Fresha vs SimplyBook.me: Which is best for you?

Scheduling notifications options are customizable, and good customer service.

Fresha has repeatedly charged me 20% marketplace fees for clients who never came through their platform. Despite providing screenshots and direct confirmations from my clients showing they found my business through Google searches or personal referrals, Fresha continued charging hundreds of pounds monthly in unauthorized fees. When presented with clear evidence from my clients, Fresha failed to acknowledge their error, investigate the issue, or process refunds.

We are an e-bike service provider, We spent a long time looking for a booking system that accepts the payment method in Denmark and gives us full control to schedule our appointments and follow up after the service.

I trialled acuity, offering tree, momence, all in the same price ball park) so it is frustrating to run into those issues and then be told to send it to the developers as feedback.