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DoorDash for Merchants vs GrubHub

Updated January 21, 2026

DoorDash for Merchants vs GrubHub: Which is best for you?

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Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Mobile Access
4.39
Customer Database
4.33
Online Ordering
4.32
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Activity Dashboard
5.0
Mobile Access
4.61
Online Payments
4.58
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Integrations
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Pros / Cons
  • Their tracking system is awesome you know exactly when you're meal will arrive and it gets to you hot & you have a choice and option to leave a great tip for the driver.
  • Usually any issues I've had were because the restaurant did not send my order correctly or did not see the order because only just started using the online ordering feature and were not used to using the system.
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  • I like GrubHub because most of my favorite restaurants are on their and they always provide me some type of refund with the drivers and restaurants mess up my order
  • We have to increase our prices on Grubhub to offset fees, leading customers to think we are not as affordable as we actually are.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Value for Money
3.8/ 5
3.8/ 5
Customer Support
3.7/ 5
Highest performing feature
in the comparison
4/ 5
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad