Phorest 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Phorest

4.8

(431)

Pricing

Pricing available upon request

About Phorest

Phorest is a salon management software solution designed for small and midsize businesses that features appointment bookings, point-of-sale, inventory management and reporting. The software offers cloud-based deployment and a salon-branded app for mobile phones and tablets.

Phorest features online booking which allows salon staff to manage bookings from the salon’s website and through Facebook. Once an appointment is booked, it gets updated in the system automatically to help reduce overbooking.

Phorest features "Client ReConnect" which allows users to send automated emails to customers based on their booking histories. The software also offers a point-of-sale module which helps users to record all their sales and orders in a single place and maintain a cash register. With the help of a stock control module, users receive notifications when inventory levels are low.

Phorest Screenshots

Phorest Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Starter

Pricing available upon request

Plan includes:

Scheduling & Online Bookings with Deposits
Automated email & SMS alerts and review requests
Reconnect SMS to keep clients coming back
Marketing Suite updated monthly with new templates & free imagery
Secure & smart client cards
Video consultations
Loyalty program
Staff rostering & management
Smart Point-of Sale system
Cardless checkout with stored cards

Grow

Pricing available upon request

Plan includes:

Pre-send custom or template Digital Consultation Forms
Reconnect SMS to keep clients coming back
TreatCard Client Loyalty Program
Increase recurring revenue with Memberships
Set up your very own Online Store & sell more retail product
Your staff can track their own performance metrics on PhorestGo
Get better SMS rates at 4 cent/message + 1,000 free SMS
Reserve with Google integration

Complete Advantage

Pricing available upon request

Plan includes:

Monitor your online presence, grow your online visibility & automatically gather invaluable client feedback & reviews using Phorest’s ‘Online Reputation Manager‘
Even better SMS package: 5,000 FREE sms / month
Set gamified challenges and goals for staff based on salon metrics and track progress on PhorestGo
Reserve with Google integration

Elite

Pricing available upon request

Plan includes:

Your Salon Branded Booking App
Phorest Chat 2 Way Messaging
27,500 FREE SMS (20,000 free SMS + 7,500 included with 2 Way SMS)
Reserve with Google integration
Meta Integrated Marketing

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Phorest Features

Popular features found in Salon
Calendar Management
Client Database
Confirmations/Reminders
Electronic Payments
Email Marketing
Employee Management
Inventory Management
Mobile Access
Multi-Location
Online Booking
Point of Sale (POS)
Recurring Appointments
More features of Phorest
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Barcode/Ticket Scanning
Before & After Pictures
Booking Management
Booth Rental Management
Client Management
Client Portal
Client Profiles
Commission Management
Credit Card Processing
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Electronic Forms
Email Reminders
Faculty/Staff Management
For Barbershops
For Medical Spas
For Salons and Spas
Gift Card Management
HIPAA Compliant
Inventory Tracking
Loyalty Program
Marketing Automation
Mobile Alerts
Online Store
Payment Processing
Payroll & Commissions
Payroll Management
Performance Metrics
Promotions Management
Real-Time Reporting
Receipt Management
Reminders
Reporting & Statistics
Reputation Management
Rescheduling
Sales Reports
SMS Marketing
SMS Messaging
SOAP notes
Social Media Integration
Stock Management
Third-Party Integrations
Transaction History
Treatment Packages
Wait List Management
Website Integration

Phorest Integrations

Instagram

Phorest User Reviews

Overall Rating

4.8

Ratings Breakdown

87%

Secondary Ratings

Ease of Use

4.7

Value for money

4.4

Customer support

4.8

Functionality

4.5

Sheridan C.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed August 2025

The best program we've used in 20 years.

A very positive and consistent experience. We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that benefit everyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has almost every feature we need and being able to actually utilize the features is simple. Their customer support is generally very prompt with a consistent resolution. I love being able to know and talk to real people. Love being a part of their beta programs to give feedback on what they're innovating, it feels like a partnership because they truly care about the user experience and make adjustments when needed.

Cons:

Going from salon biz where Aveda plus was integrated, we'd love to see integration in the future but it was certainly not a dealbreaker. It's held our desk staff accountable, and we see so many MORE enrollments without the integration. Can't imagine the success we'd have if we did have it though.

Reasons for choosing Phorest

Customer service experience, all the features, collaborative

Reasons for switching to Phorest

Cloud platform wasn't ready, constant glitches, constant servers down, pretty bad customer service timeliness & care taken

Vendor Response

Hi Sheridan, Thank you for your glowing review of Phorest. It means the world to us that owners like you are happy with Phorest and that it is helping you to grow your business and make your life easier. We pride ourselves on offering best in class support to our customers so it is great to hear that we are meeting those expectations to our customers. I hear your feedback on the Aveda Plus Integration, this is currently available in limited states but feel free to reach out to your dedicated Salon Success Manager and give that feedback, it will help them to keep you updated on when it may be available to you! Regards, Casey O'Halloran Marketing Executive

Replied September 2025

Brenda A.

Verified reviewer

Individual & Family Services

11-50 employees

Used daily for more than 2 years

Reviewed February 2026

Why Phorest rules!

The onboarding folks work very hard to make what can be an overwhelming process manageable as well as creating videos on how to do everything and anything so when issues arise, it is normally because someone didn't follow the easy to read or watch videos! The support I feel as an owner is second to none. I highly recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Phorest is a game changer as far as being software that I feel like PARTNERS with me to bring the best experience to and for our guests as well as our team members. The customer support is second to none and it is easy to find answers when I need them. Phorest is always upgrading features and listens to our feedback to help streamline their systems in a way that no other company I deal with does.

Cons:

Because you normally run so smoothly, when there are bugs or issues with the software I rarely consider that the problem is within Phorest and assume user error.

Reasons for choosing Phorest

[sensitive content hidden] - I met him at the booth at Intercoiffure and his straightforward delivery and the whole team in the booth were great. My friend [sensitive content hidden] had also recommended you and I trust her.

Reasons for switching to Phorest

They were going up on their pricing but not performance or features.

Monique T.

Verified reviewer

Writing and Editing

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Poor customer care

Previously 5

As of 2019 my experience is horrific. There is nothing I like about this software anymore. I would rather go back to salon iris. I just wish they were cloud base.

Ratings Breakdown

Ease of use

Value for money

Previously 5

Customer support

Previously 5

Functionality

Previously 5

Pros:

Client management Client connect Email marketing

Cons:

US customer support is awful! Absolutely terrible. When they were in Ireland it was amazing. I can’t wait to leave as I have tried to communicate with their teams for months but still nothing has gotten better. Software doesn’t have you tube tutorials to help problem solve many features are not easy to find or use. When a client is a no show and you collect the deposit it goes to your billing and not to your bank account. That’s just ridiculous.

Reasons for choosing Phorest

They had good reviews

Reasons for switching to Phorest

Because Phorest was compatible with apple products.

Adriana R.

Verified reviewer

Cosmetics

2-10 employees

Used daily for less than 2 years

Reviewed February 2026

Excellent salon- Spa Salon Software System

We are very happy with the switch weed from ClienTrak software. We were hesitant in changing our Salon Software System but we are now glad we made the move

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent appointment management system as well as POS security, their online booking system helps us a lot to save time and money. It keeps us organized with our payroll and Spa management.

Cons:

I couldn't mention anything at the moment, so far we are very happy for choosing Phorest as our main Salon system software

Reasons for choosing Phorest

They had all the features that we were looking for and the price per month was reasonable

Reasons for switching to Phorest

We were looking for a software that was more Medi Spa friendly that allowed us to create charting, recommendations and online consent forms and aftercare

Christina Q.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 2 years

Reviewed February 2026

Excellent Product

It's a good product, that makes my job a lot easier. I love the text reminder features as they are very helpful for ensuring my clients arrive when they're scheduled.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use, keeping track of clients history, notes, the chat feature in the desktop version, and the quick response from support if I need help with anything. I also like if I add products to my clients tab then exit out of it - it will remember the product.

Cons:

The price point could be more competitive comparably to other brands. When there are bugs in the system sometimes takes awhile to get it fixed. My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of numbers as I book appointments 6 months in advance so sometimes the dates get mixed up.

Reasons for switching to Phorest

Phorest had many more features I needed to run a successful company with staff.

DENNIS F.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Reviewed February 2026

Phorest, a top notch salon management system.

Phorest has saved us time with bookings, giving us any easy way to track our progress, and allowed us to increase revenues while holding down costs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the value of Phorest. Scheduling system is easy to use and provides a lot of flexibility. All the reports which are available make monitoring your business relatively simple.

Cons:

I like all the data collection of Phorest. I would like to be able to see it in graphic form without exporting it into another program

Reasons for switching to Phorest

Phorest had a much more detailed salon management system, where Wix was mostly online booking with a little bit of scheduling.

Andrea R.

Verified reviewer

Cosmetics

2-10 employees

Used daily for more than 2 years

Reviewed February 2026

Great overall salon software

Great! I like that it’s seamless and the reports are great. It’s very easy to use and customizable. Love!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the customer service and the fact that I can get in touch with someone and they get back to me right away if they don’t know something.

Cons:

The price is higher than all other platforms similar, I feel like if I have two locations we should be able to split sms msgs between both locations, I’m paying for them already and if I don’t use all in one location I should have ability to use at other location.

Reasons for switching to Phorest

Because I was told about the details of Phorest and another trusted user used it

Natasha P.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Reviewed February 2026

My honest review

I’m really happy I made the switch. It’s been a very smooth transition. I love that they do a yearly audit too. Really makes sure your utilizing all the benefits

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it’s really user friendly for clients and salon. They have amazing customer service! I love that there is an app I can use and so can my employees. That it’s the same fee every month and everything I need to use for the system is included. I like the weekly reports and all that too.

Cons:

That it won’t let a client book more then one kids haircut together. And I hardtime adjusting to the cost. I think it’s worth it but still seem like a decent amount. But I do love the features

Reasons for switching to Phorest

They wouldn’t accept my credit card and kept switching from costing to free.Plus every month the fees changed

Hayley A.

Verified reviewer

Cosmetics

11-50 employees

Used daily for less than 2 years

Reviewed February 2026

Best Salon software

Overall, it’s a great experience! We love working with our rep Anna and she always takes the time to walk us through all our new updates!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love all the functions and how many things the system provides for even just the intro package. There are so many functions that we still don’t even utilize, but it’s great knowing they are there!

Cons:

I wish there was a phone number that I could call and get someone immediately when I have a question about the system

Reasons for choosing Phorest

We liked the way forest was being developed at the time

Reasons for switching to Phorest

We needed more features than what Salon Iris was able to provide

Mindy M.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Reviewed February 2026