Hike 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hike

4.0

(43)

Pricing

Starting at $59.00 per month

About Hike

Designed for retail businesses, Hike is a cloud-based point-of-sale (POS) system that helps manage in-store and online retail operations on a centralized dashboard. The platform offers a variety of features including inventory management, appointment scheduling, loyalty program management and sales reporting/analytics. It caters to single-location retailers as well as those with multiple locations, offering integration of multiple locations with a centralized inventory. The solution allows retailers to automatically synchronize orders placed from various channels such as in-store, online, or at events, with the Hike register.

The software caters to a wide range of retail businesses such as clothing stores, coffee houses, furniture stores, jewelry shops, food trucks, gift shops and pet stores. Hike includes an appointment booking system with online booking functionality that helps employees log in and access their scheduled appointments from any location with cloud access. Its sales reporting and analytics feature allows users to identify their best-performing products, optimize inventory turnover and determine peak business hours at their store(s). Additionally, the reporting and...

Hike Screenshots

Hike Pricing and Plans

Starting price: $59.00 per month

Free Trial

Free Version

Essential

$59.00

flat rate, per month

Plan includes:

1 Outlet
1+ Registers
Composite Products
Customer Display
Customers and Turnover
Gift Cards
Gift Receipts
Lay-by Sales
MYOB Accountright
MYOB Essentials

Plus

$99.00

flat rate, per month

Plan includes:

1+ Outlets
1+ Registers
24/7 Email and Chat Support
Advanced User Permissions and Custom Roles
API Access
Bigcommerce
Composite Products
Credit Notes
Customer Display
Customers and Turnover

Enterprise

Pricing available upon request

Plan includes:

1+ Outlets
1+ Registers
24/7 Email and Chat Support
Advanced User Permissions and Custom Roles
API Access
Bigcommerce
Composite Products
Credit Notes
Customer Display
Customers and Turnover

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Hike Features

Popular features found in Point of Sale
Accounting Integration
Barcode/Ticket Scanning
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Gift Card Management
Inventory Management
Multi-Location
Order Management
More features of Hike
Accounting
Alerts/Notifications
API
Barcode Recognition
CRM
Customer History
Employee Management
Inventory Optimization
Inventory Tracking
Layaway Management
Loyalty Program
Online Booking
Ordering Automation
Point of Sale (POS)
Product Identification
Purchase Order Management
Real-Time Reporting
Reporting/Analytics
Restaurant POS
Retail Management
Retail POS
Returns Management
Sales Reports
Sales Trend Analysis
Scheduling
Third-Party Integrations
Touch Screen
Warehouse Management

Hike Integrations

Cin7 Core

Mailchimp

BigCommerce

WooCommerce

Saasu

Shopify

See all 11 integrations

Hike User Reviews

Overall Rating

4.0

Ratings Breakdown

58%

16%

Secondary Ratings

Ease of Use

4.2

Value for money

3.9

Customer support

4.0

Functionality

3.8

Harnie W.

Verified reviewer

Used unspecified for less than 12 months

Review source

Reviewed March 2016

Very good for small retailers

Hike is a very good system and provides all the feature a small retailer business can ask for. They are continuously improving, updates and more features are released almost every month. So it is perfectly suitable for small retailers like us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

- Good POS with tons of features - eCommerce - Inventory

Cons:

- Integration with our local bank still not available

Carleton T.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Hike is Worth It for POS

Hike is great and easy to set up. I set the whole system up on a single Sunday, when our existing POS system crashed on the Saturday before.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It connects our website to our POS system, so that our inventory stays up-to-date.

Cons:

I didn't like an issue I had when configuring the system, because it was a technical headache to solve and the customer-service staff sometimes didn't understand what to do.

Adam B.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Hike - were definitely not here to help.

My experience with Hike has been horrible, the system has major flaws and the company as a whole is unprofessional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is actually easy to use when it works. it just never works.

Cons:

Reporting is lacking, syncing sales, customer details, etc is horrible, search functionality is cumbersome. Products, sales and customers are duplicated, and sometimes lost entirely. Program reverts to previous states, the app requires almost daily deletion and reinstallation, staff user functions change on their own. Even if you send a video of the error occurring in real time, hikes response to most issues is "its working fine here".

Reasons for choosing Hike

Its functionality seems sound at first glance, until you use it.

Vendor Response

Hi Adam, Really sorry to hear about the issues you've had with Hike. This is beyond ideal and certainly not the delightful experience we want to offer all our retailers. Could you please book a time with your account manager so we can get in touch with you? We'd like to go over your options and see how we can improve this situation for you. Regards Jo

Replied November 2020

Tania K.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

hike

Very easy to use. Support is there if need. One of the best systems I have used

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

able to separate history on product by store, purchasing or sales. photo available linked to product.

Cons:

you could duplicate products or customers very easily if misspelled

RAJAVEERAMANI T.

Verified reviewer

Design

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

One of the best Communication software

In my overall experience, Hike is the good one to use.

Ratings Breakdown

Ease of use

Functionality

Pros:

During initial stage, in Hike we can use group calls for our friends and etc. It was the good options which has provided in Hike even in the initial stage also.

Cons:

Actually I like least because of nudge option given in that. When we double tab on screen , then nudge will send to that group.

Reasons for switching to Hike

Due to nudge option provided in group, all people use to use this for fun. It made phone hang after lot of nudges appeared.

Krishna Kant J.

Verified reviewer

Information Technology and Services

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed November 2021

Decent software, needs improvement

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most liked feature by me is its simple interface, discount and eCommerce management.

Cons:

Sometimes there is lag and few updates seem to be not really well organized but hope it will improve with time.

Riyasudeen R.

Verified reviewer

Retail

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed November 2021

Hike Review

Hike pos has lots of good features like ecommerce integration, customizable invoice, inventory management with unlimited products listing but comes with a little bigger price tag.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hike performs well even without internet and can be used iPad for easy billing around the retail store instead of customer being queued to a place.

Cons:

It is little to make localization, it took little hassle to make the integration possible, apart from this cost is little high comparing to the other products in the market.

Reasons for choosing Hike

Easy to deploy and works with/without internet

Eric D.

Verified reviewer

Retail

2-10 employees

Used daily for free trial

Review source

Reviewed August 2019

Not only a waste of time but it did things to my data, inventory etc that is taken me back weeks to

Wish I would have never gone through with this. Has set me back over 300 hours. Thank god we did it during slow season while we have a chance to recover

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked all the promises that it supposedly was going to fix versus me using Shopify with additional apps

Cons:

I do not even know where to begin. - Created multiple items - Added and subtracted randomly from both Hike and Shopify - Discount Groups cannot be trusted. Even after spending 3 hours on chat with their lead tech. - Created refunds in Hike and Shopify which I cannot undo so all those sales must be re-keyed - reporting even the custom version gives you so little options you have to spend hours figuring out what it means Wish I would not have tried this software EVER

Reasons for choosing Hike

Better options and lack of customer support with Vend

Reasons for switching to Hike

Apps are required for about everything in Shopify and I was tired of using them. What I found out is the apps at least do what they say they will.

Akeel A.

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2017

Wanted inventory control based POS solution

Overall happy with Hike, miss few simple things from MYOB as mentioned in Cons

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to work with , well coordinated views, easy menus, well priced , Quick & excellent customer support , user friendly

Cons:

need to give few more options to user e.g *fulfilment of partially received PO, (currently it shows item 'awaiting' but later upon receival cant change the status) * there should be a way of getting some acknowledgement that PO reached the supplier , * PO can be sent to more than one email addresses, simultaneously * reports and sales figures should have the option to see them with or without GST * a general refund option should be available... for example a customer brings back a faulty product after few weeks but lost the receipt. We can recognise that its our product unit, but then how to refund? * in certain situations, we want to charge higher price of the product... but cant do it in HIKE as it prints the original price underneath (in strikes through)... so if the sold price is higher than actual... Hike should only print the higher price on receipt.... else we face an angry customer... (MYOB allows this)

Naika S.

Verified reviewer

Hospital & Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2022

Naï