Ricochet 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Ricochet

4.7

(118)

Pricing

Starting at $199.00 per month

About Ricochet

Drawing from our firsthand experience in the consignment industry, Ricochet has been meticulously designed to empower store owners for the future. Our comprehensive software solution not only prepares businesses for what’s ahead but also ensures they thrive in the ever-changing landscape of consignment.

What sets Ricochet apart is its compatibility with iPad, making it the only consignment software that can be fully operated on this versatile device. Stay connected with your consignors or vendors effortlessly through the Ricochet Go App, available on both Apple and Android platforms, enhancing communication and collaboration.

Ricochet Pay simplifies your financial transactions by enabling you to process payments, issue gift cards, and send receipts and invoices via text messages.

Additionally, seamless integrations with industry-leading platforms like Quickbooks, Avalara, and MailChimp streamline your operations, saving you time and effort while ensuring accuracy and compliance. Experience the future of consignment management with Ricochet.

Ricochet Screenshots

Ricochet Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

Ricochet POS

$199.00

flat rate, per month

Plan includes:

3rd Party Integrations
Consignment Reporting
Consignor Accounts
Consignor Login
Customer Accounts
Customizable Dashboard
Full
Inventory Management
Loyalty Rewards
Payout Management

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Ricochet Features

Popular features found in Point of Sale
Accounting Integration
Barcode/Ticket Scanning
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Gift Card Management
Inventory Management
Multi-Location
Order Management
More features of Ricochet
Access Controls/Permissions
Activity Dashboard
Automatic Backup
Barcode Recognition
Cash Management
Categorization/Grouping
Check Printing
Commission Management
Consignment Management
Credit Card Processing
Customer Database
Customer History
Customizable Fields
Customizable Reports
Data Import/Export
Email Marketing
Employee Management
Fee Management
For Retail
Inventory Optimization
Inventory Tracking
Label Printing
Layaway Management
Loyalty Program
Mobile App
Multi-Currency
Online Store Builder
Payment Processing
Point of Sale (POS)
Price/Margin Management
Product Catalog
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Reporting & Statistics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Sales Reports
Sales Tax Management
Self Service Portal
Shipping Management
Shopping Cart
Stock Management
Third-Party Integrations
Touch Screen
Transaction History
User Management

Ricochet Integrations

Mailchimp

QuickBooks Online Advanced

ShipStation

Avalara

Ricochet User Reviews

Overall Rating

4.7

Ratings Breakdown

79%

16%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.9

Functionality

4.4

LINDA V.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Reviewed December 2019

Easy to use

great service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to learn and easy to use. Ricochet Consignment Software has helped Buy Goods For Less bring everything together in one system. When we have a question they are there to help. Great service

Cons:

I wish the that the print was larger in the inventory list.

Reasons for choosing Ricochet

it seemed to fit our type of store better than others that I looked at.

Vendor Response

Thanks, Linda! We are so glad to have Buy Goods For Less on board with us.

Replied December 2019

Bart L.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Reviewed November 2019

Rico Cosign Review

Overall a good experience. Customer service is prompt and helpful 9 times out of 10. It is only occasional that a problem cannot be fixed but just tolerated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to Organize Consignment Items. Multiple updates Sleek design

Cons:

Some of the data analytics are lacking -Sales by product are only for store inventory. (i would like to be able to search consignment items as well) Clickable links are missing in some menus but available in others. (i.e clicking sale # to generate a receipt) There are a few other small hiccups like this that seem hard for the developers to change so they end up waiting for other users to make a request. In an update old items that had been sold as expired now show up on batched consignor payouts. While this is honest it is slightly off-putting to a consignor to see this. I think it would be better to just leave 0% items off of a payout. (I can manually take these off a payout but it is time-consuming) Sometimes features I enjoyed in an old version were dropped in an update I would like to see sales by hour of past days. Sometimes glitchy (could be our computer)

Reasons for choosing Ricochet

We knew Ricochet was a newer company so we were aware of the fact that we would be able to ask for changes and potentially benefit from them. Customer service was also a big consideration.

John W.

Verified reviewer

Consumer Goods

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed December 2019

Finding Ricochet was the final piece we need to start our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Finding Ricochet was the final piece we need to start our business. We looked at number of Inventory and POS systems. Ricochet was the only one that checked all of our boxes. Once we decided to test drive the system, the guys at Ricochet were extremely helpful via email and phone.

Cons:

Can't think of any cons. The guys at Ricochet listen to their customers and work to implement any changes that will benefit the system and their customers.

Carina L.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 2 years

Reviewed December 2019

From entering items manually to full integration!

I love being able to serve my consignors and customers using one software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about this software is the user-friendly interface. As a new business, we needed a software that wasn't going to take months of trial to figure out and that could integrate a lot of the steps to save time. I love that it has been able to accommodate our business needs as we grow and we are excited for new features to release. We also love the team behind the software who is always available to answer any questions or concerns.

Cons:

What I like the least about this software is the limitation on the selection of an integrated payment processor. There is basically no other option. I would love if it could integrate with square so I can take payments on my phone and on the go. Another thing I dislike is the limited information on reports. It would be great to have more bookkeeping/accounting details integrated into them. I also dislike that it doesn't have some basic features I find would be helpful as a business owner.

Reasons for choosing Ricochet

I chose Ricochet because it had the most user-friendly interface and the most features for the price.

Vendor Response

Thanks for the 5-stars, Carina! We are working to expand reporting this year. And our payments partner is building a mobile device as well! Hopefully, these will help sort out some of your needs this year.

Replied January 2020

Dawn Z.

Verified reviewer

Arts and Crafts

2-10 employees

Used daily for less than 12 months

Reviewed December 2019

Very Functional Ricochet Consignment Software

We have a complex non-profit consignment art business in which inventory turns over completely each month or every two months. We are also staffed frequently by volunteers. This software has provided a much needed view into exactly where our business income comes from and it enables us to make better and quicker business decisions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This functional software is easy to learn and easy to use with a quite complete Help section. There is a lot of capability built into the software which allows for many categories ans stores. The consignment versus store inventory is a nice bonus.

Cons:

Being able to send sales reports to Quickbooks is non-existent. Being able to sort on Consignment inventory versus Store Inventory is also lacking. It would also be very helpful to be able to run a report on the top-selling consigners weekly and monthly, as well as the top customers daily and weekly.

Reasons for choosing Ricochet

Very helpful and accommodating sales and support and ease of use of software.

Reasons for switching to Ricochet

We needed more functionality plus a reduced fee for credit card processing.

Vendor Response

Building a comprehensive online support center was one of our largest endeavors last year. We're so, so glad it's working well for you. Thanks, Dawn!

Replied December 2019

Randy`` D.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Reviewed December 2019

Easy to use

Good. I thought the program would have more to offer than it has, but it still has better functionality than my old one.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a very user-friendly program that makes training a new person easy

Cons:

No cash drawer module to help count the cash drawer It needs a way to make a store purchase without going on the books I've made several mistakes on pay-outs because there is no "Through Date" on individual Consignor accounts Too many clicks to get a receipt Needs a daily Consignor report Needs a build a custom report function

Reasons for choosing Ricochet

Nick

Reasons for switching to Ricochet

I wanted better analytics and easier functionality

Vendor Response

Thanks for the feedback, Randy! Deeper cash counting and balancing is something we have high on our priority list. Same with some deeper reporting. Glad you're having a good experience with Ricochet so far!

Replied December 2019

Jennifer S.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 6 months

Reviewed December 2019

Set up and Innovative

I was allowed multiple trials befor I made a decision to launch my business in Ricochet and that is worth a million headaches gone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that the developer is a consignment shop owner himself. This way he understands my goals, struggles and wants to genuinely help me set up a system to succeed.

Cons:

I don’t need like the waiting period for the IOS APP as this forces me to use a desktop rather than. My IPad... yet I am willing to wait .

Reasons for choosing Ricochet

The help was personal and quick and relative to my needed solutions in my small business.

Reasons for switching to Ricochet

I needed to save time and money in hours of wages paid and struggled with this for four years.

Vendor Response

We are so, so close to iOS release, Jennifer! Your patience will pay off soon. Thanks for the 5 stars!

Replied December 2019

Jordie M.

Verified reviewer

Furniture

2-10 employees

Used daily for less than 6 months

Reviewed December 2019

Great software and great value

Our vendors love this software, it is easy for them to use. We switched from another company and do not regret the switch. Very good support dtsgg.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Consignor access, webstore, good reporting options

Cons:

No debit option for type of payment in checkout No way of adding booth rental deductions

Reasons for switching to Ricochet

Ricochet offered more options for a competitive price.

Vendor Response

Thanks for the review, Jordie! Check out the "bulk credit adjustment" and individual consignor adjustment in consignor accounts. Sounds like that will solve your need for charging rent to vendors. We're super glad to have West Coast Resale on board with us!

Replied December 2019

Tami M.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Excellent choice for a consignment program

My experiences with Ricochet have been simple and positive. Love the program and the customer service is always available to help me with any questions. Never confusing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is really simplified and easy to use. The customer service is amazing. The ordering of equipment was easy and set up simple. Everyone knows the program and their jobs.

Cons:

There is nothing at all not to like about this company. They are fantastic at what they do. All positive.

Kenneth S.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed May 2018

Amazing all in one consignment software that would beneficial to any consignment store!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is extremely easy to learn and use. They provide frequent updates and new features. The point of sale feature is great and the fact that it all works with a touch screen monitor is awesome because it helps us to look more professional and tech savvy than the competition. The labels you are able to create are great and look very professional.

Cons:

This is really good software. We have tried most of the competition and this one seems to be the best value for the price. I can't think of anything negative about it.

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