Phorest vs Fresha: Which is best for you?

The new app features a unique referral code for each guest to share with those they are referring, and the internal tracking is amazing!

Only complaint stylists have is for gap booking and how they have to book processing time which turns into a nightmare for receptionists

Scheduling notifications options are customizable, and good customer service.

Fresha has repeatedly charged me 20% marketplace fees for clients who never came through their platform. Despite providing screenshots and direct confirmations from my clients showing they found my business through Google searches or personal referrals, Fresha continued charging hundreds of pounds monthly in unauthorized fees. When presented with clear evidence from my clients, Fresha failed to acknowledge their error, investigate the issue, or process refunds.