WebReserv 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

WebReserv

4.4

(21)

Pricing

Starting at $39.00 per month

About WebReserv

WebReserv is a cloud-based tour operator solution that helps rental companies, lodging merchants and travel agents streamline reservation processes and create business listings. The centralized platform comes with a customizable booking calendar, which lets users embed it into business websites as widgets and manually add or block property availabilities.

WebReserv enables tour operators to process electronic payments and automatically notify customers via email confirmation. It allows users to manage customer data by eliminating duplicate information and merging correct records into one list. Additionally, it generates printable and exportable reservation/sales reports, improving workflow management.

WebReserv facilitates integrations with several merchant processors such as PayPal, Stripe, QuickBooks Merchant Services, Authorize.net and more. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures.

WebReserv Screenshots

WebReserv Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Silver

$39.00

flat rate, per month

Plan includes:

1500 Bookings / Year
Paypal Payments and Custom Fields

Gold

$79.00

flat rate, per month

Plan includes:

3000 Bookings / Year
Paypal and Credit Card Payments and Custom Fields

Enterprise

$149.00

flat rate, per month

Plan includes:

3000 Bookings / Year
Multi-Office/Location and Custom Fields
Paypal and Credit Card Payments

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WebReserv Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of WebReserv
Activities Booking
Alerts/Notifications
Availability Management
Booking Notes
Central Reservation System
Communication Management
Credit Card Processing
Customizable Reports
Customizable Templates
Electronic Payments
Email Templates
Equipment Rental
Late Fee Calculation
Multi-Location
Online Booking
Package Creation
Payment Processing
Price/Margin Management
Pricing Management
Ratings/Reviews
Real-Time Updates
Reminders
Reservations Management
Room Booking
Scheduling
Third Party Booking
Transaction History
Website Integration
Website Management

WebReserv Integrations

PayPal

WebReserv User Reviews

Overall Rating

4.4

Ratings Breakdown

52%

43%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.5

Functionality

4.2

RuthAnne C.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

WebReserv works great for a beach cottage resort

WebReserv has been great for our business, making it easy for guests to access our availability accurately and book immediately.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy to read the calendar, both for our guests and us as hosts. It captures all of the info we need from our guests, and interfaces seamlessly with our payment system. It automatically sends out the emails we want to send: confirmations, cancellations, pre-stay reminders, post-stay, etc.

Cons:

It doesn't interface with the other potential booking systems we could use (like Trip Advisor) It does not have ability to accommodate the info we need for housekeeping: ie generate a calendar showing arrivals and departures in a given week with number of people and pets, etc. It doesn't have a wait list function for our nightly rentals. It doesn't allow one party to make bookings for multiple cottages on same dates, so you have to make a separate booking, filling in all the info, for each cottage.

Pelin U.

Verified reviewer

Hospitality

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Real-time reservation platform that helps avoid commisions

WebReserv is pretty fine for creating and managing your own sales channel however it lacks multiple channel manager which would be great if was present.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WebReserv is great for creating our own sales channel for your property by providing the infrastructure for accepting online reservations and accepting payments directly from you own website. This helped us to avoid booking commissions and create our own loyal customer base that directly books our hotel without need to pay for any third party commissions.

Cons:

Although WebReserv is a great platform for creating your own booking channel however in order to be present in other online booking platforms you need to use other channel managements systems which would be great if there were a stand alone multiple booking channel management module where we could manage all channels at one place.

Reasons for choosing WebReserv

User interface was better.

Reasons for switching to WebReserv

Webrezerv was better in terms of the user experience it provides.

Melody S.

Used unspecified for unspecified

Review source

Reviewed March 2017

Just hope you don't have a problem that needs fixing!!!

We have been using Webreserv for a few years now and it was time consuming to set up. The tech support person is great IF you can get a hold of her AND you don't have any problems on the weekend. It can take up to 3 or 4 days to return a call and we have had significant issues with our customers being able to pay for their reservation without having to call us (defeats the purpose of online payment). I have had a change request for 3 years in being able to better customize the end of month reports for finances and have yet to have a response from their "Engineering Team". We are currently shopping a new reservation software company because of all the problems we are having with Webreserv!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

When a problem occurs, it can take a very long time resolve and business on the internet moves too quickly for Webreserv.

Stephanie S.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed December 2019

AMAZING Customer Service!

Simple and easy from start to finish. I love that they offer a service to set up your property for you. We first contacted them during a very busy season and it was so nice to have their expert team set it up perfectly for us. It was done within 48 hours and we set up a training call. We really love that it's a simple monthly fee for us and they're not charging our customers a tax on top of the rental fee.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is phenomenal! From the very first time I called and every interaction after that it was easy to get ahold of our account rep and they explained the system in a process in a way that was easy to understand.

Cons:

The customer interface is not as pretty as some of the other reservation sites out there, but the functionality is reliable and easy to understand by both the customer and our team.

Reasons for choosing WebReserv

For these particular properties and rentals we didn't need to use OTAs and Webreserv had a much easier implementation process and better customer service.

Reasons for switching to WebReserv

We noticed that sales were way down and wondered if the added fees were a deterrent to our customers. We are a camping company who hosts multiple types of events and it made more sense for us to pay a simple monthly fee so we could offer streamlined, flat rate pricing for our customers.

Vendor Response

Thank you, Stephanie, for the kind words! It was a pleasure working with you, and we are thrilled to have you on board with WebReserv. :)

Replied December 2019

Peter P.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2016

Professional booking-solution and perfect customer service at an unbeatable rate

Switching from sluggish excel-sheet-based booking-organisation to the neat webreserv-booking-solution was one of the best business-moves so far. Easy and self-explanatory interfaces, the well arranged booking-calender, a useful report-system and the multi-user-option make it easy as pie to administrate our surf-schools in Spain and Morocco. And the best thing is: if there is something you don't know how to do, if there are any questions - you will never have to wait for a perfect and prompt response from the customer support - including weekends and holidays... I did a lot of research on different booking-solutions and webreserv is definitely the most flexible one with the most appealing pricing-scheme.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- flexible booking system - not commission based - very helpful and friendly customer support - report system - multi-user-option

Vendor Response

Dear Peter, Thanks for that great review. We are happy to have you as part of our clients. Sincerely, The WebReserv Team

Replied June 2016

Kristi G.

Verified reviewer

Used other for more than 2 years

Review source

Reviewed February 2018

I loved the versatility of this platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is great for customizing to make it work for your specific business. It is user friendly and you can make changes without "breaking" and of the functions.

Cons:

They sold out to ZOZI and tried to charge 100x's more for a less functional product. Now I see that the service is still available. I was told I had to phase over to ZOZI or lose my account. It was a nightmare because ZOZI is terrible. I lost a ton of money and business thru the move and ended up switching to a completely different platform not long after.

Catherine O.

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2016

Absolutely Superb and Service Outstanding.

I have had the WebReserv installed for a number of years now and cannot recommend it highly enough.It is the best booking system ever.So easy to manage and so clear with bookings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Baptiste !!! He is wonderful - at the early stages every email I sent him with queries he reverted to me within minutes ! Top class service for a top class product.Keep up the good work Baptiste and I look forward to working with you for many years.Thank you for your patience!

Cons:

Nothing.

Vendor Response

Dear Catherine, Thank you very much for the kind review. We will keep doing our best to answer your booking needs. Sincerely, The WebReserv Team

Replied June 2016

ABE E.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Superb customer support and very user-friendly program

Organizing upcoming housekeeping schedules and customer contact well in advance with ease as a result of the friendly format of the reservations calendar.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and functionality. The ability to add multiple products in virtually any description format is very accommodating.

Cons:

Calendars don't synch up after you select the first month to make a reservation (check in date), which may be a year or more down the road. One has to click through all the months a 2nd time to get back to the check in month to then add the check out date.

Ana F.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Basic Software

Previously 4

Ratings Breakdown

Ease of use

Value for money

Previously 2

Customer support

Functionality

Previously 4

Pros:

Really easy to use, excellent for online marketing, where you may create codes. Very cheap.

Cons:

This is very basic and as soon we grow a little we had to change to another. No channel Manager, which is a pitty.

Donna D.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

On Line Reservation System

Almost all of our business' reservations are made by our customers on their own through our website. This frees us up in the office. Great time saver as well as the ability to book reservations 24 hrs/day - 7 days/week.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pricing, functionality, flexibility, options, customer service

Cons:

1. Inability to link to my Square credit card system 2. The system shows the customer's copy of the confirmation as "Paid in Full" with no balance due...this causes a little bit of a "hiccup" when they are checking in and we want to run their Credit card

Showing 1 - 10 of 21 Reviews

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