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DoorDash for Merchants

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DoorDash for Merchants 2026: Benefits, Features & Pricing

Wondering if DoorDash for Merchants is right for your organization?

Our Food Delivery Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

DoorDash for Merchants
DoorDash for Merchants
4.1
(188)

Pricing

Pricing available upon request

About DoorDash for Merchants

DoorDash is a food ordering and delivery platform that connects customers with local restaurants and businesses. DoorDash empowers merchants to grow their businesses by providing an on-demand delivery fleet, data insights, and built-in marketing tools that assist the end-to-end online ordering and delivery process. Customers can browse over 300,000 local and national brands, submit online orders directly to restaurants, and receive their orders on time.

DoorDash for Merchants Screenshots

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DoorDash for Merchants Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

    Plus

    Pricing available upon request

    No plan information available

      Premier

      Pricing available upon request

      No plan information available

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        DoorDash for Merchants Features

        • Popular features found in Food Delivery
          Delivery Tracking
          Dispatch Management
          Inventory Management
          Kitchen/Menu Management
          Loyalty Program
          Mobile Access
          Order Management
          Reporting/Analytics
          Routing
        • More features of DoorDash for Merchants
          Activity Dashboard
          Activity Tracking
          Customer Database
          Customer History
          Customizable Reports
          Food Delivery Dispatching
          For Restaurants
          Inventory Tracking
          Online Ordering
          Online Payments
          Restaurant POS

        DoorDash for Merchants User Reviews

        Overall Rating

        4.1

        Ratings Breakdown

        5

        53%

        4

        28%

        3

        5%

        2

        4%

        1

        10%

        Secondary Ratings

        Ease of Use

        4.3

        Value for money

        3.8

        Customer support

        3.7

        Functionality

        4.2

        Jerad's profile

        Jerad C.

        Verified reviewer

        Photography

        Self-Employed

        Used weekly for less than 12 months

        Review source

        Reviewed September 2024

        Excellent delivery service

        4

        my overall experience with doordash has been satisfactory.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        What I like about door dash, as a customer, is being able to have food delivered to me for a reasonable price.
        Cons:
        There isn't really anything that I don't like about door dash.

        Read More

        PS

        Pebbles S.

        Verified reviewer

        Insurance

        Self-Employed

        Used weekly for more than 2 years

        Review source

        Reviewed December 2024

        DoorDash a great choice

        5

        Overall I have had a great experience with DoorDash. I plan to continue to use them for numerous order deliveries.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        The large variety of stores and restaurants to choose from. You can see the star ratings and top choices. Also, you can compare prices, orders are delivered hot or cold as they should be and you have details on your delivery driver.
        Cons:
        Due to many circumstance your order can be delayed. Sometimes the order may not be correct.

        Read More

        GS

        Gyanpreet S.

        Verified reviewer

        Computer Software

        Self-Employed

        Used weekly for less than 2 years

        Review source

        Reviewed March 2025

        Horrible app

        1

        They are totally irresponsible. The dasher provided me with incomplete order, rotten tomatoes and wrong and expensive substitution of items and when I reached doordash support, they said that they cannot do anything about it nor they can provide me with a compensation. Totally irresponsible, unprofessional and unacceptable behaviour. Deleting this app forever and cancelling their membership. Don’t download this app. Its a scam.

        Ratings Breakdown

        1
        Ease of use
        1
        Value for money
        1
        Customer support
        1
        Functionality
        icon
        Pros:
        Nothing good about the app. They are good for nothing
        Cons:
        Irresponsible and unprofessional. They don’t take action on the mistakes done by the dasher.

        Read More

        TS

        Toylin S.

        Verified reviewer

        Food & Beverages

        Self-Employed

        Used weekly for less than 2 years

        Review source

        Reviewed July 2024

        Door Dash

        5

        Door Dash is a fantastic ordering/delivery service. Their tracking system is awesome you know exactly when you're meal will arrive and it gets to you hot & you have a choice and option to leave a great tip for the driver. I recommend Door Dash to anyone worldwide they get the job done.

        Ratings Breakdown

        4
        Ease of use
        5
        Value for money
        4
        Customer support
        5
        Functionality
        icon
        Pros:
        I love the way that Door Dash keeps you comfortable and confident knowing exactly where your order is and when it will be arriving to you fresh, hot and on time. Great customer service.
        Cons:
        What I can say I like least is when I get an order and there is never any sauces or ketchup . Other than that Door Dash will continue to be on my list when I want to place an order for delivery.

        Read More

        JW

        Jamie W.

        Verified reviewer

        Hospital & Health Care

        Self-Employed

        Used weekly for less than 2 years

        Review source

        Reviewed March 2025

        Overall great product

        4

        I use it often! It’s easy and only takes a few pushes of a button to order.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        2
        Customer support
        5
        Functionality
        icon
        Pros:
        Easy, convenient, communication options with driver
        Cons:
        Customer service or “help” is often not the best. When orders arrived spilled in the bag or smelling of cigarette smoke from the driver they offer a minimal credit.

        Read More

        DM

        Denise M.

        Verified reviewer

        Education Management

        Self-Employed

        Used monthly for less than 2 years

        Review source

        Reviewed March 2025

        Order never delivered

        1

        Horrible. We had 5 children and 3 adults waiting for Taco Bell. After a full hour of waiting, they sent a notification saying it was cancelled. No other information!

        Ratings Breakdown

        2
        Ease of use
        1
        Value for money
        2
        Customer support
        4
        Functionality
        icon
        Pros:
        In this case, nothing. I can't believe they left everyone with no dinner.
        Cons:
        Cancelling an order after an hour of waiting and 2 updates delaying the time.

        Read More

        DJ

        Douarou J.

        Verified reviewer

        Music

        Self-Employed

        Used daily for less than 2 years

        Review source

        Reviewed October 2024

        Doordash review

        5

        I like use doordash to oder food in the app is the best

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Fast to receive oder as time with best delivers in the market
        Cons:
        To Connect with good local restaurant to oders delicious meals with great flavors and tastes

        Read More

        VR

        Verified
        Reviewer

        Commercial Real Estate

        Self-Employed

        Used monthly for less than 2 years

        Review source

        Reviewed March 2025

        door dash review

        4

        Ratings Breakdown

        5
        Ease of use
        5
        Functionality
        icon
        Pros:
        what i like the most about doordash is it is very convenient
        Cons:
        what i least like bout doordash is it is a lil more exspenive then doing it your self

        Read More

        DB

        Derek B.

        Verified reviewer

        Real Estate

        2-10 employees

        Used monthly for more than 2 years

        Review source

        Reviewed June 2025

        Expensive delivery app

        2

        Mixed waiting times for food deliveries. To be fair never really had problem with the food they delvier

        Ratings Breakdown

        4
        Ease of use
        2
        Value for money
        3
        Customer support
        4
        Functionality
        icon
        Pros:
        I guess it is meant to be a one stop shop for whatever you want (mainly food) and to be fair the options are pretty much infinite.
        Cons:
        The cost of using the service just seems to keep rising, and the pressure to tip big to attract drivers is becoming a huge problem.

        Read More

        BD

        Blake D.

        Verified reviewer

        Information Services

        Self-Employed

        Used monthly for less than 2 years

        Review source

        Reviewed June 2025

        DoorDash review

        4

        Ratings Breakdown

        5
        Ease of use
        5
        Functionality
        icon
        Pros:
        I like the ease of being able to order food whenever we want and that it’s at our fingertips when we don’t have time to leave to go get it
        Cons:
        Cons is that it’s more expensive than getting it ourselves. They have so much extra fees that make you want to just drive and get it

        Read More

        Showing 1 - 10 of 188 Reviews

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