Phorest 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Phorest

4.8

(411)

Pricing

Pricing available upon request

About Phorest

Phorest is a salon management software solution designed for small and midsize businesses that features appointment bookings, point-of-sale, inventory management and reporting. The software offers cloud-based deployment and a salon-branded app for mobile phones and tablets.

Phorest features online booking which allows salon staff to manage bookings from the salon’s website and through Facebook. Once an appointment is booked, it gets updated in the system automatically to help reduce overbooking.

Phorest features "Client ReConnect" which allows users to send automated emails to customers based on their booking histories. The software also offers a point-of-sale module which helps users to record all their sales and orders in a single place and maintain a cash register. With the help of a stock control module, users receive notifications when inventory levels are low.

Phorest Screenshots

Phorest Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Starter

Pricing available upon request

Plan includes:

Scheduling & Online Bookings with Deposits
Automated email & SMS alerts and review requests
Reconnect SMS to keep clients coming back
Marketing Suite updated monthly with new templates & free imagery
Secure & smart client cards
Video consultations
Loyalty program
Staff rostering & management
Smart Point-of Sale system
Cardless checkout with stored cards

Grow

Pricing available upon request

Plan includes:

Pre-send custom or template Digital Consultation Forms
Reconnect SMS to keep clients coming back
TreatCard Client Loyalty Program
Increase recurring revenue with Memberships
Set up your very own Online Store & sell more retail product
Your staff can track their own performance metrics on PhorestGo
Get better SMS rates at 4 cent/message + 1,000 free SMS
Reserve with Google integration

Complete Advantage

Pricing available upon request

Plan includes:

Monitor your online presence, grow your online visibility & automatically gather invaluable client feedback & reviews using Phorest’s ‘Online Reputation Manager‘
Even better SMS package: 5,000 FREE sms / month
Set gamified challenges and goals for staff based on salon metrics and track progress on PhorestGo
Reserve with Google integration

Elite

Pricing available upon request

Plan includes:

Your Salon Branded Booking App
Phorest Chat 2 Way Messaging
27,500 FREE SMS (20,000 free SMS + 7,500 included with 2 Way SMS)
Reserve with Google integration
Meta Integrated Marketing

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Phorest Features

Popular features found in Salon
Calendar Management
Client Database
Confirmations/Reminders
Electronic Payments
Email Marketing
Employee Management
Inventory Management
Mobile Access
Multi-Location
Online Booking
Point of Sale (POS)
Recurring Appointments
More features of Phorest
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Barcode/Ticket Scanning
Before & After Pictures
Booking Management
Booth Rental Management
Client Management
Client Portal
Client Profiles
Commission Management
Credit Card Processing
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Electronic Forms
Email Reminders
Faculty/Staff Management
For Barbershops
For Medical Spas
For Salons and Spas
Gift Card Management
HIPAA Compliant
Inventory Tracking
Loyalty Program
Marketing Automation
Mobile Alerts
Online Store
Payment Processing
Payroll & Commissions
Payroll Management
Performance Metrics
Promotions Management
Real-Time Reporting
Receipt Management
Reminders
Reporting & Statistics
Sales Reports
SMS Marketing
SMS Messaging
Social Media Integration
Stock Management
Third-Party Integrations
Transaction History
Treatment Packages
Wait List Management
Website Integration

Phorest Integrations

Instagram

Phorest User Reviews

Overall Rating

4.8

Ratings Breakdown

87%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.8

Functionality

4.5

Dennis F.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Reviewed August 2025

Phorest Benefits our Salon

It has been a very good salon management system for our salons. Continued improvement with upgrades and enhancements have made the system easier to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All the features it has. The ease of the scheduling platform has made keeping appointments accurate a breeze. The phone app makes it simple for each staff to keep up with their book.

Cons:

Support to add POS system to existing account. Information has been requested on at least 2 occasions without a response.

Reasons for choosing Phorest

Cost and ease of use. Even though Meevo had more financial tools, it was cumbersome to use.

Verified

Reviewer

Retail

2-10 employees

Used daily for less than 2 years

Reviewed August 2025

Amazing platform!

My overall experience has been great! The customer service is great. If I ever have a problem and need troubleshooting help, it's always available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Phorest has all the tools you need to build a successful business. It's way more advanced than all other platforms I've used.

Cons:

I do wish Phorest was a bit more affordable for smaller businesses. I don't mind paying for a platform the is advanced but $300/month seems a bit steep for a solo aesthetician.

Reasons for choosing Phorest

There is more to offer and it's more suited towards spas.

Reasons for switching to Phorest

Vagaro makes it seem affordable however if you need more advanced settings, you are charged $25/ add on.

Vendor Response

Hi, Thank you for your glowing review of Phorest. It means the world to us that owners like you are happy with Phorest and that it is helping you to grow your business and make your life easier. Regards, Casey O'Halloran Marketing Executive

Replied September 2025

Monique T.

Verified reviewer

Writing and Editing

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Poor customer care

Previously 5

As of 2019 my experience is horrific. There is nothing I like about this software anymore. I would rather go back to salon iris. I just wish they were cloud base.

Ratings Breakdown

Ease of use

Value for money

Previously 5

Customer support

Previously 5

Functionality

Previously 5

Pros:

Client management Client connect Email marketing

Cons:

US customer support is awful! Absolutely terrible. When they were in Ireland it was amazing. I can’t wait to leave as I have tried to communicate with their teams for months but still nothing has gotten better. Software doesn’t have you tube tutorials to help problem solve many features are not easy to find or use. When a client is a no show and you collect the deposit it goes to your billing and not to your bank account. That’s just ridiculous.

Reasons for choosing Phorest

They had good reviews

Reasons for switching to Phorest

Because Phorest was compatible with apple products.

April Arreola A.

Verified reviewer

Consumer Services

51-200 employees

Used daily for more than 2 years

Reviewed August 2025

phorest review

Overall I would still highly recommend Phorest to other salon and spa's. They're always coming out with new ideas and features. So quick to respond and help out with questions and concerns we need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

user friendly, easy access on mobile devices, many useful reports to use. easy inventory counts and ordering process. Ad's manager is such a great set it and forget tool to use along with the marketing emails.

Cons:

there is no return inventory besides the returns report. the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to. some reports are a bit confusing, like the retention report. when you archive a guest, they still have the availability to book, but wont show on the appointment screen until you unarchive them.

Reasons for switching to Phorest

Millenium was outdated, and cloud database was not to our standards

Vendor Response

Hi April, Thank you for your valuable feedback. We pride ourselves on offering best in class support to our customers so it is great to hear that we are meeting those expectations to our customers. Regarding the retention report, we are always looking to feedback from salon leaders like yourself. If you reach out to your dedicated Salon Success Manager and give that feedback, it will help us prioritize building the new features that you and other owners need the most. Regards, Casey O'Halloran Marketing Executive

Replied September 2025

Syed S.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Reviewed August 2025

One of the best Spa management software.

I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment through a link , and some promotional features that I would defintely want part of it, hopefully it will be developed by their team in near future. Overall i am satisfied with customer services and ease of using phorest.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I been in spa business for more than 15 years, we are unique so have unique challenges, I moved to Phorest almost 7 years ago, i have used several management softwares, and tested many other platfrom before deciding on phorest. I will say phorest in features is one of the best software out there. I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management softwares, Phorest has done incredible job understanding need of spas and setting up everything in convenient way. Pricing wise its on much higher side, I hope Phorest will consider pricing structure making it much more affordable

Cons:

I am not happy with high pricing, I personally feel phorest can revise pricing making it more affordable.

Reasons for choosing Phorest

Features I wanted were in Phorest, i love how group bookings were possible in phorest, series was one of the other feature, most importantly was marketing features.

Reasons for switching to Phorest

I needed better appointment management software that also had option for memberships, series, and had marketing module to keep in touch with clients, track their history, formulas, consultation forms.

Vendor Response

Hi Syed, Thank you for your glowing review of Phorest and valuable feedback. We are delighted to hear that you are happy with Phorest and that our software is helping you to grow your business and streamline your operations. Regards, Casey O'Halloran Marketing Executive

Replied September 2025

Sheridan C.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed August 2025

The best program we've used in 20 years.

A very positive and consistent experience. We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that benefit everyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has almost every feature we need and being able to actually utilize the features is simple. Their customer support is generally very prompt with a consistent resolution. I love being able to know and talk to real people. Love being a part of their beta programs to give feedback on what they're innovating, it feels like a partnership because they truly care about the user experience and make adjustments when needed.

Cons:

Going from salon biz where Aveda plus was integrated, we'd love to see integration in the future but it was certainly not a dealbreaker. It's held our desk staff accountable, and we see so many MORE enrollments without the integration. Can't imagine the success we'd have if we did have it though.

Reasons for choosing Phorest

Customer service experience, all the features, collaborative

Reasons for switching to Phorest

Cloud platform wasn't ready, constant glitches, constant servers down, pretty bad customer service timeliness & care taken

Vendor Response

Hi Sheridan, Thank you for your glowing review of Phorest. It means the world to us that owners like you are happy with Phorest and that it is helping you to grow your business and make your life easier. We pride ourselves on offering best in class support to our customers so it is great to hear that we are meeting those expectations to our customers. I hear your feedback on the Aveda Plus Integration, this is currently available in limited states but feel free to reach out to your dedicated Salon Success Manager and give that feedback, it will help them to keep you updated on when it may be available to you! Regards, Casey O'Halloran Marketing Executive

Replied September 2025

Heather E.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Reviewed August 2025

Amazing personalize support

Overall, our service and support has been outstanding with Phorest. For someone who is not tech savvy having the ability to quickly jump on a call and navigate the site with a Phorest employee has been very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are a salon company with 5 locations and navigating Phorest can sometimes be overwhelming, the ability to receive personalize support in a timely manner is a game changer.

Cons:

When looking back at our old booking system, we did have the ability to see retail history with guests differently for our Service Providers.

Reasons for switching to Phorest

To better support multi-location, and move to a cloud based company.

Vendor Response

Hi Heather, Thank you for your valuable feedback. Thank you for your valuable feedback, We pride ourselves on offering best in class support and service to our customers so it is great to hear that we are meeting those expectations. Regarding the retail history, make sure to reach out to your dedicated Salon Success Manager to give some feedback on why the current view of retail history does not work as well for you :) Regards, Casey O'Halloran Marketing Executive

Replied September 2025

Marion H.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Reviewed August 2025

Eire Tech at it's best

Exemplary customer services and a willing to work with our needs and feedback. I have nothing but positive things to say about Phorest and their employees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their customer service and ongoing ability to adapt to the expanding needs in our medical spa has surpased my expectations of a company.

Cons:

Constant updates. It's a good thing, but there can be bugs. Constantly having to tell clients, I'm sorry, bear with me, we just updated can be taxing.

Reasons for choosing Phorest

The interface was better as well as Phorest was going to add Med Spa

Vendor Response

Hi Marion, Thank you for your valuable feedback! We pride ourselves on offering best in class support to our customers so it is great to hear that we are meeting those expectations to our customers :) Regards, Casey O'Halloran Marketing Executive

Replied September 2025

Gloriane G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Reviewed August 2025

Wonderful!

Overall, it has been great service by the Phorest team, you guys truly have great staff. Also, the online booking site is easy to use for clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support is always great and they are easy to reach. Client management and scheduling appointments are simple.

Cons:

It's is pricey. The ads service alone is $100 a month plus an additional payment for the ads itself is a bit of a stretch for us.

Reasons for choosing Phorest

Customer Service was the best compared to the other companies.

Vendor Response

Hi Gloriane, Thank you for your valuable feedback. We are delighted to hear that you are happy with Phorest and that our software is helping you to grow your business and streamline your operations. Regards, Casey O'Halloran Marketing Executive

Replied September 2025

Ken T.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Reviewed August 2025

A Good Review

Any partnership will have their ups and downs but Phorest is a company with a lot of integrity so we know we can trust our partnership with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of use and the constant pace of updates. It is usually easier for us to handle smaller improvements rather than one update that changes everything at once.

Cons:

The online store needs to be more user friendly, from both a consumer and salon perspective. An improvement to this would entice us to add it to our services.

Reasons for switching to Phorest

We felt like we wanted a more modern system that was more accessible online.

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