FieldStack 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

FieldStack

4.2

(46)

Pricing

Pricing available upon request

About FieldStack

FieldStack is a cloud-based retail management solution that helps midsize to large retailers streamline processes related to point-of-sale, eCommerce, inventory management, customer loyalty programs and more on a centralized platform. It helps users create customizable eCommerce websites with Buy Online, Pick-Up in Store (BOPIS) to improve sales.

FieldStack allows enterprises to retrieve product information from the database using search functionality, manage credit card transactions and handle back-office operations. It lets users send newsletters to clients via email, create loyalty programs, manage promotions and enhance customer engagement through gamification capabilities. Additionally, supervisors can gain visibility into retail operations and visualize data on an administrative dashboard.

FieldStack helps supervisors export reports in Microsoft Excel format and configure role-based access across employees to prevent unauthorized data exploitation. Pricing is available on request and support is extended via phone, documentation and other online measures.

FieldStack Screenshots

FieldStack Pricing and Plans

Starting price: $1.00

Free Trial

Free Version

Basic

$1.00

No plan information available

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FieldStack Features

Popular features found in Retail Management Systems
Accounting Integration
CRM
eCommerce Management
Employee Management
Loyalty Program
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Retail Inventory Management
Returns Management
More features of FieldStack
Accounting
Barcode Recognition
Barcode/Ticket Scanning
Catalog Management
Commission Management
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Data Import/Export
Data Synchronization
Discount Management
EDI
Electronic Payments
Email Marketing
Forecasting
For Retail
Gamification
Gift Card Management
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Item Management
Mail Order
Multi-Channel Marketing
Offline Access
Order Fulfillment
Payment Processing
Point of Sale (POS)
Price/Margin Management
Pricing Management
Product Catalog
Promotions Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Receipt Management
Reporting & Statistics
Retail Management
Returns Tracking
Rewards Management
Sales Order Management
Sales Reports
Sales Tax Management
Sales Trend Analysis
Shipping Management
Shopping Cart
Stock Management
Supplier Management
Third-Party Integrations
Touch Screen
Transaction History
Warehouse Management
Website Management

FieldStack User Reviews

Overall Rating

4.2

Ratings Breakdown

46%

30%

24%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.3

Functionality

3.9

Have you used FieldStack and would like to share your experience with others?

Tony Q.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Reviewed December 2021

Tony Q's Review

I am very pleased with FieldStack. It allows me to work day in, day out without much issue. I appreciate its presence in my routine.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite thing about FieldStack is its relative ease of access. It loads up quickly and without issue, it's easy to follow and incredibly easy to use once you've got the basics down, and it displays everything in a neat, easy to read interface that allows you quick access to all the info you require.

Cons:

The searching feature is something that I think could be improved upon; certain items do not pop up despite the official title being a near-match to the search term. It can be inconvenient at times.

Vendor Response

Tony, thank you for your review. We are thrilled to hear that FieldStack has been easy to use and quickly provides you with all the information you need!

Replied March 2022

Heather C.

Verified reviewer

Retail

201-500 employees

Used daily for less than 12 months

Reviewed February 2023

Great system

I think that the team has been very responsive with adapting the system to fit our needs while also not compromising on what the system is built to do.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I found the software very easy to learn. i love the ability to bulk load as we sometimes are creating a lot of new skus at once.

Cons:

I think that there are always challenges with implementing a new system. The most difficult part is trying not to change all processes at once for all employees. We are unique as we have stores, a warehouse and a distribution center. For us the challenge was trying to streamline all processes into one system.

Reasons for switching to FieldStack

We made the switch because the system we used was very disjointed.

Vendor Response

Heather, thank you for taking the time to write a thoughtful review. We've worked hard to build a platform that's valuable for a variety of retailers and can still be adapted to individual store needs. We're glad this has been successful for you. It can feel like a big change to switch over from an old system, so it's great to hear that the platform was easy to learn!

Replied April 2023

Marcy P.

Verified reviewer

Retail

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

comments

This system has 1 good feature it is faster to access certain things but the navigation, product development and ease of access to things I need to do my job efficiently in a timely manner is sorely lacking and it feels like no progress is being made to improve this when it take me 3-4 times longer to do my job then it did in our old system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

slightly faster in a few things but not in area we truly need it to be

Cons:

No hard copy step by step instruction manual for training purposes. Not able to push a button and refresh the current screen your working in. Not being able to push a button and have any report print out all formatted correctly to fit 8x11 paper - exporting to excel and then formatting to print takes too much valuable time. Too many work arounds. Takes too long for development of processes and reporting. A year in and still things not figured out yet

Reasons for switching to FieldStack

not my decision.

Vendor Response

Marcy, thank you for your honest review. We're glad to hear you've been able to access certain things faster through the platform. Thank you for taking the time to provide such specific input. We always appreciate feedback and have already shared your input with our product team. Thanks again!

Replied May 2023

Thomas B.

Verified reviewer

Retail

201-500 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Fieldstack overall

Satisfied as it has helped in crucial areas like inventory and the speed of ringing up customers.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The speed of ringing up a customer and the ease of keeping inventory correct

Cons:

Layaways, not customer or employee friendly at all. Need to keep each layaway seperate, needs to be able to look up customer layaways and get the information quickly, the receipt needs to have customer name, beginning balance, payment, ending balance and when next payment is due. Special orders needs to pick items from other stores and ignore what inventory says in the store doing the special order, needs to pick from the WH first before going out to the store, not pick from multiple stores so as to not get duplicate items.

Vendor Response

Thomas, we appreciate your honest review. We're glad to hear that our platform is helping with critical inventory and customer service functions. We hear your concerns regarding layaways and special orders, and have shared this feedback with our product team.

Replied April 2023

Josh B.

Verified reviewer

Retail

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

One picky manager's opinion

Overall I like it. Those design/aesthetics/display issues are my main gripe. I see it bogging down the average middle-age employee.

Ratings Breakdown

Ease of use

Functionality

Pros:

Flexibility to correct inventory. Data tracking and analysis.

Cons:

Display design is lacking to the point of being a hinderance for the less-techy employees. Simple improvements like making high-use buttons bigger (credit card) spacing and/or enlarging buttons more to account for those who struggle with touchscreen touch accuracy. There's lots of empty space on our screens, use it. Color coding commands would also help. (Cash, Card, quantity change, change price, Remove item) colorizing these commands would help us see/differentiate the functions better. Also, I'd like to be able to pull up an entire "Style/item number" and to see QOH, and be able to change that quantity all on the same screen. Eliminate extra clicks.

Reasons for switching to FieldStack

Renys made me :} - But I'm glad they did.

Vendor Response

Josh, thank you for sharing your experience. We're happy to see you enjoy the platform overall and that you're glad your store is using it. This type of feedback is helpful, and we appreciate that you took the time to write a detailed review. Our product team has reviewed your notes and is keeping them in mind as they continue to innovate the platform.

Replied April 2023

Magen M.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Magen's Review

It has been very frustrating at times. There were a few times when processes would have to change multiple times. Information i felt was getting lost. I know it was a new program but it didn't quite feel ready to go when we started. I felt like we were working out the bugs as we went, which is totally fine just a bit stressful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like being about to find inventory and print our own tickets. The basic functions of the program are great.

Cons:

I do not like that something can have a certain upc but when you scan it with the new gun, its different. Or that two products with a different upc can show up in the scanner with the same upc. I don't like that it splits by how popular and item is. I feel like shoe freight at least was much more manageable when wed only get 1 or 2 of most shoes.

Reasons for switching to FieldStack

The company i work for switched

Vendor Response

Magen, we appreciate you taking the time to share your honest feedback. We're glad that several functions have been useful for you and sorry to hear that you've had some issues with others. Our product team personally reviews the feedback we receive, and your input helps as they make improvements to the platform. Thank you.

Replied April 2023

Joanne K.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Joanne Review in Wells

We are hopeful to get a better idea of inventory for things to rum more smooth.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I do like we can see inventory of all store including the WH. The function or receiving or sending out inventory. I do like the special orders as well.

Cons:

I think the lay away process is difficult to use. When it spits out the ticket it should have the phone number of the customer on it so we do not have to write it on the ticket.

Reasons for switching to FieldStack

Owners decided to get a new system

Vendor Response

Joanne, we appreciate you taking the time to leave a review. We're happy to hear that inventory management and special orders are working so well for you. We've shared your feedback regarding layaways with our product team. Thanks again!

Replied April 2023

Lindsey C.

Verified reviewer

Retail

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Pros & cons!

Overall great, the functions seem a little confusing for an older user, but from a younger users stance it is easy to use and straight forward. Like that we are able to see a lot more about products, and use it on the store level to help customers, know when things may be coming, seeing what stores have it.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Special ordering products is much easier, Checking info about products, (when we last received it, when it was last sold, etc) Being able to see whats coming on our truck that day, selling functions are very easy to use.

Cons:

Layaways are confusing as they are titled "special orders" too, the font I have heard from many employees is very small/hard to read for them. from a POS standpoint it doesn't stop you from continuing to ring products in, if one product does not ring in. Cashiers feel they have to count items and be very careful because if something doesn't ring it, it doesn't alert them unless they happen to look at the screen. Wish there were hot buttons for large items we can't ring in and have to search instead.

Vendor Response

Lindsey, thank you for your positive review. We're glad that so many of the features have been useful for you. It sounds like it's made your work much easier! We hear your feedback about layaway, alerts, and hot buttons. We've passed your notes along to the team. Thanks again!

Replied April 2023

Nicholas D.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Nick's Review

Overall it has been positive, but it has been difficult to learn everything, as it keeps changing. As soon as we are comfortable with doing it one way, we are then given a new/easier (though not always) way. We have also been told a new way of doing it, but do not have access to those tabs or features.

Ratings Breakdown

Ease of use

Functionality

Pros:

Most of the features are easier to use than the DAX system we had before. It is much easier to place special orders, find items and work through the customer line faster.

Cons:

It takes a while to figure out where everything is. There are several features that are buried underneath tabs or are just not the same place as similar features. Layaways are very difficult to do as they take a very long time, it prints a receipt for every single item, it does not tell you the total left and it does not differentiate between layaways made on the same day by the same customer.

Reasons for switching to FieldStack

It was slow, outdated and difficult to use.

Vendor Response

Nicholas, thank you for your review. We're happy to hear about your overall positive experience with the platform and that it's easier to use than your previous system. Your honest feedback regarding challenges you've had with the platform is appreciated. We encourage you to reach out to your account manager if you have any questions about FieldStack features. We're always happy to help!

Replied April 2023

Robert T.

Verified reviewer

Retail

201-500 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Rob's review

Overall not bad. Interested to see what other capabilities the field stack system can do.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ability to see on hands of all merchandise in all stores.

Cons:

For Renys having our layaway and special order systems combined. Very confusing and cumbersome to navigate.

Reasons for switching to FieldStack

Company initiated.

Vendor Response

Robert, thank you for the review. It's very helpful to hear about the functions you find useful and those you would like to see improved. We've passed your notes along to our product team. As for understanding the additional capabilities within FieldStack, you're always welcome to reach out to your account manager (Brendan). He can share some tips and help you find new ways to make the platform work even better for you. Thanks again!

Replied April 2023

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