Bloomfire 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Bloomfire

4.4

(254)

Pricing

Pricing available upon request

About Bloomfire

Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowering users to access, manage, and collaborate on knowledge efficiently and effectively. Bloomfire’s AI-powered search and content authoring transform how teams interact with data and ensure that organizational assets and critical information are easily accessible and actionable.

Bloomfire supports enterprise companies in scaling their knowledge management programs across teams, departments, and org-wide deployments and serves businesses across all industries – including healthcare, finance, government, manufacturing, and retail.

With a focus on operational excellence, Bloomfire is an established, trusted partner to Fortune 500 companies and other industry leaders. The AI-driven platform delivers nearly 2 million answers each month, emphasizing its value and credibility.

Bloomfire Screenshots

Bloomfire Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Growth

Pricing available upon request

Plan includes:

Unlimited Storage
AI-Powered Search
Authoring
Enterprise search integration with SharePoint
Implementation Support

Business

Pricing available upon request

Plan includes:

MS Teams, Slack Integrations
Data Migration Support

Enterprise

Pricing available upon request

Plan includes:

Unlimited Bloomfire Communities
AI-Powered search and discovery tools
Vanity URLs
Third-party Integrations
Dedicated Implementation

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Bloomfire Features

Popular features found in Knowledge Management
Access Controls/Permissions
Catalog Management
Collaboration Tools
Commenting/Notes
Content Management
Data Import/Export
Discussions/Forums
Document Management
Self Service Portal
Text Editing
More features of Bloomfire
Active Directory Integration
Activity Dashboard
Activity/News Feed
Activity Tracking
Alerts/Notifications
API
Asset Categorization
Asset Library
Asset Sharing
Audio File Management
Brainstorming
Communication Management
Configurable Workflow
Content Creation
Content Library
Content Publishing Options
Customizable Branding
Customizable Fields
Customizable Reports
Data Security
Data Visualization
Document Capture
Document Classification
Document Storage
Drag & Drop
Email Alerts
Email Reminders
Employee Communities
Engagement Tracking
Feedback Management
File Management
File Sharing
Filtering
Full Text Search
Gamification
Group Management
Knowledge Base Management
Knowledge Management
@mentions
Mobile Access
Mobile App
Mobile Interface
Online Forums
Private Network
Projections
Question Library
Real-Time Analytics
Real-Time Data
Real Time Editing
Real-Time Notifications
Real-Time Reporting
Remote Access/Control
Remote Support
Reporting/Analytics
Reporting & Statistics
Rich Text Editor
Role-Based Permissions
Search/Filter
Self-paced Learning
Self Service Tools
Single Sign On
SSL Security
Surveys & Feedback
Tagging
Third-Party Integrations
Trend Analysis
User Management
User Onboarding
Version Control
Video Support
Visual Analytics
Web Notifications
Widgets
Wiki
Workflow Management
WYSIWYG Editor

Bloomfire Integrations

Salesforce Platform

Microsoft Teams

Box

Dropbox Business

Dynamics 365

Google Drive

See all 12 integrations

Bloomfire User Reviews

Overall Rating

4.4

Ratings Breakdown

53%

37%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.4

Functionality

4.2

Carlos A.

Verified reviewer

Telecommunications

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2017

Great way to socialized sales content and news

It allowed us to have a searchable content repository of sales collateral and training as well as an announcement board for news and market research.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The "timeline view" for latest content and news. It allows sales to have a quick refresh of the latest developments in the business.

Cons:

The search engine could use some optimization and has no easy tools to build product taxonomies which limits a bit its adoption as a sales enablement tool

Verna A.

Verified reviewer

Individual & Family Services

51-200 employees

Used weekly for free trial

Review source

Reviewed October 2022

Information collaboration super highway

I think this software has given us a new outlook on our job. We have the ability to ask for help when we need it. And sometimes we're in our an entity that's unknown to us and collaborating with your fellow employees helps a lot. Because there's always someone that's older and wiser and knows a lot more than I do. Those are the people I love to learn from.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the fact that you can share your documentary research with people inside the organization. You can collaborate together working on new goals and outcomes for your clients or you can take away something that was unnecessary and we can all share information in case you know someone wasn't aware. I mean it's kind of like a support system in a way.

Cons:

Honestly I don't think there are any cons about this software. You know it's not like anybody's criticizing you everything is constructive everything's more positive we're working together more. It's made problem solving a lot easier.

Tyler C.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2019

Recent Updates Diminish Value of Product Usability

The initial experience was extremely positive, the recent updates significantly reduce the usefulness of the product specifically where tables and embedded documents are concerned.

Ratings Breakdown

Ease of use

Functionality

Pros:

We use the system as a knowledge base to inform our ongoing software implementations and keep our Support team up to speed on current functionality. I love that articles/posts are really easy to create and categorize. The search functionality works well which makes finding information very easy.

Cons:

The product allows you to embed documents and create tables into posts. Unfortunately, a recent update to the user interface reduces the size of the article to about 1/3 the width of a monitor. As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted. I am not sure how to post screenshots. I have escalated to our site administrator who was informed by Bloomfire support that there is no way to revert the settings. Given that we use the system as a knowledge base, we use tables extensively to summarize information for quick and simple digestion. We also regularly embed word documents, PDFs, and Excel files. The new layout/format makes those embedded documents unreadable without extensive zooming or direct downloading of the articles. Prior to this change, the product met our needs and was highly functional. That is no longer the case.

Vendor Response

We're sorry to hear that the new format and layout changes have impacted your ability to read tables and embedded documents. Our Client Success team has reached out and would love to work with you to find a solution to this readability issue. We want Bloomfire to continue being as useful to your company as it was when you first started using it.

Replied June 2019

Verified

Reviewer

201-500 employees

Used daily for less than 6 months

Review source

Reviewed April 2018

Great tool to company-wide information!

Our company shares lots of information across several platforms. Bloomfire has helped my company centralize important documents in one place so that it's easy for all employees to look for what they need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is user friendly, very simple to use and makes looking for information so fun and easy! I really like the Q&A section as well as the fact that you can follow specific teams / posts for future reference. My company uses both Dropbox and Bloomfire. Bloomfire is definitely the way to go!

Cons:

I'd like to be able to share certain documents with specific teams and I'm not sure it is a feature at the moment.

Dino P.

Verified reviewer

Research

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed November 2018

A decent knowledge management platform

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The engagement part of it, with tracking/following separate contributors/topics/series. I also like the overall layout of the lessons you can customize.

Cons:

Organizing the lessons doesn`t always go as planned - lots of times tags that are supposed to be in a series or topic end up somewhere else...

Verified

Reviewer

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2018

We use Bloomfire as a company intranet, it is easy to use and has great search functionality.

This software helped us get company info in one place and easily searchable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The search functionality is what makes this software most valuable. While it gives you the ability to organize material in many different ways, the ability to do a keyword search and find what you are looking for quickly is key.

Cons:

My least favorite thing about this software is the text editing capabilities. You are really limited format-wise when you are trying to create posts.

Verified

Reviewer

Computer Software

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed November 2020

A decent tool for Knowledge base

Overall the experience with Bloomfire has been a positive one. The centralized knowledge base has proven useful and the benefits exceed any of the drawbacks we have seen by a wide margin.

Ratings Breakdown

Ease of use

Functionality

Pros:

We utilize Bloomfire as a company knowledge base and it gives all employees the ability to contribute which is of great benefit. Community features such as likes and comments are a nice touch and give folks the ability to engage.

Cons:

For the most part, it does what any tool of this kind should. One of the biggest complaints we have is about indexing and navigation that can seem a bit cluncky at times.

Alexis R.

Verified reviewer

Telecommunications

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed December 2019

Bloomfire is the answer!!!

Bloomfire is so amazing because its such a great product to have! Its literally the main source of knowledge for just about any question you could come up with for my company!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Bloomfire is great for obtaining all the knowledge your company needs to know! It is such a huge help to keep everyone informed and up to date on all product information!!

Cons:

I wish bloomfire had a better filtering process. Sometimes the way you ask it a question, hinders you from finding the answer.

Verified

Reviewer

Financial Services

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed July 2020

Information Sharing

Ratings Breakdown

Ease of use

Functionality

Pros:

It is a great repository for company information. It saves time from trying to track down the person who would know the answer to your question.

Cons:

The icons used for liking a post are too familiar and somewhat inappropriate for a business setting. Instead of a heart maybe use a checkmark to like or hands clapping to congratulate.