RQ Retail Management 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RQ Retail Management

4.3

(58)

Pricing

Starting at $110.00 per month

About RQ Retail Management

RQ is a cloud based point of sale (POS) and retail management solution for multi-location retailers. Features include mobile POS, CRM, advanced inventory management, HR, marketing and loyalty, repair and in-depth reporting and analytics.

RQ also offers a number of front-end and back-end integrations such as payment processing, e-commerce, accounting, vendor managed inventory, biometric security, marketing automation and more.

Endless aisle, dropship and e-commerce integration options enable retailers to provide customers with an integrated shopping experience across all channels.

RQ Retail Management Screenshots

RQ Retail Management Pricing and Plans

Starting price: $110.00 per month

Free Trial

Free Version

Basic

$110.00

per month

No plan information available

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RQ Retail Management Features

Popular features found in Retail POS System
Barcode/Ticket Scanning
Gift Card Management
Inventory Management
Pricing Management
Returns Tracking
Sales Reports
Touch Screen
More features of RQ Retail Management
Activity Dashboard
Billing & Invoicing
Commission Management
CRM
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
Forecasting
Inventory Tracking
Invoice Management
Layaway Management
Loyalty Program
Merchandise Management
Multi-Location
Ordering Automation
Order Management
Payment Processing
Point of Sale (POS)
Price/Margin Management
Purchase Order Management
Real-Time Data
Real-Time Reporting
Reporting/Analytics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Third-Party Integrations
Transaction History

RQ Retail Management Integrations

SimpleTexting

Elavon

Intelocate

Statflo

Heartland Payments+

RQ Retail Management User Reviews

Overall Rating

4.3

Ratings Breakdown

52%

38%

Secondary Ratings

Ease of Use

4.2

Value for money

4.4

Customer support

4.2

Functionality

4.4

Tammy P.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

LOVE LOVE LOVE

I think its a great tool for employers and employees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of the software was so amazing even my newbies could figure it out without us showing them. The employees could figure up their commission without confusion. They could even add their personal favorite widgets to their own home screens.

Cons:

I didnt like that we could not get our commission structure to upload so the widget that they offered would reflect employee commission correctly.

Reasons for switching to RQ Retail Management

Company forced.

Rickie F.

Verified reviewer

Telecommunications

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

RQ RETAIL MANAGEMENT

EASY SET UP GREAT INVOICING RETAIL INVENTORY AND REPORTS. HIGHLY RECOMEND

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

USING THIS PLATFORM FOR SEVERAL YEARS VERY EASY TO USE.

Cons:

OCCASSIONAL ISSUES WHEN ENTERING NEW PRODUCT BARCODES INTO SYSTEM

Austin L.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

POS - barely usable with endless headache

Awful. Over-priced, feature barren, archaic, zero technical support, documentation available was unhelpful, 0 solutions offered when experiencing problems. Stay away from this company. If you have to use this software, be prepared to figure out your issues on your own.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reporting. I do like the custom reports and some of the other analytical details I could gather about the performance of my staff. Still, their were odd limitations in what kind of data I could gather.

Cons:

Almost everything. Their supposed repair module was almost unusable. Note taking and device tracking was nearly non-existent or useless when possible. Software was slow and it was too difficult to do simple things like change inventory quantities or set new prices. The credit card processing we were required to use was expensive and feature barren. Tap, for example, used to work. One day it just stopped and did not come back for over two years. Attempts to contact and get assistance with any issue were always futile. On occasion one would get a response, but the issue was never resolved. One of our stores had to be deleted and a new store created just to get a basic feature to work again and this was a solution that I had to figure out rather than getting any help from the RQ "Team". I have nothing but disdain for this company and this software.

Verified

Reviewer

Retail

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Best option available

For the most part things are very good but there are some features that make things harder than they should be, and it seems with every software update we get a new glitch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

RQ does what we need to for our cellular sales company. It houses all of our inventory, sales, goals, commissions, employee reporting, and more.

Cons:

It does not preserve historical data or allow you to future date changes such as reconciliation, chargebacks to commissions, etc. The coupons do not have flexibility in how you can offer a promo and they force return when they shouldn't.

DOMINIC J.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Good Product For Cellular Dealer Channel

Overall great and would recommend to all cellular dealers for each carrier.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The ease in inputting a sale in the system when scanner and computers are working in sync. The reporting functionality to show how much money the sales rep and the store generated for the sale.

Cons:

The slow down periods when multiple people are running reports all at the same time. For instance big holiday shopping times all store locations wouldn't be able to run sales reports.

Mary C.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed August 2018

I've been using RQ for many many years now absolutely love how easy it is to use. Great tech support

Best retail software out there hands down!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of use. Navigation, reports, widgets, cash management functions. Everything about rq is just right for retail.

Cons:

When they do have a software update it resets all my favorites, my favorite reports and homepage layout. Only thing.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed March 2018

This is the pos system used in my business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that the software is fairly straightforward and way to use, even for every level of PC experience.

Cons:

I dislike that there is not a fully functioning mobile version for running reports when away from your location.

Caleb T.

Verified reviewer

Wireless

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Decent software for Cellphone sales.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

RQ excels at taking all the different components in processing mobile device transactions and putting them into one place. Helps save alotta time and get your customer moving.

Cons:

The updating process could be sped up a little. Also sometimes it crashes mid sale and you have to start from scratch, but not before waiting a lifetime for it to load back up and get logged back in.

Ian B.

Verified reviewer

Retail

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2019

RQ is perfect for a small business when dealing with cashflow.

Overall, RQ is an easy to use, highly detailed software option for small businesses handling cash transactions on one hand and credit card payments on the other hand. The user interface also requires a login for each employee to account for liability and security, a quick summary of cashflow and daily projections. One last thing to say about RQ is they have support for mobile applications as well accounting for product inventory.

Ratings Breakdown

Ease of use

Functionality

Pros:

What I like most about RQ is the ease of use and designated tabs for payment and cash handling.

Cons:

What I like least about RQ it will sometimes glitch at end of day processing and show a cash count as (over) when it’s exact.

Verified

Reviewer

Consumer Services

Used weekly for less than 12 months

Review source