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Josh P.
Advisor, 7 years
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Updated January 22, 2026
Sitejabber vs TrueReview: Which is best for you?
Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$200.00
per month
$49.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Review Notification
4.53
Dashboard
4.41
Review Monitoring
4.41
See All
Sentiment Analysis
4.95
Review Request
4.92
Review Notification
4.90
See All
Integrations
See All
See All
Pros / Cons
- Easy to use interface and has good SEO for searches.
- We requested Sitejabber to remove our listing from their site, fix our listing or refund us the money that we spent to use their services.
Read more
- The integration with our POS system saves us a lot of time, and the review requests feel natural instead of spammy.
- Having some difficulty setting up my domain to send review requests from my own email.
Read more
Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Customer Support
4.3/ 5
Highest performing feature
in the comparison
5/ 5in the comparison
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
