Tonkean 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Tonkean

4.4

(28)

Pricing

Starting at $10,000.00 per month

About Tonkean

Tonkean helps enterprise shared service teams improve process adoption, operate more efficiently, and move at the speed of business. Tonkean's process orchestration platform wraps around your existing systems to create an AI-driven “experience layer” for requesters that orchestrates processes across people, departments, and applications. With a library of preconfigured process templates and a 100% no-code workflow editor, Tonkean is the process experience platform of choice for innovative companies like Google, Netflix

Tonkean Screenshots

Tonkean Pricing and Plans

Starting price: $10,000.00 per month

Free Trial

Free Version

Standard: Mission Critical

$10,000.00

flat rate, per month

Plan includes:

10 Maker
3 Environment
90 Day Data Retention
Advanced Features (NLP
All Core Features
Community Support
Enterprise Data Sources
Etc)
ML
Native & Custom Data Sources

Enterprise

Pricing available upon request

Plan includes:

365 Day Data Retention
Advanced Features (NLP
All Core Features
Community Support
Enterprise Data Sources
Etc)
ML
Native & Custom Data Sources
OCR
Online Training

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Tonkean Features

Popular features found in Integration
API
Configurable Workflow
Dashboard
Data Connectors
Data Extraction
Data Import/Export
Data Management
Multiple Data Sources
Reporting/Analytics
Third-Party Integrations
Web Services
Workflow Management
More features of Tonkean
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Analysis
Alerts/Notifications
Approval Process Control
Attended Automation
Business Process Automation
Business Process Control
Calendar Management
Code-free Development
Collaboration Tools
Compliance Management
Compliance Tracking
Customizable Dashboard
Document Management
Email Management
ETL
Forms Management
Graphical Workflow Editor
Image Recognition
Integration into Third Party Applications
Metadata Management
Mobile Access
No-Code
Optical Character Recognition
Performance Metrics
Predictive Analytics
Process Builder
Process Change Tracking
Process Modeling & Designing
Reporting & Statistics
Task Management
Task Progress Tracking
Template Management
Templates
Unattended Automation
Workflow Configuration

Tonkean Integrations

Salesforce Marketing Cloud

SendGrid

Google Drive

Bitbucket

Freshdesk

Google Analytics 360

See all 41 integrations

Tonkean User Reviews

Overall Rating

4.4

Ratings Breakdown

43%

50%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.6

Functionality

4.2

Marcelo Alejandro R.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Loving the product

Excellent experience overall. From the product, we are working on optimizing our internal overations overall. Sales pipeline, Operations management, Delivery management. Each area with different needs, all being fullfilled by tonkean. Metrics are also a powerhouse for us, that allow us to track how we are doing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its amazing how we were able to integrate with our company processes and completely enhance the reviews and reminders. Meetings and action items are always on point and ready for us

Cons:

The product is still under development, so we are encountering minor bugs still. But the team is very responsive and quick to resolve them

Vendor Response

Thanks for the review Marcelo! We are very glad you find the product able to optimize your company's processes across different functions. We are constantly working on improving the product, and we absolutely strive to ensure our customers have the best support possible.

Replied April 2019

Cody S.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Powerful, complex, quite the learning curve

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrates with many data sources and allows users to display and calculate data in many ways. It has virtually unlimited combinations with regards to how you can display data. Your imagination will likely be your limiting factor before the platform. Support team is international, but responsive. Reported bugs are fixed quickly and the platform is constantly updated. Value of the service for the money is much better than similar services.

Cons:

High learning curve, not a lot of documentation for customers. Have to lean on the support team quite a bit to understand how to configure the service. Due to limited documentation attribute values that are available to the user are ambiguous. When pulling details from various services like TeamWork you are mostly experimenting with trial and error until you either give up and contact support or get lucky and find the right attribute value that exists in TW. It would be helpful if Tonkean can get better at displaying all available attributes for each field pulled in from a service. Having a dedicated and dynamic graph dashboard for each List would be nice instead of cramming it all at the very top.

Vendor Response

Thanks for the review Cody! It's good to hear that you found the platform powerful to use, and we appreciate your suggestions on how we can improve.

Replied April 2019

aaron y.

Verified reviewer

Computer Software

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed April 2019

Good concept

Decent - still trying to find a home for it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of use to on-board & good support.

Cons:

Missing feature sets, more importantly no defined workflows (e.g. solutions) to guide users. Clunky to tie together concepts

Vendor Response

Thanks for the review and suggestions Aaron! We now have built-in templates in our product, which may help with providing some guidance. https://www.tonkean.com/templates/ Hope that helps in finding a use case for you. We'd also love to connect if you need more guidance!

Replied April 2019

Matt S.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Tonkean - helpful software

Ratings Breakdown

Ease of use

Functionality

Pros:

My administrator setup slack integration, which automatically sends alerts based on the age/status of Freshdesk tickets. This has made managing the support role considerably simpler!

Cons:

It isn't clear if this is Tonkean specific or an issue with our setup, but it would be nice if it had more intelligence concerning what alerts get passed through.

Vendor Response

Thanks for the review Matt! Through our Workflow Builder what alerts get sent when is fully customizable. Feel free to connect if you'd like to see how to configure your setup.

Replied April 2019

Bhaskarray B.

Verified reviewer

Capital Markets

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Amazing Project Management Tool !!!!

It helped me to make my job much easier and faster.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of integrating it with Slack. Runs super fast on Windows and Mac both

Cons:

I would love to see it working on mobile phone just how it works on web browser

Vendor Response

Thanks for the review Bhaskarray! I'd recommend checking out mobile app both on iOS and Android and see if that provides a better experience for you on mobile!

Replied April 2019

Verified

Reviewer

Law Practice

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed March 2018

Easy to learn and perfect flexible Project Management solution for small teams

I realized how much time i waste following up on status of tasks when that could be easily more automated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and the UI are great. Mobile app and Slack integration are great. I found this much less software development centric than Jira and less Spread-sheety than Smartsheet.

Cons:

It could potentially be too simplistic for more complicated and involved projects. It's flexible enough for me that i don't think i would run into that.

Anthony F.

Verified reviewer

Legal Services

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed July 2019

Simplifies Case Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tonkean has greatly simplified the process of managing client caseloads for several of our partners. It provides them with regular updates as to the status of cases, and allows them to ping associates for updates through the app.

Cons:

As a non-admin user, I have very limited access on what I am able to do with the app, which can be frustrating when I am attempting to perform a simple task, such as assign a case to myself in Tonkean which has been previously assigned to be by a partner.

Trenton W.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Support is incredible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The massive number and variety of integrations is seriously impressive. It definitely increases the value of the platform and the many use cases it can accomodate. Also the support we receive is timely, and they will often bend over backwards to assist with problems we run into.

Cons:

Mobile app, lack of view variety, and limited notes ability on items.

Vendor Response

Thanks for the review and suggestions Trenton! Our team is happy to hear that you've been impressed with the support.

Replied April 2019

Verified

Reviewer

Information Technology and Services

2-10 employees

Used other for free trial

Review source

Reviewed April 2019

Great product for project management

I had a pleasant experience with using Tonkean. Aside from not having the specific charts/graphs, I loved how easy to use the software was and the daily reminders that I was able to set to help to keep me on track!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tonkean was great a great and continued to help our company stay orgainized. I loved the Tonkean bot that would sync directly with Slack. I would set up a daily reminder to pust updates into each of my projects and it would help to keep me on track during those days when I felt things were out of control. It was a simple system to learn and very clean. It allowed for transparency of projects and allowed other team members to see updates daily.

Cons:

When using tonkean, we were looking for a system that would allow us to create charts and graphs to use with our customers to show progress and burndown. With not having the ability to create the specific apps we were looking to have we were unable to use Tonkean as a "one stop shop".

Vendor Response

Thanks for the positive comments! We're glad you had a positive experience.

Replied April 2019

Verified

Reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2019

Digital personal assistant

Good. If I had extra budget and time to configure, I probably would have kept on. helpful for people who are absent minded, or for keeping tabs on big teams

Ratings Breakdown

Ease of use

Functionality

Pros:

So, the way this was configured in our organization, it was built to send the sales team reminders about certain stages of our opportunities and focus on updating them regularly. This helped us keep on track with our sales and made sure everything was up to date.

Cons:

The notifications became a bit tiresome.

Vendor Response

Thanks for the review!

Replied April 2019

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