GoSite 2026: Benefits, Features & Pricing

Wondering if GoSite is right for your organization?

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Overview
User Interface
Popular Alternatives
Popular Comparisons
Pricing and Plans
Features
User Reviews

Overview

GoSite

3.5

(33)

Pricing

Starting at $15.20 per month

About GoSite

GoSite is a business management platform that helps businesses manage appointment scheduling, payments processing, client communication processes. With GoSite, users can track client conversations, list businesses in 70+ directories, and get paid quicker.

Wondering if GoSite is right for your organization?

Our Auto Body Software selection experts can help you in 15 minutes or less.

GoSite User Interface

Popular GoSite Alternatives

Main Product

GoSite

3.5

(33)

Ratings Breakdown

3.70Ease of use
3.31Value for money
3.53Customer support
3.61Functionality

Pricing

Starting at $15.20 per month

Get Price

Alternative Product

Jobber

4.6

(1420)

Ratings Breakdown

4.62Ease of use
4.40Value for money
4.59Customer support
4.34Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

QuickBooks Enterprise

4.5

(20607)

Ratings Breakdown

4.31Ease of use
4.30Value for money
4.14Customer support
4.40Functionality

Pricing

Starting at $2210.00 per year

Get Price

Alternative Product

Square Point of Sale

4.6

(3017)

Ratings Breakdown

4.68Ease of use
4.50Value for money
4.35Customer support
4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

Clio

4.7

(1691)

Ratings Breakdown

4.60Ease of use
4.53Value for money
4.69Customer support
4.47Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

QuickBooks Online Advanced

4.4

(1037)

Ratings Breakdown

4.35Ease of use
4.25Value for money
4.07Customer support
4.37Functionality

Pricing

Starting at $235.00 per month

Get Price

GoSite Pricing and Plans

Starting price: $15.20 per month

Free Trial

Free Version

Starter

$15.20

per user, per month

Plan includes:

24/7 Support
Mobile App
App Store Integrations
Contact Hub (CRM)
Invoices
Credit Card Payments
ACH Payments
Store Card on File
Client Portal
Google My Business Management

Pro

$63.20

per user, per month

Plan includes:

24/7 Support
Mobile App
App Store Integrations
Contact Hub (CRM)
Invoices
Credit Card Payments
ACH Payments
Store Card on File
Client Portal
Google My Business Management

Ultimate

$159.20

per user, per month

Plan includes:

24/7 Support
Mobile App
App Store Integrations
Contact Hub (CRM)
Invoices
Credit Card Payments
ACH Payments
Store Card on File
Client Portal
Google My Business Management

GoSite+

Pricing available upon request

Plan includes:

Unlimited users
Unlimited locations

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GoSite Features

Popular features found in Auto Body
Billing & Invoicing
Customer Database
Labor Rates
Parts Management
Quotes/Estimates
VIN Decoder
More features of GoSite
Appointment Scheduling
Availability Management
Calendar Management
Calendar Sync
Client Database
Communication Management
Confirmations/Reminders
Customer History
Customer Management
Customizable Branding
Dashboard
Data Security
Electronic Payments
Feedback Management
Job Management
Mobile Access
Mobile App
Monitoring
Multi-Location
Negative Feedback Management
Online Booking
Online Payments
Payment Processing
Reminders
Reporting/Analytics
Response Management
Review Monitoring
Review Notification
Review Request
Scheduling
Social Sharing

GoSite User Reviews

Overall Rating

3.5

Ratings Breakdown

39%

18%

15%

21%

Secondary Ratings

Ease of Use

3.7

Value for money

3.3

Customer support

3.5

Functionality

3.6

John C.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Reviewed December 2022

GoSite review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ease of use, integrates with our hardware

Cons:

Does not directly interface with PIMS scheduler

Reasons for switching to GoSite

Cost and convenience

Vendor Response

Thank you John! We're happy to know that you have had a positive experience with one of our tools. We appreciate your feedback, as it is important for us in order to improve our products and services. If you require any assistance, you may reach out through our chat support or email us at help@gosite.com.

Replied December 2022

Alexandra G.

Verified reviewer

Facilities Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2023

For the most part a good software

Overall i had an ok experience with the expectations of certain aspects of the software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how you can manage reviews from different platforms. I liked how it automatically saved clients information and i liked the how responsive the customer service is if I ever needed them.

Cons:

Things i didn't like were the website designs, How i there wasn't an option to export clients information that had contacted me through gosite . And i didn't always receive notification when I would be contacted by customer and i didn't like how the message from clients wouldn't always come through or it was a struggle to find their messages

Vendor Response

Hi Alexandra, thank you for taking the time to share such a detailed review about your experience with GoSite and we're thrilled that you have a positive experience with our products. Your feedback inspires us to perform better. For further assistance regarding your website, contacts, and notification settings, kindly reach out to us anytime through chat or send us an email at help@gosite.com.

Replied May 2023

Heather R.

Verified reviewer

Consumer Services

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed January 2021

Wasted money

It was an extreme waste of $2000 when I expressed this to them they gave me one month free and then four months for $50 due to Covid they were trying to “help out “after the one month free they froze my web again and now are unreachable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They had a payment app option That allowed you to send a link for customers to pay you I thought that was a great option didn’t get to use it I never got any new clients through them everything I got I got myself so it was a waste of almost $2000 most definitely

Cons:

I got absolutely no results no calls I was hard to find on the search engine which they were supposed to be putting me at the top of Social media and searches. I had my own website they insisted they could help make my website better it was a terrible website I had them put the content from my personal site I built onto the site they had and then when I raise suspicion about what I was getting for my money they froze my website I naturally reinstated thankfully my own web Continue to pay for however it was very frustrating and not worth the money I spent I could’ve paid a teenager to sit around and help add me on networks and got the same or better outcome not to mention on each social media or platform they’ve entered me in differently so it doesn’t recognize my business from one platform to another

Reasons for choosing GoSite

I was with a previous company and they basically had done nothing at all so Gosite called me reassuring me they had so much they could do for me scam scam scam take take take is all they did

Vendor Response

Thank you, Rashel, for bringing this to our attention. I would love to reach out and discuss this however I am unable to find an account to match this record. Please send us a chat on our website or email us help@gosite.com so we can better assist. Thank you again!

Replied June 2021

Neal S.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Started out well but service fell apart and I Found similar servece for 30% less

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good graphics. Good customer service at first, That was four years ago

Cons:

I had contact people 4 years ago who I call. Last year they were gone and when I had problems I could ONLY TEXT people and had to wait DAYS for help. Support people told me they were OVERWHELMED with work. BAD customer service. NOW people are calling me. I have since founf similar website company who offered me $750 a year for each of my 4 business websites. I am still paying MUCH MORE with GOSITE! $1234 a year!

Reasons for choosing GoSite

I am NOT unless you reduce my fees to match Engages.

Vendor Response

Hi Neal, we appreciate you taking the time to share your feedback with us. Providing a great customer experience is very important to us, and we are sorry that your current experience did not meet that standard. We are doing everything to make it right for you. We will be reaching out to you directly to inquire on how we can provide further assistance.

Replied December 2022

Diane K.

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

Owner

For the majority the overall experience has been decent, but definitely can improve on customer service, and quality of service with the websites

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s easy inconvenience to get reviews. I also like the fact that I can track all my customers.

Cons:

I’m not always sure that people are finding us based on our website and go site quality

Reasons for choosing GoSite

It was when I first got started.

Vendor Response

Hi Diane, we are pleased that you are satisfied with GoSite Reviews and Contact Hub. We appreciate your feedback, as it is important for us in order to improve our products and services. If you require any assistance, you may reach out through our chat support or email us at help@gosite.com.

Replied January 2023

evan c.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Review frim long term user

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Inexpensive, customer service, ease of use.

Cons:

The GoSite platform is very unstable. Manymornings I had to wait until customer service people solve the issue which takes whole day or two. Then, I can’t communicate or send reminders to patients.

Vendor Response

Hi Evan, we appreciate you taking the time to leave us a review. We're sorry your experience didn't match your expectations. Please know that your feedback is important to us as we strive to improve our products and services. We will be reaching out to you directly to inquire on any assistance that you may need. We appreciate your business and we will continue to work on improving customer experience.

Replied December 2022

Benton Scott E.

Verified reviewer

Consumer Services

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed February 2023

Most features I personally don’t need or use

I’m not sure it’s the best business decision I’ve made. Their customer service is very good. I’m just not sure that Gosite offers my company enough. There’s a lot of things that the website that Google gives you that offers some of the same benefits for free.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That you can pick and choose what reviews to put up as they come in

Cons:

To be honest, I just don’t use Gosite enough to be critical. I’ve been there since the beginning in the app has come a long ways. It was really bad at first, but they’ve made quite a bit of improvements and is now fairly decent.

Vendor Response

Hi Benton, thank you so much for taking the time to leave us feedback. We strive to provide exceptional service to our clients and support the growth of their business in any we can. We appreciate that you have had a positive experience with our Reviews tool and our Customer Support. In reference to maximizing your GoSite subscription, we are grateful that we are able to reach out to you and provide the assistance that you need. For any questions and further help, feel free to chat with us or email us at help@gosite.com.

Replied March 2023

Julie K.

Verified reviewer

Security and Investigations

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Love those reviews!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The Review Request feature makes it easy and efficient to gather reviews from our clients and use them in our marketing efforts and as an incentive to our Team. The reviews can also be integrated directly into our website! Super cost effective, too.

Cons:

nothing i can think of that I did not like

Vendor Response

Hi Julie, Thank you for the positive feedback! We are thrilled to learn that you are happy with GoSite products, specifically the Reviews tool. Please continue to let us know of ways we can support you and your business. You may reach out for any assistance needed through our chat support or email us at help@gosite.com.

Replied December 2022

Alejandro G.

Verified reviewer

Sports

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Not worth my money

Very bad. Would not recommend this to anyone. Considering the price was very high.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The initial call from a rep seemed promising. They had a good presentation and everything looked well. My rep always answered my texts and calls for the first month.

Cons:

Where can I begin? Ok. Remember how I mentioned my rep was always answering my calls and texts, well not only did he not reply to me after the first month, but GoSite never appointed a new rep. Software is very hard to use once you dive in and has so many glitches. They sold me the idea that a website should only have 1 page? Really??? well I bought it. Customer service is probably the worse. They never help. may email campaigns take a day to send out.

Vendor Response

Hi Alejandro, Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we're really sorry we've not been able to meet your expectations this time. We'd love to chat and see how we could find a solution that works for you. Please drop us a message directly via this email christina.brown@gosite.com and we'd love to talk more!

Replied November 2022

Glenn A.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

GoSite Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to navigate

Cons:

Difficulties with the mobile app, several issues logging in and it happens frequently. Find myself having to remove the app and re-downloading too often.

Vendor Response

Hi Glenn, thank you for taking the time to leave feedback for GoSite. We're happy to know that you find GoSite tools easy to navigate. In reference to your mobile app concerns, we will be reaching out to you directly to inquire on how we can provide further assistance. We apologize for the inconvenience this has caused you and your business.

Replied January 2023

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