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HDPOS smart

Overview
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HDPOS smart 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

HDPOS smart
HDPOS smart
4.2
(20)

Pricing

Pricing available upon request

About HDPOS smart

HDPOS smart is an on-premise and cloud-based billing solution. It caters to retail shops including fashion, electronics, sports and books. Primary features include billing, inventory management, financial accounting, tax management, barcode printing and reporting.

It allows users to design and print bills and invoices. It features custom barcodes and allows users to design and print their own barcodes. Users can also create customized reports and receipts to include branding. HDPOS can manage multiple books of accounts for users with more than one location or company. Users can apply different security settings to employees.

HDPOS smart is priced per terminal. It is Windows-compatible and offers an app for Android and Windows phones. Customer support is offered via email, over the phone, via Whatsapp and Skype. Other help options include video and PDF tutorials, blogs and database.

HDPOS smart Screenshots

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HDPOS smart Pricing and Plans

Free Trial
Free Version

Custom Plan

Pricing available upon request

No plan information available

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    HDPOS smart Features

    • Popular features found in Billing and Invoicing
      Billing Portal
      Contact Database
      Customizable Invoices
      Invoice Processing
      Mobile Payments
      Multi-Currency
      Payment Processing
      Quotes/Estimates
      Reporting & Statistics
      Tax Calculation
      Time & Expense Tracking
    • More features of HDPOS smart
      Access Controls/Permissions
      Barcode/Ticket Scanning
      Cash Management
      CRM
      Customizable Branding
      Customizable Reports
      Discount Management
      Electronic Payments
      Email Management
      Gift Card Management
      Inventory Management
      Inventory Tracking
      Invoice Management
      Loyalty Program
      Mobile App
      Point of Sale (POS)
      Price/Margin Management
      Product Catalog
      Reporting/Analytics
      Retail Inventory Management
      Returns Management
      Sales Tax Management
      Stock Management

    HDPOS smart User Reviews

    Overall Rating

    4.2

    Ratings Breakdown

    5

    55%

    4

    25%

    3

    10%

    2

    0%

    1

    10%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    4.2

    Customer support

    3.9

    Functionality

    4.3

    Have you used HDPOS smart and would like to share your experience with others?

    Sharad's profile

    Sharad S.

    Verified reviewer

    Textiles

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2019

    User Friendly software and Value for money.

    4

    HDPOS is a very powerful tool and has lot of features. We use the software for purchase, sales, supplier payments, etc. Since few of our stores are located in remote locations where internet is a problem, we work on disconnected mode.This is a great value for our business. There were some problem at times when our staff was not able to sync the data but HDPOS team handled it very well. It is a good product and made with details keeping in mind a businessman's scenario. Extremely happy with this software as it has manages all my business requirements very well without any hassle, is user friendly and is definately value for money.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to maintain supplier payments and receivables. Great software for handling the accountancy of business. User friendly.
    Cons:
    Takes some time in opening certain tabs.

    Read More

    SN

    Saleh N.

    Verified reviewer

    Business Supplies and Equipment

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2019

    Best POS I ever used

    5

    Hd pos made a big difference in the way we used to run our business. It's a great product that enabled us to control all aspects related to our products and services. We now can make better decisions because we now how much we sold, how much we profited from each product which helped us to focus on the one that profited the most. Not only that, but we are now have a better grip on the finance and we became less anxious about constantly tracking stock levels.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It has everything we need to run our business and it's interface is user friendly. Customer support is also top notch
    Cons:
    Hd pos needs some time and dedication to learn everything it offer to the user due to its comprehensive features

    Read More

    BR

    Bharat R.

    Verified reviewer

    Retail

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed June 2023

    Be very careful with their subscription model

    1

    Be very careful in dealing with this company. I was an early adopter with HD Poas Easy V1 and then upgraded to a client server package for my new store, with yearly subscription and support for two systems. They initially charged an upfront license fee of ₹42,000 and said yearly subscription for support and other related services will be ₹9,999 ... Now after the completion of one year when it's time to renew the subscription, they will disable access to the billing system and claim as it's automatic and license subscription model and since you have agreed to all commercials we can disable and you can renew it whenever you want to reactivate paying additional charges. This is nothing but trying to hold a customer to ransom by blocking off access to your business data and billing operations.Please be very careful in dealing with such subscription based services that collect a huge fee upfront and then blacks your access in the name of subscription.Their customer service, particularly one person also needs to be trained to speak in a polite and respectful manner to a paying customer. The person I spoke to has always had a very condescending tone and attitude, like he is doing the paying customer a favour which further aggravates the situation.The software is good to use etc but their subscription policy is very flawed especially when one buys the higher end Client server package. What is the point in paying such a high upfront software cost and then getting key blocked

    Ratings Breakdown

    4
    Ease of use
    1
    Value for money
    1
    Customer support
    4
    Functionality
    icon
    Pros:
    Ease of use, friendly interface and basic reporting
    Cons:
    Customer service is really awful and their customer service executives are rude and condescending

    Reasons for choosing HDPOS smart

    I was an early adopter of their HD POS easy and then upgraded the software to the client server edition

    Read More

    DO

    Damian Ngere O.

    Retail

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2017

    Good quality and easy to use software with excellent features and perfect customer support from team

    5

    The software is very user friendly and it can be easily customized to meet the desired needs of the customer to serve in various sectors of business settings.Moreover, its permanent license is one time purchase without any annual renewal fees.There are free frequent product updates and free online support.Not to forget the simple online tutorials available to the user for proper understanding of the software features and operations.By virtue of being a reseller, i have installed this product to many customers and there are no serious issues or challenges encountered this far.Whenever i get small issues, the team is available to help my technical team out and even to directly sort out my customers

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Very reliable and real value for money.Your technical team are always online to offer support when needed and the features and numerous possibility of report customization is outstanding.

    Read More

    KP

    Ketan P.

    Verified reviewer

    Information Technology and Services

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed April 2019

    Great Product, Great Price, Great Support

    5

    Great Owner, Great Product Manager Kuldeep Great Support from rep. Satisfied with all financial transactions and transfers from company. No complaint.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use, Good Customization Options, Latest Features Available, Least time to install demo and make the project live. I like Support from rep from Company as and when required very prompt and perfect as needed.
    Cons:
    Not providing much space for dealers to earn from software selling. Customer's doesn't pay more than MRP of the product shown on website. 25% margin is very less. there should be more options that will encourage the dealer to sell more software in all fields.

    Read More

    AP

    Aditya P.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2022

    Unprofessionals and errors in accounting

    1

    Worst experience with sales and support team

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    The look wise its better and easy to install ourselves
    Cons:
    Functionality is not upto the mark, most of the reports shows error. softwre hangs most of the time.. even with 100MBPS speed

    Reasons for choosing HDPOS smart

    Their sales team promise the star and gave the stone... Rest all were not giving any false promises by mistake also. Now HDPOS asks for proof and they will only remove their sales employees every 6 months

    Read More

    HA

    Harsha A.

    Retail

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2017

    The team is great, has a solution for ALL issues and customisations, professional, Dependable.

    5

    The software was GST compliant on time. Though the rules regarding GST were not very clear initially, the software provided a GST compliant solution before the roll out of GST it self. The software has helped me save on a lot of stationery too.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    For every customisation request they work over it and provide a solution better than expected. The software as it is itself is loaded with features that users from varying businesses can make us of. Software updates keep coming in much faster than we can utilise. Most importantly for the company, money is not the criteria. They are really concerned about providing solutions to customer issues.
    Cons:
    As expected when migrating a software the user interface takes time getting accustomed to, here all that I wished was thay the user interface be just a little more comfortable in certain parts of the software.

    Read More

    MT

    Mr. Jose T.

    Industrial Automation

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2018

    Best software with excellent services

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    User friendly as it really made it easy for a non technical person like me and pocket friendly. Best support service. Reports customized as per my business need. GST report was very easily defined as per govt. norms which made it easy to file my returns.
    Cons:
    Till now didn't find any major issues as such. But very few times it took longer to contact the support team, but still they have very good documents and videos for reference where most of my issues were resolved

    Read More

    PM

    Prema M.

    Retail

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2017

    Have been using HDPos for the last 4 years and their Customer Care is the best till date

    4

    All our outlets have this software and it has made the store staff efficient in handling the stock and sales very effectively.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Easy billing process and updates are also good , and the tutorials are useful in times when we forget any process
    Cons:
    Reports are a bit complicated , could have been made simple and user friendly , personally i found it difficult to find the report required.

    Read More

    JG

    Jaya G.

    Retail

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed March 2018

    User Friendly and Good Support from the team

    4

    Able to automate the billing in counters and outlets

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    User Friendly, Good UI, Availability of online tutorials, Support Response, Management is very keen to resolve bugs.
    Cons:
    User Management Hirerachy could have been better. Given options with enable and disable validities - Eg: adding coupons to invoice. Could make the application open a little more faster. Make it tablet ready. Some inconveniences can tweaked in using it. Send email related version updates.

    Read More

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