Okta vs Rippling: Which is best for you?

It has made managing identities and access easier throughout the company, improved security through trusted methods of authentication and made the IT workload involving password resets and new user onboarding smaller. Although this has a slight learning curve on the administrators side, once all the settings are made, the platform will be smooth and will not need much maintenance.

Custom app integrations and oauth configurations took me longer than expected and the admin console performance was also slow and it felt buggy when it should be snappier.

Overall, the platform is powerful and intuitive. While the initial setup for specific payroll configurations took some effort, the automation it provides for onboarding and employee management is unmatched by other platforms we've used As you add more modules (IT, HR, Device Management), the per-user monthly cost adds up quickly, which might be steep for very small startups.

They don’t always publish transparent pricing, so it’s hard to predict exactly how much it will cost, especially as you add more employees or modules, also in certain cases, communication is via ticketing or email, and users feel there’s a lack of dedicated human contact or escalation for critical problems.