1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Online Help Desk Software

/

NinjaOne vs TeamSupport

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Updated February 27, 2026

NinjaOne vs TeamSupport: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 products
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$29.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Device Management
5.0
IT Asset Management
4.87
Network Monitoring
4.83
See All
Collaboration Tools
5.0
Support Ticket Tracking
4.90
Interaction Tracking
4.72
See All
Integrations
Passportal
Passportal
ConnectWise PSA
ConnectWise PSA
SherpaDesk
SherpaDesk
See All
Web.com
Web.com
Nicereply
Nicereply
Meta for Business
Meta for Business
See All
Pros / Cons
  • What I liked most about NinjaOne is its easy-to-use interface and automation features, especially patch management, which made monitoring and supporting devices much more efficient
  • The mobile app works, but it’s definitely not as full-featured as the desktop version.
Read more
  • Given that it supports connectors to CRM systems, chat tools, and other platforms, which is especially useful if your support workflows rely on data flowing between systems.
  • The user interface sometimes felt a bit dated or clunky — especially when you’re navigating lots of tickets or complex filters.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.6/ 5
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5
4.5/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad