GoSite 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

GoSite

3.5

(33)

Pricing

Starting at $15.20 per month

About GoSite

GoSite is a business management platform that helps businesses manage appointment scheduling, payments processing, client communication processes. With GoSite, users can track client conversations, list businesses in 70+ directories, and get paid quicker.

GoSite Screenshots

GoSite Pricing and Plans

Starting price: $15.20 per month

Free Trial

Free Version

Starter

$15.20

per user, per month

Plan includes:

24/7 Support
Mobile App
App Store Integrations
Contact Hub (CRM)
Invoices
Credit Card Payments
ACH Payments
Store Card on File
Client Portal
Google My Business Management

Pro

$63.20

per user, per month

Plan includes:

24/7 Support
Mobile App
App Store Integrations
Contact Hub (CRM)
Invoices
Credit Card Payments
ACH Payments
Store Card on File
Client Portal
Google My Business Management

Ultimate

$159.20

per user, per month

Plan includes:

24/7 Support
Mobile App
App Store Integrations
Contact Hub (CRM)
Invoices
Credit Card Payments
ACH Payments
Store Card on File
Client Portal
Google My Business Management

GoSite+

Pricing available upon request

Plan includes:

Unlimited users
Unlimited locations

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GoSite Features

Popular features found in Auto Body
Billing & Invoicing
Customer Database
Labor Rates
Parts Management
Quotes/Estimates
VIN Decoder
More features of GoSite
Appointment Scheduling
Availability Management
Calendar Management
Calendar Sync
Client Database
Communication Management
Confirmations/Reminders
Customer History
Customer Management
Customizable Branding
Dashboard
Data Security
Electronic Payments
Feedback Management
Job Management
Mobile Access
Mobile App
Monitoring
Multi-Location
Negative Feedback Management
Online Booking
Online Payments
Payment Processing
Reminders
Reporting/Analytics
Response Management
Review Monitoring
Review Notification
Review Request
Scheduling
Social Sharing

GoSite User Reviews

Overall Rating

3.5

Ratings Breakdown

39%

18%

15%

21%

Secondary Ratings

Ease of Use

3.7

Value for money

3.3

Customer support

3.5

Functionality

3.6

Christopher C.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Reviewed December 2022

High output, low Maintenance

I have had a wonderful experience and would recommend this to anybody.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features are easy to use and when there is a problem, support staff is fast at solving the issues.

Cons:

When adding pictures, it doesn't always line up good in page setting

Vendor Response

Thank you, Christopher! We're thrilled that you had a positive experience with our products and team. We always aim to deliver exceptional service to our clients and support the growth of their businesses in any way we can. If you require further assistance in updating your website, please feel free to reach us at help@gosite.com. You can also message us through our chat support.

Replied December 2022

Jack D.

Verified reviewer

Recreational Facilities and Services

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed September 2020

Great solution for online listings, reviews, and messaging

We have been able to grow market share by taking our online reviews seriously. Also we have made it easier for customers to do business with us by implementing texting on our website. Support has been able to answer questions quickly as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Managing all my locations from one hub is the best part. It ensures I show up highly with good reviews and makes it easy for customers to text sales reps directly from the website. It has also improved how we address customer complaints online.

Cons:

I wish they could plug directly into my main CRM, but it's not a huge headache because of the mobile app.

Reasons for choosing GoSite

Price was way more reasonable and they offered all the core functionality I needed.

Vendor Response

Thank you for the kind words, Jack! We are so happy to be working with you and love to see that our Mobile App and Review Tool are working so well for your business. If you need anything in the future please feel free to chat with us on our website or send an email to help@gosite.com. Thank you!

Replied June 2021

David B.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Glitchy Software Does not work No Support

When I tried to call an get the issues fixed they make you leave a message and never call you back. I emailed support to cancel the account and I was again charged the next month. I had to cancel my card to stop billing. After the card was canceled I got a call from them saying the payment did not go through. I told them I canceled and they say they never got my calls or e-mails about canceling. She told me she would send me another form I needed to fill out to cancel. After she got off the phone I never got the e-mail from her with the form to fill out

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I Likes the Features they offer up front. But They don't work well at all. and you don't have any support on any of the products. Overall the website is ok and loads fast.

Cons:

Invoices would not send to customers. Customers that did get an invoice could not make a payment. Messages would not send from messenger. When you try to reply to a message from a customer they never get your reply.

Reasons for choosing GoSite

Better Price. Jobber and I returned to Jobber Better support

Reasons for switching to GoSite

Jobber was high priced. but the support and product is very good. I want back to jobber after the issues with gosite.

Jose C.

Verified reviewer

Construction

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Ebenezer Property and home Solutions

So far good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Is easy to use and have a lot of options to use

Cons:

That sometimes helps for customers to find you

Reasons for choosing GoSite

Because the adds didn't gave me any work it only charge me for the service

Vendor Response

Thank you, Jose! We look forward to a lifetime of supporting your business. If you need anything in the future please feel free to chat with us on our website or send an email to help@gosite.com. Thank you!

Replied July 2021

Michael B.

Verified reviewer

Hospitality

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2023

Honest review

It was awesome, great for a business that needs to go online but doesnt know where to start

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that it really was a one stop shop, clunky at times, but hey they were doing alot under one roof and for the price the value was definitely there. To be honest, these guys will be good at taking you to orbit, once you are there, you can decide what other company can take you to the moon, but one step at a time. Let these guys get you on the map.

Cons:

the review tool should be more streamlined and take you to the typing portion of it instead of the taking you to the google business profileIntegrations were difficult at times, others were easy

Reasons for switching to GoSite

my needs became more robust, I needed staff management and for you guys to integrate qucikly with someone like square

Vendor Response

Hi Michael, thank you! We're thrilled that you have had a positive experience with our products and our team. Your comments inspire us to perform better and we're humbled to know that our efforts are making a difference. We take all feedback very seriously, and please know that this is a great way for us to improve our products to serve you better. We will be forwarding your feedback to our Product team so that they can further check our Reviews Tool. If you have any questions or need assistance, feel free to chat with us or email us at help@gosite.com.

Replied January 2023

Alina U.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Not was I was sold

Frustrating. Majority of the time they did not know what was wrong with the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that it had the possibility of all of the tools that I need to run my business. However, half of them were not working properly.

Cons:

Over 60% of the time it was not working properly. Very frustrating to me.

Reasons for choosing GoSite

I was told that I would only need one system to be able to run my business. It would have been great if it would work properly. I have 34 years of working with software systems, I know what I need to run a business and GoSite let me down big time.

Vendor Response

Thank you, Alina, for taking the time to bring this to our attention. We are sorry to see that your experience has not lived up to expectations. This is not the kind of environment we strive to create for our customers. We acknowledge your frustration regarding product usage and want to assure you that this feedback is appreciated and will be reviewed internally. Thank you again, and please feel free to send us a chat on our website or send us an email at help@gosite.com.

Replied June 2021

Mikhail V.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Terrible Experience with GoSite - Avoid at All Costs

I had high hopes for GoSite based on their flashy advertisements and promises of streamlined business solutions, but my experience was nothing short of a nightmare. From the get-go, their customer service was abysmal. I found myself stuck on hold for hours and received vague, unhelpful responses to my inquiries. TOOK MY MONEY EACH MONTH AND DID NOTHING TO HELP BOOST MY PRESENCE IN FACT MY ONLINE PRESENCE DROPPED DRASTICALLY The platform itself is clunky and unintuitive. Features that are supposed to make things easier only add to the confusion. The website builder constantly crashes, and the integration with other tools is spotty at best. I wasted more time trying to fix errors than actually working on my business. On top of that, billing issues plagued my account. I was charged for services I didn’t use, and despite multiple attempts to resolve the issue, the support team was unresponsive and unhelpful. Overall, GoSite has been a huge disappointment and a drain on my time and resources. There are plenty of other tools out there that offer better functionality and customer support. Save yourself the trouble and look elsewhere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

NONE I did not like anything about GoSite very unprofessional staff, its a Scam

Cons:

EVERYTHING- No SEO, directory optimization 0000000000000000000000 they will tank your business

Reasons for switching to GoSite

my business started to lose a lot of money

Nancy S.

Verified reviewer

Government Relations

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Poor Experience

Horrible and a huge nightmare. Trying to get ahold of them is not easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The cost it’s free. The app is super fast at loading and even faster at crashing.

Cons:

Everything was so glitchy. It keeps crashing my phone.

Reasons for switching to GoSite

Promises of it being a great app, it’s not.

Benton E.

Verified reviewer

Facilities Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed April 2024

Waste of money. Use Google Buisness for free

It’s been horrible and a waste of money. Every time I bail out from under them they hold my website hostage until I pay for another year of service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don’t like anything about this company.

Cons:

It’s Managment team. They are unresponsive to my needs.

Claudia R.

Verified reviewer

Consumer Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

Great service for small business owners!

Great! I personally loved it. We had to pause/cancel this service because of changes in management (new marketing team were hired).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how you were able to communicate with clients with text messaging. That feature was very important. In regard to the website, being able to edit yourself was great and you also could contact them to customize however, you need to keep in mind that you, yourself, has to manage the website because they mainly provide just the platform. In order to succeed using other functions like scheduling service or offering online booking you need to have a marketing/sales team to manage.

Cons:

There were constant issues with messages. They would disappear after sending or you cound't receive any messages from clients.

Vendor Response

Hi Claudia, thank you for taking the time to leave us a review! We're very happy to know that you have had a great experience with your GoSite tools, specifically text messaging and website editor. Regarding your Messenger tool, we would like to apologize for the inconvenience, please know that it was an uncommon instance. Our team will use the insights from this experience to improve our products and services.

Replied January 2023

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