Instacart vs Toast POS: Which is best for you?

The app is very easy to use, the customer service was great, and I loved the real time tracking and messaging with the driver.

The customer service for anything beyond a missing item is atrocious. If you have an order problem, that is usually handled with a few clicks quickly and efficiently. If you are honest and not abusing "missing items" you're credited right away. If you have any problem that involves a human and not AI, it is an endless cycle of being bounced between chats with no substantial answers/fixes.

The aspects I enjoy about Toast POS is the security, card payment options, mobile access, and restaurant management options.

The toast system also blocks many QR code/mobile order payments for no apparent reason, which Toast states is a bug they’re working on, but of course, I never received answers for questions I posed on this matter.