems Management

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EV Reach Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of EV Reach
Active Directory Integration
Activity Tracking
Alerts/Notifications
Annotations
Application Management
Audit Trail
Authentication
Chat/Messaging
Collaboration Tools
Commenting/Notes
Compliance Management
Customizable Branding
Customizable Reports
Data Import/Export
Diagnostics Tools
Diagnostic Tools
Document Management
Event Logs
File Management
File Sharing
File Transfer
Live Chat
Monitoring
Multiple Monitor Access
Multiple User Accounts
Performance Metrics
Print Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Remote Access/Control
Remote Monitoring & Management
Remote Support
Remote Update/Installation
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Secure Login
Server Monitoring
Session Recording
Session Transfer
SSL Security
Summary Reports
Support Ticket Management
Surveys & Feedback
Third-Party Integrations
Troubleshooting
Unattended Access
Uptime Reporting
User Management
Video Chat
Workflow Management

EV Reach Integrations

JIRA Service Management

ServiceNow

Freshdesk

ManageEngine ServiceDesk Plus

Freshservice

Zendesk Suite

See all 11 integrations

EV Reach User Reviews

Overall Rating

4.6

Ratings Breakdown

67%

32%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.6

Functionality

4.6

William B.

Verified reviewer

Education Management

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Goverlan Reach - The IT Admin's Best Friend

Previously 5

Ratings Breakdown

Ease of use

Functionality

Previously 5

Pros:

It allows me to monitor my entire domain easily and quickly. Now that I have Goverlan, I don't have to have anymore step-by-step phone conversations with staff. I can just show my staff how to do something instead of explaining it!

Cons:

The program crashes sometimes for the strangest thing. In addition, there has been a copy and paste bug in the release for many, many versions that has remained unfixed.

Frank L.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Great Management Software

Goverlan Reach has been great I have been using Goverlan for about 7 years now and Reach has definitely grown to be a great update to the Goverlan Management software. I have created a Goverlan Reach Server with ease thanks to the detailed tutorials, and instructions Goverlan provides on their website. The customer service and support is out standing they do a great job to get back to you and help you with any issues you run into. I have been using the software more and more to make automated processes for deploying software, updates, and just remote aide for teachers and students.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super easy to use, setup was fairly easy, lots of customizations options, very easy to deploy clients and agents across the network from any management console.

Cons:

Missing integration with Microsoft Azure Active Directory is the only current challenge we face with out our new One to One out of school district device implementation. Another option would be to see devices on our networks that are not part of our domain.

Reasons for choosing EV Reach

Ease of use, interface and much better support.

Reasons for switching to EV Reach

We were still using the old version of Goverlan while experimenting with the idea of switching to Kaseya, Kaseya had some benefits such as being able to see devices on our network that were not part of our active directory domain. Being able to connect to those devices and get them back on our domain was good but ultimately the Kaseya interface was clunky and not as easy to use as Goverlan and was lacking many features that Goverlan provided so we decided to renew with Goverlan Reach instead and end our Kaseya trial.

Alex C.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

EV Reach Improvements.

It has been mostly good but when getting into the back-end administration of Goverlan it is highly lacking in Azure AD connection and utilization. Companies that or majority cloud-based have a lot of difficulties utilizing all the functions. For developed Companies this is a huge set back when other systems already have this feature.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The remote function along with the chat feature.

Cons:

The requirement is to have an on-prem AD to utilize all the functions Goverlan offers. Needs to be able to connect to Azure AD and pull in users' and users' linked devices. Not having a cloud-hosted Repository for Files and scripts through Goverlan and pushing on-prem hosted server. Not being able to see computer information from non-active agents. (Need to take snapshots of users' device information for tracking and searching.) The inability to see device information for offline agents and schedule automation tasks to run on offline agents once they check back in.

Reasons for choosing EV Reach

Met requirements and explained to be better GUI-based implementation and less SQL database-focused. From the Training, it is not that easy and not as friendly as we had envisioned or expected.

Reasons for switching to EV Reach

We were moving to EasyVista's ITSM solution and Goverlan was the in-house solution they offered. Should have been more clear on how the products actually linked to Azure AD and the limitations of requiring on Prem AD.

Verified

Reviewer

Medical Devices

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed January 2021

Best remote management program, and growing

One of the best pieces of software I have ever bought. It has simplified support and made it much more manageable when many people were working from home.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software has many features that didn't exist in other products when we bought it. The amount of remote management you can do from it is amazing. It's way more then just a remote desktop sharing program. The software is continuously adding new features each year. The program covers just about all the ways you can communicate with a client (VNS, RDP, SSH, Goverland connection....). You can even push client settings similar to group policy.

Cons:

Some of the features that come with the software overlapped existing products we had already that did different stuff. We've had to turn those all off on Goverlan.

Reasons for choosing EV Reach

It had the most features and at the time was way cheaper then alternatives. Best feature was the ability to look up username and find what computer they were logged into.

Reasons for switching to EV Reach

Cost and the lack of features in our old product.

Kevin R.

Verified reviewer

Real Estate

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

GoverLan great works for us!

We continue to be very pleased with the product, support and additional feature upgrades over the last couple years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have over 100 storage locations across the US. Managing desktops at these locations would be very difficult without GoverLan. The Automation scripts are great! We use it for running inventory reports, pushing software, checking software versions, applying configuration updates. We use the remote desktop feature everyday and it works great.

Cons:

Would love to see a cloud version as we are trying to move everything off-site.

Reasons for choosing EV Reach

Setup and configuration was straight forward. We didn't need to spend weeks setting up and configuring. Everything was very easy to follow and the automation task are straight forward.

Giorgos E.

Verified reviewer

Civil Engineering

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Goverlan is an excellent product!

Goverlan helped us a lot with both of our company sites. technicians and the IT administrator can now check the overall status without even getting up from their offices. It helped save lost working hours and develop other aspects within the It department.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use it provides for common administrative tasks, automations that cover a lot of installation and maintenance within the company, ease of deployment. Goverlan saves a lot of working hours overall.

Cons:

it is a bit complicated to set it up for the first time and cover all of your needs as you expect. Also we would like more ready made automations to be available.

Reasons for choosing EV Reach

A business partner recommended it to us and showed us the product in their production environment.

Stephen T.

Verified reviewer

Maritime

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Value for the Money

Positive across the board.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The agent deployment options are very robust and allow us to use different polices with different endpoints.

Cons:

Initial setup was a steep learning curve. However there customer support for setup was 5 of 5.

Reasons for switching to EV Reach

We needed more functionality to make the software worth the time/money invested for use.

Kyle S.

Verified reviewer

Government Administration

51-200 employees

Used daily for more than 2 years

Reviewed December 2019

Solid Product!

Solid product - This is our go to product for supporting our users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to quickly connect to remote users and offer a quality tech support experience.

Cons:

Sometimes we struggle with users that have 3 displays(about 20 of our users). The content from each of the displays often times does not load. We have not had a problem with 2 remote displays. We will see if this is improved in the latest 9.50.02.1032 version.

Reasons for switching to EV Reach

Goverlan had a better Mgmt. console and support.

Wesley S.

Verified reviewer

Packaging and Containers

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

I love Goverlan......

Overall I have been using Goverlan now for 4 years, and of all the products I have tried out, Goverlan is the best.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like everything about Goverlan pretty much. I like the fact that I can deploy software remotely, connect to machines remotely, connect to Workgroup added machines, see all the details about a connected machine, add printers remotely, see file folders, run DOS Commands. It is just a great product for an IT Admin to monitor machines.

Cons:

I wish there was more reporting. I also wish I could see everything grabbing an IP address off my DHCP Server. DHCP Integration would be great.