SalonBiz vs Vagaro: Which is best for you?

It syncs with Aveda and fairly easy to use and teach new users

Frequent and lengthy system crashes, unreachable and unhelpful customer service, numerous glitches almost daily, limited report customization, waitlist only allows for one service per client and only lets you put them on the list for a maximum of one month, still deletes appointment notes when moving clients around on the books after sending in multiple complaints

The best feature in my opinion is the automatic updates/reminders it sends to clients to keep everyone aligned and on time as we all have busy lives.

We really expected a lot of great things from Vagaro however the biggest complaint was due to the programs speed, (line-ups at the frontdesk waiting for screens to load) and not being able to "quickly" view a "full" receipt from a single client appointment.