StoryTap 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if StoryTap is right for your organization?

Our Content Marketing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

StoryTap

5.0

(11)

Pricing

Pricing available upon request

About StoryTap

StoryTap is an AI-powered video testimonial platform that makes it easy for businesses of all sizes to collect, create, and share authentic videos. From testimonial videos (basic design to high design, auto-edited) to product reviews, sizzle reels, and social storytelling, StoryTap provides the flexibility, scalability, and results that modern brands need.

Video Testimonials

Capture authentic customer, employee, or community stories with guided prompts that make recording simple.

Videos can be produced at different levels of polish—from basic design for quick turnaround to high design, fully branded and customized.

Built-in auto-editing ensures videos are production-ready without heavy manual work.

Ideal for building trust, humanizing your brand, and showcasing first-person experiences.

Product Video Reviews

Collect authentic reviews directly from customers who use your products.

Showcase these reviews on product pages, e-commerce sites, and campaigns.

Help shoppers make confident decisions by showing real people explaining what they love.

Social Content Stories (with Social Reminders)

Invite your community to create short, shareable stories for social media.

B...

uilt-in reminders make it easy for contributors to complete submissions on time. Videos are formatted for TikTok, Instagram, LinkedIn, Facebook, and other platforms. Perfect for filling your social content pipeline with authentic, brand-ready stories. 4. Video for Google Business Profiles & Google Reviews (PRIVATE BETA) Enable customers to leave video reviews directly on Google Business Profiles. Boost visibility, stand out from competitors, and drive more clicks with authentic, on-camera voices. Combine written reviews with video testimonials for Google Reviews to increase trust and credibility. Currently available in PRIVATE BETA for select partners. 5. Video Editor for Sizzle Reels Easily repurpose collected content into sizzle reels for campaigns, events, or social highlights. Drag-and-drop functionality for fast, branded compilations. Create dynamic, engaging video reels without needing advanced editing software. 6. Self-Serve Platform Manage campaigns, invite contributors, and publish videos directly from your StoryTap dashboard. Easy for entrepreneurs, startups, and small businesses to get started without technical skills. Contributors can record from any device with intuitive prompts, re-record options, and guided scripting. 7. White-Glove Managed Service For enterprises and organizations that need full-service support, StoryTap provides a managed solution. Our team handles campaign setup, invites, moderation, video branding, and distribution. Multi-language moderation is available to support global brands. 8. Hybrid “Step-In” Support Add flexible hours when your internal team is busy. Get expert help with campaign design, video moderation, or publishing strategy—only when you need it. 9. Video Branding & Customization Apply your brand elements—logos, colors, fonts, and design templates. Ensure every testimonial video, product review, or social story feels consistent and professional. Options for basic-to-high design let you scale affordably without sacrificing quality. 10. Analytics & Insights Monitor video performance across web, social, and Google. Understand which testimonials drive the most engagement and conversions. Gather insights into customer sentiment and campaign ROI. Who We Serve StoryTap serves entrepreneurs, nonprofits, and enterprises across industries like retail, SaaS, education, healthcare, and consumer goods. Trusted by organizations including AAA, TELUS, Samsung, Danone, UCLA Anderson, and The Forum, StoryTap helps brands unlock libraries of authentic video testimonials, reviews, and stories that accelerate growth.

StoryTap Screenshots

StoryTap Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

StoryTap Features

Popular features found in Content Marketing
Audience Targeting
Campaign Management
Content Library
Customizable Branding
Customizable Templates
Editorial Calendar
Publish Scheduling
Reporting & Statistics
SEO Management
Social Media Integration
Workflow Management
More features of StoryTap
A/B Testing
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Brand Overlay
Bulk Uploading
Campaign Analytics
Campaign Planning
Categorization/Grouping
Closed Captions
Collaboration Tools
Commenting/Notes
Communication Management
Content Creation
Content Management
Conversion Tracking
Customer Database
Customer Experience Management
Customer Segmentation
Customizable CTAs
Customizable Fields
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Email Management
Email Marketing
Engagement Tracking
Feedback Management
Filtering
Labeling
Lead Capture
Media Library
Mobile Screen Support
Monitoring
Multi-Channel Campaigns
Multi-Channel Distribution
Multi-Channel Marketing
Multi-Language
Multimedia Support
Negative Feedback Management
Privacy Options
Rapid Creation
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Recording
Reminders
Reporting/Analytics
Response Management
Review Monitoring
Review Notification
Review Request
ROI Tracking
Search/Filter
Sentiment Analysis
Social Promotion
Social Sharing
Tagging
Template Management
Templates
Text Overlay
Third-Party Integrations
Video Capture
Video Creation
Video Editing
Video Management
Video Support
Visual Analytics
Website Analytics
Website Integration

StoryTap Integrations

Zapier

StoryTap User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.9

Value for money

4.6

Customer support

4.9

Functionality

4.5

Have you used StoryTap and would like to share your experience with others?

Elijah v.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used monthly for less than 6 months

Review source

Reviewed August 2020

Give your community a voice

I LOVED using storytap — it solved my "no events during COVID-19" problem. It provided me with weeks of unique community-driven content that allowed me to grow my community and keep my volunteers engaged.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I used Storytap for a campaign with my #Tech4Good meetup volunteers. Each member recorded a 2 minute clip with tips to our membership for working from home during COVID-19. The process was very simple for the end users — the storyguide ensured I received videos in a usable format and the full access to the video clips gave me flexibility for using the clips anywhere.

Cons:

Some video clips had low audio levels because of user error — if the software was able to give warnings based on low audio recording levels or bad lighting that would improve the quality of the video clips collected.

Vendor Response

Thank you for sharing your experience with StoryTap! We’re thrilled to hear how simple it was for your volunteers to contribute clips and how the platform helped you keep your community engaged during such a challenging time. We love that StoryTap supported your #Tech4Good campaign with weeks of unique, community-driven content. You also mentioned audio and lighting feedback — and we’re excited to share that our latest updates include smart prompts to help contributors improve recording quality before they hit submit. We’re so glad StoryTap helped turn a tough situation into an opportunity for connection and growth.

Replied September 2025

Samantha H.

Verified reviewer

Education Management

501-1000 employees

Used monthly for less than 2 years

Reviewed November 2021

No Substitute for Creating Content at Scale

Really great experience. I have since moved on from Anderson, but would love to work with them again if the opportunity arises.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don't know of any other software that can generate this much content so quickly. I think that's the most valuable feature of StoryTap. Secondly, the data reports that synthesize all the data points makes decision-making so easy and saves so much time internally. And of course, the Support team they provide to help guide you through template creation, website placement, etc. is incredibly knowledgable and dedicated to helping your team achieve its goals.

Cons:

There was nothing that really was a deal breaker. If StoryTap is looking to develop new features, I would recommend an editor/trimmer and continuing to focus on the sweet spot between mass production and customization. Maybe more self-serve?

Reasons for choosing StoryTap

The closest substitution would be scheduling talent, filming and directing talent, and uploading content to the cloud. There's no way even a small group of people can capture the amount of content StoryTap could generate in 24 hours. StoryTap solves the capacity bottleneck of creating content at scale.

Vendor Response

Thank you for such a thoughtful review! We’re delighted to hear that StoryTap’s ability to generate content quickly, paired with data reporting and dedicated support, created real value for your team. We also appreciate your suggestions around editing tools and self-serve flexibility — feedback like this helps us keep improving while balancing scale and customization. We’re so glad your experience with StoryTap was great, and we’d love the chance to collaborate with you again in the future!

Replied September 2025

Andrew M.

Verified reviewer

Higher Education

1001-5000 employees

Used monthly for less than 2 years

Reviewed October 2021

Easy to use for a social media manager on the periphery of the project

Overall this is a great tool to not only create video content but to store it. The premise is easy enough, but as someone who comes in and out of the process/ not involved in the recording of it, it's so easy to search and download videos. Your interface is so nice and smooth and it's really helped me share more stories with our digital audiences.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I think the ease of the platform combined with the support of our rep. has made using StoryTap so great, and uniquely different from other platforms. I'm able to come in as a I need at any time of the user journey and pull videos (full or in segments) to upload to social. On the few moments I need assistance, I'm able to get immediate help from our rep and she's been so great, before, during, and after we launched.

Cons:

My only complaint is something that I recently learned the trick to, so it's not really a complaint as a user error and that is the storyline feature on the video information pop out. It starts the story prompt, and as someone who comes in looking for specific moments / clips I can share, I was hoping to see what's said without having to listen to each of them. I've since learned I can see that on the transcript tab. I guess it'd be nice to see them both, vs. separate, but otherwise I don't have critical feedback.

Vendor Response

Thank you for the thoughtful feedback! We’re so glad StoryTap has been easy to use and that our team’s support has made a difference. You mentioned the storyline prompt — happy to share this has been solved with our new Video Editor, which also includes auto-suggested social posting copy with hashtags to make sharing even easier. We love hearing how StoryTap helps you quickly create, store, and publish more stories with your audiences!

Replied September 2025

Kaare F.

Telecommunications

10000+ employees

Used weekly for less than 12 months

Reviewed November 2021

Critical Platform For Success

StoryTap solved a fundamental challenge for our online content strategy and was easily able to slot into ecosystem and culture. StoryTap has been providing an innovative solution for our business and driven positive outcomes for our customers & business through its expertise in online content and brand management. The staff has a wonderful attitude and has gone above and beyond in helping us make the most out of the platform. In particular, Andrea, Louise, and Daniel have provided service above and beyond expectations and have kept us on track to meet business targets

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-The external platform itself is sleek and aesthetically pleasing -The concierge services are invaluable in keeping our goals on track -The internal platform is simple and intuitive - it is very easy for us to get new technicians to leverage the program -Reporting provided through the platform is extremely helpful especially when cross referencing it

Cons:

I would be very keen to see a product roadmap n future enhancements & development work. This type of strategic collaboration helps us work make the most out of the product & help us plan future projects.

Vendor Response

Thank you so much for this detailed feedback! We’re thrilled to hear that StoryTap has been such a valuable part of your content strategy and that the platform feels sleek, intuitive, and easy for your team to adopt. It’s great to know the concierge services and reporting have supported your business goals. We also appreciate your input on a product roadmap and future enhancements; strategic collaboration is something we value deeply, and your insights help guide our development priorities. We look forward to continuing to support your success!

Replied September 2025

Anita Y.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 6 months

Reviewed October 2021

Good to have

The overall experience with StoryTap is positive. Their team members are really good and organized. I can feel that they genuinely care about achieving our business goal and making our business more successful. I really like working with them and look forward to producing more videos and seeing the impact we make to our customers' experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it is to use this platform to create and manage videos. The integration to my business was very smooth as well. The video created on this platform was very professional that the quality is comparable to studio production.

Cons:

We got lots of suggestions to improve the current features and functionalities of this software. We look forward to seeing the changes soon.

Vendor Response

Thank you for your wonderful feedback! We’re so glad to hear that StoryTap was easy to integrate into your business and that the video quality felt as professional as studio production. We appreciate your suggestions for enhancements — our product team is actively rolling out new features and improvements, and we’re excited for you to see them soon. It means a lot to know our team’s support and care have helped you move toward your goals, and we look forward to continuing to create impactful videos together!

Replied September 2025

Craig L.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2020

Video reviews made easy!

It's great! Not only is the platform powerful and effective but the level of customer service provided by Bernadette and team is exactly the reason we love working with StoryTap.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

StoryTap is a turnkey solution that has given us the ability to easily and quickly integrate video reviews/testimonials/Q&As into our marketing strategy. What we really like about using StoryTap is the authenticity of the people submitting the videos. These aren't overly produced, highly polished videos - we get real people speaking truthfully about our services, and for us, no amount of marketing dollars can achieve the same, honest result.

Cons:

Customizing the video player to match our web properties was a bit tricky. Fortunately, the folks at StoryTap connected us with technical support who guided us through setup and embedding without issue.

Vendor Response

Thank you for your thoughtful review! We’re so glad StoryTap has helped you capture authentic customer voices — real stories always outperform polished ads, and it’s exciting to hear how valuable this has been for your marketing strategy. You mentioned embedding and customization, and we’re happy to share that our latest embed update makes setup even easier — it takes just 10 minutes to get live and looking great! We’re thrilled our team was able to support you along the way, and we truly value your partnership.

Replied September 2025

Lori C.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed September 2020

Easy and Impactful!

The support staff at Story Tap are super helpful and jumped on several calls with us in the early stages to ensure we knew how to operate the platform and get the most out of the service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was super easy to set up and put live on our website. The Story Tap platform is really intuitive and I like how easy it is to navigate and find which video's we need to use. I also really love the automation. It's such a seamless process and doesn't interfere with our other email marketing systems.

Cons:

We really have nothing bad to say about this software, it exceeded our expectations!

Vendor Response

Thank you for such fantastic feedback! We’re thrilled to hear how seamless it was to set up StoryTap on your website and that the automation has made your process even easier without disrupting your other systems. It’s wonderful to know our support team could jump in early to help you get the most out of the platform — we’re always here to make sure you succeed. We’re so glad StoryTap has exceeded your expectations!

Replied September 2025

Felix H.

Verified reviewer

Health, Wellness and Fitness

10000+ employees

Used monthly for less than 12 months

Reviewed October 2021

Easy Way to Scale Video Reviews

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Storytap's software was easy and simple to implement. The UI was intuitive to review, filter, and export video reviews.

Cons:

The biggest areas of improvement are video editing options. If you wanted production-level videos, you'd still need to export the files into another video editor.

Vendor Response

Thank you for your feedback! We’re so glad StoryTap was easy to implement and intuitive to use. You mentioned video editing — we’re excited to share that we’ve since launched an incredible new Video Editor with auto-branding, giving you the ability to create testimonial videos from basic to high design without exporting to external tools. We’re thrilled to keep evolving the platform to make video creation even easier and more impactful for you!

Replied September 2025

Elaine H.

Verified reviewer

Telecommunications

10000+ employees

Used monthly for less than 6 months

Reviewed November 2021

Positive experience working with StoryTap to answer top customer FAQs

I worked with StoryTap briefly for a few months as a Product Manager. To answer our top customer FAQs, we collected video answers recorded by our technicians. Although my experience was short, the team was fast and responsive to help get us moving.

Ratings Breakdown

Ease of use

Functionality

Pros:

The onboarding experience was pretty fast and the UI was simple to navigate. The backend was organized while the front-end recording experience was really straightforward to use.

Cons:

There are a lot of features available with StoryTap. I wasn't too sure where to start at first but luckily [SENSITIVE CONTENT] from the StoryTap team made sure my onboarding was straightforward and easy to follow. Thank you [SENSITIVE CONTENT]!

Vendor Response

Thank you for your thoughtful review! We’re so glad to hear your onboarding was smooth and that the UI and recording experience felt simple and intuitive. StoryTap offers a wide range of features, and we know it can feel like a lot at first — that’s why our team is always here to guide you through. We’re thrilled our platform helped your technicians answer customer FAQs through video, and it’s wonderful to know our team was responsive and fast in supporting your goals.

Replied September 2025

Cpmpr M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used other for less than 6 months

Review source

Reviewed August 2020

Best customer video review platform!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use platform for authentic video reviews. StoryTap customer service made the process for on-boarding and collecting video reviews seamless.

Cons:

I haven't had a single issue using the StoryTap platform.

Showing 1 - 10 of 11 Reviews

Load More Reviews

StoryTap 2026: Benefits, Features & Pricing

Overview

About StoryTap

StoryTap Screenshots

StoryTap Pricing and Plans

StoryTap Features

StoryTap Integrations

StoryTap User Reviews

Other Top Recommended Content Marketing Software

See what companies are saying about Software Advice