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TablesReady

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TablesReady 2026: Benefits, Features & Pricing

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  • Overview
  • Screenshots
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

TablesReady
TablesReady
4.7
(66)

Pricing

Starting at $39.00 per month

About TablesReady

TablesReady is an SMS-powered waitlist, reservations, and queue management system to help you streamline your customer flow. TablesReady offers contactless check-in, online bookings, and customizable messaging to help meet the needs of businesses in many industries, from restaurants and hospitality to health care and retail.

TablesReady Screenshots

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TablesReady Pricing and Plans

Starting price: $39.00 per month
Free Trial
Free Version

Starter

$39.00

usage based, per month

No plan information available

    Business

    $79.00

    usage based, per month

    No plan information available

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      TablesReady Features

      • Popular features found in Restaurant Management
        Employee Management
        Inventory Management
        Kitchen/Menu Management
        Online Ordering
        Order Entry
        Point of Sale (POS)
        Real-Time Notifications
        Reporting/Analytics
        Sales Reports
        Wait List Management
      • More features of TablesReady
        Access Controls/Permissions
        Activity Dashboard
        Alerts/Notifications
        API
        Appointment Management
        Automated Scheduling
        Availability Management
        Billing & Invoicing
        Calendar Management
        Client Database
        Confirmations/Reminders
        Contact Management
        Customer Accounts
        Customer Activity Tracking
        Customer Database
        Customer History
        Customizable Branding
        Customizable Forms
        Data Import/Export
        For Restaurants
        Group Scheduling
        Mobile Access
        Mobile Alerts
        Multi-Location
        Online Booking
        Online Payments
        Order Management
        Performance Metrics
        Pre-Registration
        Prioritization
        Promotions Management
        Public Waitlist
        Queue Management
        Real-Time Data
        Real-Time Updates
        Registration Management
        Reminders
        Reporting & Statistics
        Reservations Management
        Self Check-In/Check-Out
        SMS Messaging
        Table Management
        Third-Party Integration
        Third-Party Integrations
        User Profiles
        Visitor Tracking
        Waiting Time Tracking
        Waitlist Status Tracking
        Website Integration

      TablesReady Integrations

      Square Payments
      Square Payments
      Stripe
      Stripe
      Google Maps
      Google Maps
      Zapier
      Zapier
      Helcim
      Helcim

      TablesReady User Reviews

      Overall Rating

      4.7

      Ratings Breakdown

      5

      79%

      4

      18%

      3

      2%

      2

      0%

      1

      2%

      Secondary Ratings

      Ease of Use

      4.8

      Value for money

      4.6

      Customer support

      4.7

      Functionality

      4.7

      VR

      Verified
      Reviewer

      Entertainment

      501-1000 employees

      Used daily for less than 6 months

      Review source

      Reviewed October 2018

      We needed a solution

      5

      This is a great solution for managing lines. We needed a solution and are very happy with how simple it was to implement and use.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      We were able to get the software configured and deployed in about 15 minutes. It is incredibly user friendly and straightforward to implement.
      Cons:
      There are some higher level customizations that would be nice, but at the low monthly fee it is understandable that some things cannot be changed.

      Read More

      LL

      Laurie L.

      Verified reviewer

      Restaurants

      11-50 employees

      Used daily for less than 6 months

      Reviewed August 2024

      Easy to use!!

      5

      We love using this app and it makes our service flow so mush easier

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Anyone can use it, very easy to use. I can train a new staff member in a matter of minutes!
      Cons:
      The way the tablet organizes the tables by time rather that the order we put in the names

      Vendor Response

      Thanks for taking the time to review our waitlist app! We try to make it as easy as possible to use. Did you know you can change how the list is sorted? You can sort it by the order you put the names in, which we call the "Arrival Time" by heading to Settings > Waitlist Options. One of the first options lets you choose how the list is sorted. Email us at support [at] tablesready.com if you have questions!

      Replied August 2024

      Read More

      AL

      Ania L.

      Verified reviewer

      Restaurants

      11-50 employees

      Used daily for less than 2 years

      Reviewed July 2022

      Good job!

      5

      Very good

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      4
      Customer support
      5
      Functionality
      icon
      Pros:
      Bering able to communicate with out customers
      Cons:
      Small print. There is not much that I don’t like about this system

      Reasons for choosing TablesReady

      Cheap easy to use

      Read More

      SA

      Samantha A.

      Verified reviewer

      Food & Beverages

      2-10 employees

      Used weekly for less than 6 months

      Reviewed July 2024

      Small cafe with long lines--no more hassle!

      5

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Functionality
      icon
      Pros:
      We have an extremely small cafe inside of our store with no seating. This app has saved us! We used to have a long line out the door on the weekends, leading to a crowded, loud atmosphere. Now, we can have our customers shop around in our store while they wait their turn. It's a calmer environment now, the baristas don't feel rushed, and the customers get a much more pleasant experience.
      Cons:
      None that I can think of! We're extremely happy so far.

      Vendor Response

      Hi Samantha, thank you so much for your kind words. I'm glad our app was able to help you manage your lines and keep your baristas sane!

      Replied July 2024

      Read More

      SS

      Shelley and James S.

      Verified reviewer

      Events Services

      11-50 employees

      Used daily for less than 6 months

      Review source

      Reviewed June 2022

      Charity Event Communication System Outstanding

      5

      The Team at TablesReady is highly professional and accommodating, from the Executive Team, Support team.... to the software engineers. We had any questions or needed a minor adjustment....immediately they went into action and performed miracles for us. In addition, the TablesReady Program and Dashboards are incredibly user-friendly and intuitive from a management standpoint. This allowed us to achieve a new level of communication with our clients, securing a high percentage of our reservations and capitalizing on opportunities when a cancellation occurred. We were able to serve more families than in the past 24 years. Most importantly, our client's feedback was that it led to a first-class customer experience. Thank you for the tremendous support and partnership, TablesReady.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      This SMS system allowed us to communicate directly with our families that were registered for our event much easier than through email. We've never experienced such a high attendance rate vs registrations because we made it so easy for the families to communicate with us. No shows were pretty much non-existent. They were able to send me messages on the day of the event and have immediate answers i.e. parking, how long is the sailing, were running late...will we still be OK to meet the boat etc... We were able to eliminate so much stress when they knew they could speak to us easily via text and have a very short period of time for responses.
      Cons:
      The one change I would like to see implemented is allowing the system to send a last-minute SMS to all registrants vs having the messages pre-programmed when we began the registration for this event. We're a unique application so we do understand that it wouldn't be readily used by many other customers. All-in-all, absolutely no complaints at all. It was a FANTASTIC EXPERIENCE!

      Read More

      KF

      Kaitlyn F.

      Verified reviewer

      Restaurants

      51-200 employees

      Used other for less than 2 years

      Review source

      Reviewed May 2019

      Excellent Investment for Busy Restaurant

      4

      Ratings Breakdown

      5
      Ease of use
      4
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      What we enjoy most about TablesReady is how it limits background noise for our guests who are dining. Instead of yelling out names and interrupting everyone's dinner experience, it is discreet and more professional. We like that it keeps track of what time each party arrived and that we can input reservations as well. It de- clutters our Host stand. Very effective and guests love not having to wait around the Host stand to be called. Instead they may go enjoy a cocktail and/or run an errand.
      Cons:
      What we like least is not an issue with the software but more human error. If we are busy and the Host inputs a telephone number incorrectly, we have no way of getting in touch with them unless the Host remembered who they were. In addition, many people do not wish to disclose their telephone number and we are forced to remember who they are so we may retrieve them. And lastly, some people do not pay attention to their phones as they are trying to enjoy their evening out. But other than that, the software itself is very effective and convenient.

      Vendor Response

      Thanks for the review! We appreciate it. If you choose to enable the "confirmation" text notification when you add someone to your list, it will give you an error message pretty much right away after adding a party to your list if that SMS failed, so you can get a warning that the number was entered wrong. Then you can try a new phone number while they're still standing there. (That won't help if the number is still valid but went to someone else, however.) If someone doesn't respond to the ready text, you can try sending an automated phone call if you click the phone button. That tends to buzz/ring the phone a bit more and get their attention. And if people don't have phones or don't want to give their number, we usually recommend asking them to check back in after X amount of time, where X is less than you think their actual wait will be. So, if you think their wait is 30 minutes, have them check back in after 20 to get an update. You'll spend less time tracking them down.

      Replied May 2019

      Read More

      BK

      Brian K.

      Verified reviewer

      Biotechnology

      11-50 employees

      Used daily for more than 2 years

      Review source

      Reviewed June 2022

      Long time happy customer

      4

      Tablesready has some of the fastest and most attentive customer service and support around. They are flexible and friendly and eager to get you working as needed. Felt very "taken care of" as a customer. If I may name drop, [SENSITIVE CONTENT] was absolutely great and so helpful with my most recent issues.

      Ratings Breakdown

      5
      Ease of use
      4
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      The software is user friendly and easy to use and customize to your needs
      Cons:
      Messaging through the software is necessary but you have to upgrade your account if you want to add more messages

      Read More

      JL

      Joshua L.

      Verified reviewer

      Education Management

      501-1000 employees

      Used daily for less than 12 months

      Review source

      Reviewed April 2021

      A Lifesaver for the Winter Months in Ohio

      5

      Discovering TablesReady was a life-saver and made parent pick up in the afternoons 1000x more efficient. [SENSITIVE CONTENT HIDDEN] in the tech support department was always prompt to reply to any questions our company had and made our experience even better!

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      We are a little bit unique in the fact that we are not a restaurant but a childcare company. TablesReady was a lifesaver to ensure that our parents were not waiting in line during the cold winter months when we did not allow them into the building. The service was so efficient and easy to set up as a company administrator. Our favorite feature by far was the easy-to-use text message feature that allowed parents to text us when they were here. We could then respond with an automated message when their children were ready to be picked up at the door.
      Cons:
      There were a few occasions where the text messaging feature was not working and parents had some issues, but the tech support team for TablesReady has always been very responsive and the issues were always resolved.

      Reasons for choosing TablesReady

      The price was reasonable and set-up was incredibly easy as compared to other services that required a quote.

      Vendor Response

      Thanks for the kind words, Joshua it's been a pleasure supporting you and your team!

      Replied April 2021

      Read More

      DF

      Deborah F.

      Verified reviewer

      Retail

      2-10 employees

      Used daily for more than 2 years

      Reviewed August 2022

      TablesReady saved us during COVID

      5

      At our events, people can wait in a checkout line for up to 1-1.5 hours. Now with tables ready, our customers can continue to walk around instead of standing in an actual checkout line.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Because we used TablesReady we were able to operate safely during COVID. It was so well received that we have made it a common practice.
      Cons:
      We had so many customers that it became hard for people to track where they were in line -- however, we were moving people through the line fast, so this information was a bit inaccurate anyhow.

      Read More

      VR

      Verified
      Reviewer

      Entertainment

      51-200 employees

      Used weekly for less than 12 months

      Review source

      Reviewed May 2019

      Easy to use not ideal for data collection.

      5

      Overall this has been really helpful with line management and definitely worth it at the price point.

      Ratings Breakdown

      5
      Ease of use
      4
      Value for money
      4
      Functionality
      icon
      Pros:
      Easy to use through the in-browser application. Helpful features like text and call customers are essential and this application really nails that on the head.
      Cons:
      The software functions exactly how you would like it to, however, when it comes to data collection there is no mass export function for the contacts, leaving the venue to individually extract all the customer data spending hours on something that could be a 1-click function. Also, since the application is web-based and not an iOS app, the staff has to constantly ask for the account password to login causing some confusion occasionally.

      Vendor Response

      Thanks for the review! We do have a data export option. Just click Settings then Export Data. The only thing that is not exportable is customer phone numbers, since they are only opting in to receive texts about their wait, and no other future texts. So, for privacy and legal reasons, that data isn't available as a mass export.

      Replied May 2019

      Read More

      Showing 1 - 10 of 66 Reviews

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