RetailEdge 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RetailEdge

4.8

(186)

Pricing

Starting at $495.00 one time

About RetailEdge

RetailEdge is an on-premise, retail POS solution designed for small and midsize businesses. It offers mobile POS, multi-location support, website integration, credit card processing and gift card management functionalities within a suite. It runs on both Windows operating systems.

RetaiEdge offers integration with e-commerce solutions such as Shopify and Modern Retail, so users can synchronize data between RetailEdge and their e-commerce solutions, giving them an accurate view of inventory stock and sales data.

RetailEdge offers multi-location retail, which allows users to manage customer data, inventory and transactions across different stores in one system. The solution also offers gift card management, which allows users to issue and redeem gift cards to customers.

RetailEdge offers loyalty program management, which allows users to roll out rewards programs targeted at customer retention. The solution also features a loyalty reward filter, which allows users to create rules for gift card redemption such as maximum allowed discount percentage, promotion codes and types of payments.

RetailEdge Screenshots

RetailEdge Pricing and Plans

Starting price: $495.00 one time

Free Trial

Free Version

Standard

$495.00

flat rate, one time

Plan includes:

90-Day Free US Phone-Based Technical Support
1 Hour of Free Training
Easy to Use
Mobile POS Capabilities
Multi-location Access
QuickBooks Desktop Integration
No Penalty for Not Using Integrated Credit Card Processing
Loyalty Program
No-fee Gift Cards
Barcode Labeling

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RetailEdge Features

Popular features found in Retail POS System
Barcode/Ticket Scanning
Gift Card Management
Inventory Management
Pricing Management
Returns Tracking
Sales Reports
Touch Screen
More features of RetailEdge
Accounting Integration
Alerts/Notifications
API
Barcode Recognition
Billing & Invoicing
Cash Management
Commission Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customizable Reports
Data Import/Export
Data Synchronization
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
For Liquor Stores
For Retail
Inventory Control
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Item Management
Layaway Management
Loyalty Program
Multi-Currency
Multi-Location
Offline Access
Ordering Automation
Order Management
Payment Processing
Point of Sale (POS)
Price/Margin Management
Product Identification
Promotions Management
Purchase Order Management
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Reporting/Analytics
Reporting & Statistics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Rewards Management
Sales Order Management
Sales Tax Management
Sales Trend Analysis
Shipping Management
Stock Management
Third-Party Integrations
Transaction History
Warehouse Management

RetailEdge Integrations

Shopify

Integration rated 4.9 from 12 reviews

QuickBooks Online Advanced

ShipStation

RetailEdge User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

19%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.6

Jim L.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Retailedge overview

Previously 5

Great to work with. Easy to teach new employees how to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 5

Pros:

Retailedge is excellant for retail sales, inventory, and very easy to use.

Cons:

Being charged for work to transfer computers,

Amy C.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

Retail Edge is the BEST value for POS

The customer service has always been great and the guys are very patient! From simple questions to extra help needed during inventory, they have always gone above and beyond.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The island system can be used independent of internet which works great for us when we have pop up events. The POS tracks all inventory, allows us to print our own labels and tracks vendors and more. The reports are a simple way to share with my CPA for taxes and inventory. There are multiple upgrades for bugs/fixes. I feel like our information is of value and secure. I'm so glad I made the purchase eight years ago.

Cons:

There is more to the POS than I know...it is smarter than me. Wish I had the time to learn to utilize all of the features.

Reasons for choosing RetailEdge

Ability to process without internet, customer support and fees.

Vendor Response

Hi Amy! Thanks so much for your thoughtful review! We’re thrilled RetailEdge has worked so well for your business. If you ever want to dive deeper into the features, don’t forget you have the built-in Help File, our Knowledge Base, and the RetailEdge YouTube Channel—all great ways to get even more out of your system. -Kiana

Replied September 2025

Jared P.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Great Point Of Sale Software

We've been using Retail Edge for 15+ years now and have grown with them along the way. They always help when we need it and the program is incredibly simple to use and easy to learn.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to learn, offers great customer service, is always updating to become better and more user friendly, and it offers everything that a retail store or entertainment business would need to process sales, track reporting, organize customers, and help keep our business functioning optimally.

Cons:

It would be nice to have a mobile version included with the gold level service plan.

Ayla K.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Reviewed October 2025

Review from Cape Fear Habitat

Good experience over all. Support responds quickly and is thorough. [sensitive content hidden] is wonderful, incredibly helpful and friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to track multiple locations and item selection. Reports are easy to run and cover a lot of bases.

Cons:

Updates are not instant through each location. Understanding each change needs time to upload at each location is helpful when first training. Duplicates and incomplete transfers have happened many times because an update wasnt enough. Start up is expensive.

Reasons for switching to RetailEdge

At the time, reports were inconsistently correct

Vendor Response

Thank you for the feedback! We’re glad RetailEdge’s multi-location tools, reporting, and responsive support have been a good fit for your business. -Kiana

Replied December 2025

Psychi E.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Reviewed September 2025

MAKE BUSINESS BETTER

Retail Edge has made managing our company easy and efficient. Anything you want to learn is on YouTube and the training videos make it so ,much easier to understand. Fast and effective

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Learning to use the program Retail Store Management is easy and value for money. Invoicing is quick and easy with a dependable security features. No bug and issues, reporting made simple.

Cons:

I have no complaints, honestly. I can do all I need to and more. Even working offline is a breeze. I have nothing negative to report.

Reasons for switching to RetailEdge

Retail edge was more affordable in the long run better for our business

Vendor Response

Thank you, Psychi! We appreciate your support, and we are so glad to hear about your positive experience with RetailEdge! - Kiana

Replied September 2025

Peter N.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed October 2025

#1 Point of Sale program for ReStores

Over 10 years of Great service, Easy to get through to the Tech to fix. They go the extra mile to make sure I am up and running. Program is up to the latest trends

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use Easy to learn Price is affordable and the service is fast and very knowledgeable of my company and need

Cons:

I have not switched over to the touch screen yet. I can have duplicate customers with same name and no warning that its a duplicate

Reasons for choosing RetailEdge

price point, option that were offered and Service

Vendor Response

Thank you so much for your kind words and for being part of the RetailEdge family for over 10 years! We’re thrilled to hear that RetailEdge continues to meet your needs and that our support team has been there when you’ve needed us. We’re grateful for your long-time partnership and the incredible work Habitat for Humanity ReStores do in their communities. Thanks again for your continued trust in RetailEdge! -Kiana

Replied November 2025

Michele T.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

An amazing retail POS product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Retail Edge keeps my inventory very organized and I am able to pull reports on most any aspect including sales, customers, receiving, inventory and sales history. The tech suport team is awesome and they update the program on a very regular basis.

Cons:

There is a very long time lag to print a receipt. Otherwise there is not to much else to complain about. If you want something different they will do their best to address the issue.

Reasons for choosing RetailEdge

Retail edge was more affordable and the customer service was there.

Vendor Response

Thank you for the positive feedback! We’re glad RetailEdge is helping keep your inventory organized and that our support team has been there for you. Printers can definitely be troublesome at times, but since you’re on a Gold plan, don’t hesitate to give our support team a call—they’ll be happy to help troubleshoot the lag and get you printing smoothly. -Kiana

Replied October 2025

Lloyd S.

Verified reviewer

Environmental Services

11-50 employees

Used daily for more than 2 years

Reviewed March 2025

RetailEdge is a great value. I highly recommend it!

My overall experience with RetailEdge has been wonderful. Everyone has been so helpful and patient even when it took me a few times to figure out some of the steps and remember to write them down. The customer has been top notch. I have also used them for some custom label templates, and the process was a breeze.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support is very responsive and thorough. I haven't found anything that they haven't been able to figure out yet. I also love all the features that are available with the huge price tag that other POS systems try to charge. RetailEdge has more features than I need at my independently-owned single location garden center and landscaping service business, but I can see how they would be very useful for a larger, multi-store business. I also really appreciate the regular program updates. As you can tell, I have a hard time picking just one thing to like about RetailEdge.

Cons:

The help manual could use some updating since some major updates have happened. Some of the features/functions are labeled differently or follow a different series of steps. This could be very confusing to someone that is new to RetailEdge.

Reasons for choosing RetailEdge

RetailEdge was recommended to us by our merchant services rep. We were looking for a POS system that was server based, low cost, with retail management capabilities. I am so glad that we followed their recommendation.

Maureen C.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

Love Retail Edge

It is so easy to use, easy to teach our staff. It is a pleasure to work with your customer service team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have used RE since day one of using a POS system. We looked into others before upgrading and no other system does what RE does - at least for our small business. It is easy to use and if we have question that can’t be answered by Google - we email and have answer almost immediately. If we need further guidance - it’s just a phone call away.

Cons:

When we upgraded - the screens looked a little different, so that was a small issue to work through.

Reasons for choosing RetailEdge

The ease of transition from an older Retail Edge version

Vendor Response

Thank you, Maureen! We are so glad to hear about your positive experience with our RetailEdge team, we think they're pretty great too! -Kiana

Replied September 2025

Stephanie V.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

Top Notch Service

Overall experience in the past 9 years has been exceptional and worry-free. Again the customer service has always been amazing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service and value for money are the best things about RetailEdge. The inventory management is one of the most straightforward out of all POS systems I'm familiar with.

Cons:

The look of the program is quite basic, but has improved over time with the different software updates.

Reasons for choosing RetailEdge

Cost and ease for inventory management was why we stuck with Retail Edge

Vendor Response

Thank you so much, Stephanie! We are so glad to hear about your positive experiences, and thankful you have grown with us over the years! -Kiana

Replied September 2025

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