Greetly 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Greetly

4.9

(79)

Pricing

Starting at $99.00 per month

About Greetly

Greetly is a cloud-based visitor management solution that helps users automate the data collection process for offices. It allows visitors to input the reason for their visit using a moble or desktop device, as well as photos, digital signatures for non-disclosure agreements (NDAs), waivers and other documents.

Greetly notifies the host employee via phone call, text message, email or Slack when a guest arrives at the facility. A cloud-based visitor log contains check-in and check-out information for visitors. The solution offers a mobile application for iOS and Android devices, and hardware such as tablets, badge printers and more can be integrated.

Greetly is available on a monthly subscription basis. Support is included via email, over the phone and through online chat.

Greetly Screenshots

Greetly Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Essential

$99.00

flat rate, per month

Plan includes:

Co-Pilot
Unlimited Hosts
Unlimited Visitor and Employee Check-Ins
Voice/Text/Email Notifications
Watchlist Security Notifications
Multilingual Check-in
Customize Available Workflows
Custom Fields & Visitor Data Capture

Pro

$159.00

flat rate, per month

Plan includes:

2-Way Texting Between Hosts and Visitors
Automated Emails Back to Visitors
Automated Text Messages Back to Visitors
Touchless Visitor & Employee Check-in
Voice Notifications in 26 Languages
Localize Voice and Text Notification
Customize Friendly Name for Email Notifications

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Greetly Features

Popular features found in Salon
Calendar Management
Client Database
Confirmations/Reminders
Electronic Payments
Email Marketing
Employee Management
Inventory Management
Mobile Access
Multi-Location
Online Booking
Point of Sale (POS)
Recurring Appointments
More features of Greetly
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Audit Management
Badge Management
Compliance Management
Contact Management
Customizable Branding
Customizable Forms
Customizable Reports
Data Import/Export
Digital Signature
Document Management
Email Management
Event Management
Facial Recognition
Historical Reporting
ID Scanning
Multi-Language
Pre-Registration
Real-Time Data
Registration Management
Reporting & Statistics
Safety Incident Management
Security Management
Self Check-In/Check-Out
Self Service Portal
Single Sign On
SMS Messaging
Third-Party Integrations
User Profiles
Visitor Management
Visitor Tracking
Watch List
Workflow Management

Greetly Integrations

Slack

Zapier

Google Workspace

Microsoft Teams

Rippling

Google Chat

See all 8 integrations

Greetly User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

13%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.9

Functionality

4.8

Jennifer Jackson J.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed February 2018

Greetly made our lives easier

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

very simple tool to use yet technically powerfully even easier for visitors to use. My employees and guests all rave about it

Cons:

I don't have any bad founds or suggestions for this app, I'd like to be able to suggest feauture request in the future.

Vendor Response

Thank you Jennifer for using Greetly and for taking the time to share this glowing review.

Replied February 2018

Peter J.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed March 2018

I could improve my relations with my clients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a doctor my time is critical, thanks to greetly I have control over my time. My patiens never been happier. I don't miss any appointments and my clients can schedule their sessions whenever they want.

Vendor Response

Greetings Peter, We are glad you took the time to tell people about your success with Greetly's digital reception app. We look forward to continuing to serve you and your patients.

Replied March 2018

Hugo L.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2019

Great product for a small business

Not disappointed at all by the product and it has helped us to move away from two part time receptionists which was no longer viable for our small business. It was psychologically difficult for the rest of the team to lose receptionists but the greetly product helped provide the system based safety net we needed to make this move.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set up and plenty of support along the way. It is also very cost effective as some other systems we shortlisted were overly complicated for our needs.

Cons:

Perhaps could do with increased functionality as long as it doesn't compromise simplicity and a more modern interface, such as the look and feel of Xero for example.

Vendor Response

Hugo, thank you for selecting Greetly and for leaving us this stellar review. We are proud to help Airpets operate more efficiently through easy-to-use and fast visitor registration software. Thanks again.

Replied November 2019

Katie B.

Verified reviewer

Executive Office

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2019

Greetly has Made my Days Easier!!

I take comfort in knowing that if I step away from my desk, visitors have a resource to use until I return.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that I can change the functionality of Greetly on my own. I change it frequently depending on what is going on in my office. It also looks very professional and is easy to use. I also manage 3 locations and I have the ability to remotely update each location with the click of a save button.

Cons:

No complaints here - Greetly have been great about tailoring the software to meet my needs.

Vendor Response

It is such a plesaure working with you Katie and serving Office Evolution. Given how much you have contributed to our business, a review was not necessary, but we are so thankful you took the took to share your opinion with the world. Thanks again for everything.

Replied January 2019

Charlie M.

Verified reviewer

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2018

Money well spent

I think the price is fair for what you get

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At the begging we had a mess in our office, after we found greetly on the web we desided to give it a try and it was worth it, he have improved our reception process in so many different ways

Vendor Response

Charlie, Thanks for taking a moment to review Greetly. We are so glad to hear we are exceeding your reception software needs.

Replied March 2018

Monica W.

Verified reviewer

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed March 2018

Saved us lot of money!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was afraid of getting this greetly app, but once I got it and started to work with it could see it was exactly what I was needing to improve my work. I usually recieve like 3 or 4 contributors per day and it was really hard for me to make an precise appointment for all of them. Greetly helpt me like a real recepcionist, making my schedule everyday and giving to my contributors the chance to organize their time too.

Vendor Response

Greetings Monica, A quick note of appreciation for taking a moment to review Greetly here on Capterra. We are ecstatic by your stellar review.

Replied March 2018

Alex Q.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2018

Greetly is an excellent receptionist tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There's plenty of space for buttons, there's a good amount of customization available, and it also is able to be integrated with Operate, if necessary.

Cons:

Other similar software allowed for custom pictures or icons for the button, which is sorely missed

Vendor Response

Greetings Alex, Thank you sincerely for taking the time to leave Greetly a review. And such kind words to boot. We love supporting Workability right here in Greetly's hometown of Denver.

Replied December 2018

Ferdinand D.

Verified reviewer

Mechanical or Industrial Engineering

Used other for free trial

Review source

Reviewed June 2018

Look no further than Greetly for Digital Receptionist solutions

We are always faced with constant pressure to deliver quality work, and so, we needed to improve our procedures when receiving visitors, or packages. I am very happy that Greetly resolved this issue for us and boosted our companies' overall productivity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hassle free and provides effective visitor logging and Digital Receptionist solutions. I love the fact that this is an all-inclusive system. You have everything you need in one place. To assist your visitors and clients is quick, easy and effortless.

Cons:

Can't think about anything which is not up to standards in it. Greetly works perfectly for us and exceeded our expectations.

Vendor Response

Thank you Ferdinand for being a loyal Greetly check-in app supporter and for your kind review here on Capterra. We are excited to support great small businesses such as yours.

Replied July 2018

Karla N.

Verified reviewer

Used weekly for less than 12 months

Review source

Reviewed March 2018

A simple solution for a huge problem

I could improve my team's work and mine. My clients are happy with this app too.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is really easy to use and intuitive. Me and my clients use it every time. I'm glad I find it becasue I could improve my work as a community manager.

Vendor Response

Karla, so glad Greetly has been the perfect visitor management application for you and your visitors. Thank you for the review.

Replied March 2018

Irfan K.

Verified reviewer

Internet

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed April 2018

Indeed a customizable excellent app.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was really anxious about getting this app, I was requiring to improve my work. My firm Pergament Home Centers manages our clients very easily. This App is serving to keep us touch with us and all our clients

Cons:

I am using this app and I didn't find anything rubbish in it. It is indeed easy to use and easy to access the app.

Vendor Response

Thanks Irfan for taking the time to leave a positive review of Greetly's visitor check in app. We look forward to continuing to serve you and your visitors.

Replied June 2018

Showing 1 - 10 of 79 Reviews

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