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Josh P.
Advisor, 7 years
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Updated January 22, 2026
TrueReview vs Yotpo: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$49.00
per month
$199.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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See all
Top Rated
Features
Features
Sentiment Analysis
4.95
Review Request
4.92
Review Notification
4.90
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Social Media Integration
4.83
Multi-Channel Campaigns
4.78
Negative Feedback Management
4.74
See All
Integrations
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Pros / Cons
- The integration with our POS system saves us a lot of time, and the review requests feel natural instead of spammy.
- Having some difficulty setting up my domain to send review requests from my own email.
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- The reporting was very efficient, you could drill down into a customer portfolio and see all the earned/spent points at any given time.
- Can't generate test emails populated with dynamic data - have to put through a live order instead to see the whole journey
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5in the comparison
3.9/ 5
Customer Support
Highest performing feature
in the comparison
5/ 5in the comparison
4.5/ 5
Functionality
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
