Snappy 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Snappy

4.9

(18)

Pricing

Pricing available upon request

About Snappy

Snappy is a cloud-based restaurant management solution that helps restaurants of all sizes access technology to seamlessly connect their online and offline customer experiences using one platform. It lets users manage online orders, handle waitlists, generate reports, and more. Staff members can communicate with customers and handle customer data, create segmented marketing campaigns, and access text message notifications.

Snappy Screenshots

Snappy Pricing and Plans

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Snappy Features

Popular features found in Restaurant Management
Employee Management
Inventory Management
Kitchen/Menu Management
Online Ordering
Order Entry
Point of Sale (POS)
Real-Time Notifications
Reporting/Analytics
Sales Reports
Wait List Management
More features of Snappy
Activity Dashboard
Alerts/Notifications
API
Customer Database
Customer History
Customizable Branding
Electronic Payments
For Restaurants
Gift Card Management
Loyalty Program
Multi-Location
Order Management
Order Tracking
Payment Processing
Reporting & Statistics
Reservations Management
Social Promotion
Table Management
Third-Party Integrations
Time Clock

Snappy User Reviews

Overall Rating

4.9

Ratings Breakdown

94%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

4.9

Functionality

4.8

John I.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Snappy Review

Very fast and smooth installation, any problems that came up were corrected same day

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Have to say they have the best support team, aways available to help, love the user-friendly pos system and they have the most competitive prices , would definitely recommend this company

Cons:

Nothing as of now everything is running great

Reasons for switching to Snappy

Cost and outdated system , not the best customer support

Dikchant S.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

Best POS out there

Overall experience has been great, there’s not a lot of promotional calls like the competitors would do, the payouts are always on time, and just the convince it brings to run the app on a personal iPad is amazing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and has a lot of great features, such as the clock in clock out, tracking inventory, and the ease of taking order is unmatched.

Cons:

Sometimes after leaving the app unattended for awhile it times out, so having to restart the app 3-4 times a day, it’s not a big problem only when we’re busy it causing slight delays, sometimes the payment terminal doesn’t work meaning that when I press pay for the customer to pay it will tell me that failed to connect, this doesn’t happen often but it does occur once in awhile.

Reasons for switching to Snappy

The cost being the main one they were just taking too much %, the ease of use aswell, iPad runs any program faster than the device they provide.

veronica h.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 6 months

Reviewed May 2024

reporting

Overall is satisfied, just a small function it’s not adequate

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrated Uber and other sort of party deliver software

Cons:

Tips cannot be showed to employee directly has to be provided from owner Or Manager

Jaden L.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Palgong Tea use of Snappy

Everything has been running smoothly so far, and the teams trained across our various locations are happy and satisfied, with no reported issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-simplicity -user interface is very beginner friendly -integration between delivery platforms such as (Uber Eats and DoorDash and Fantuan)

Cons:

Resolving issues between the Snappy app and the integration delivery apps often requires longer time for communication

Imtiaz ..

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Toppings and Snappy - Strategic Partnership

Professional and always looking to go the extra mile

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Locally based -Ability to have custom stickers for all takeout/delivery items -Online ordering system, integrated with delivery partners -Pay by link feature -loyalty program -text messages

Cons:

-Currently working with snappy for order itemized summary for all open orders -Food cost and inventory

Reasons for switching to Snappy

because of all the great features snappy has

Justin F.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Reviewed June 2024

Feedbacks on using Snappy POS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer supports are really timely and responsive. Most of the issues, they will help me to solve immediately.

Cons:

The "Split bill" functions can be more flexibly and easy to use. The inventory system could have an extra "raw-material" level.

Reasons for switching to Snappy

The company I used was POS King. I could not find it in above section, so I just selected Toast. The legacy system is too old and lacks of additional functions. Snappy has a modern POS system which has a lot of features that I could use in the future, such as 3rd Party Delivery Platform Integration.

Gemma Z.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2024

Excellent product

I recommend this pos to all business owners as it’s cheaper than most of the similar products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product itself, and very well customer service.

Cons:

The connection to server sometimes is weak.

Reasons for switching to Snappy

Similar functions with cheaper price from snappy.

Sal T.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

They have truly delivered for us!

We couldn't be happier with our decision to partner with Snappy Marketing! Since making the switch, our online orders have doubled compared to our previous provider, which speaks volumes about their effectiveness. The team at Snappy Marketing is incredibly responsive; we love that they're available anytime via text or phone call to make any changes to our website. This level of accessibility has been a game-changer for us. What truly stands out is the comprehensive suite of website tools they offer. These tools have been instrumental in enhancing our online presence and attracting more customers to our pizza shop. If you're looking to boost your online orders and improve your digital footprint, we highly recommend Snappy Marketing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How quickly we got set up with new website with no glitches, as we started Feb 2025 to date, every month our online orders have been growing. And the fees they charge is worth every penny!! We had lots of payment issues before but not a single one with snappy !!

Cons:

They need more advertising, so I could have known about them earlier!! I feel like we wasted 5 years with the previous provider!!

Hugo N.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Owner of GongCha QDS