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Josh P.
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SmartCustomer vs TrueReview: Which is best for you?
Pricing available upon request
per month
and Demo
Features
- The concept of a consumer review platform is good in theory.
- They create unauthorized listings, accumulate negative reviews, suppress or remove positive ones, provide broken dispute tools, then aggressively pressure you to pay for premium services to improve the rating they manufactured. When provided with irrefutable evidence that a review is false — including delivery proof, payment records, and the reviewer's own contradictory emails — they send a generic response and close the case.
- The integration with our POS system saves us a lot of time, and the review requests feel natural instead of spammy.
- Having some difficulty setting up my domain to send review requests from my own email.
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