Simple Salon 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Simple Salon

4.4

(146)

Pricing

Starting at $21.99 per month

About Simple Salon

Simple Salon is a cloud-based business management and marketing solution for small, midsize and large hair, health, beauty, fitness and tattoo businesses.

Primary features include Appointments, POS, SMS & Email Marketing, Online Booking Management, Salon Memberships, Gift Vouchers, Packages, Reporting, Stock Management and Loyalty Program.

The SMS messaging feature allows users to reduce no shows and manage appointments. The online booking feature allows users to take bookings and schedule them in the appointment book. The marketing feature sends out welcome notes, reminders and promotional offers to clients. The reporting feature provides a dashboard where users can view salon performance against key performance indicators. Simple Salon offers integration with Afterpay, Zip, Slick, Xero Accounting, Payleadr, Tyro, Campaign Monitor, MailChimp, Stripe, Pin Payments and POS99.

It is offered via subscription pricing. Android and iOS mobile applications are also offered. Support is offered via email and over the phone.

Simple Salon Screenshots

Simple Salon Pricing and Plans

Starting price: $21.99 per month

Free Trial

Free Version

Single

$21.99

flat rate, per month

Plan includes:

ADLA Data Access
Appointment Calendar
Benchmarking
Detailed Reports
Full API
Gift Vouchers
Manual Marketing
Online Booking
Operator Kpi's
Social Media Integration

Standard

$56.99

flat rate, per month

Plan includes:

Add-on Integration
ADLA Data Access
Appointment Calendar
Automatic Mails
Benchmarking
Client Forms
Detailed Reports
Full API
Gift Vouchers
Manage User Access

Unlimited

$113.99

flat rate, per month

Plan includes:

Add-on Integration
ADLA Data Access
Appointment Calendar
Automatic Mails
Benchmarking
Client Forms
Detailed Reports
Full API
Gift Vouchers
Manage User Access

Dome

$113.99

flat rate, per month

Plan includes:

Add-on Integration
ADLA Data Access
Appointment Calendar
Automatic Mails
Benchmarking
Centralised Scheduling
Centralised Staff Roster
Client Forms
Consistent Brand Identity
Detailed Reports

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Simple Salon Features

Popular features found in Salon
Calendar Management
Client Database
Confirmations/Reminders
Electronic Payments
Email Marketing
Employee Management
Inventory Management
Mobile Access
Multi-Location
Online Booking
Point of Sale (POS)
Recurring Appointments
More features of Simple Salon
Activity Dashboard
API
Appointment Scheduling
Client Management
Commission Management
Credit Card Processing
Customer Mobile App
Discount Management
Drag & Drop
For Salons and Spas
Loyalty Program
Payroll Management
Reporting & Statistics
SMS Marketing
Third-Party Integrations
Transaction History

Simple Salon Integrations

Mailchimp

Campaign Monitor by Marigold

Xero

Stripe

Simple Salon User Reviews

Overall Rating

4.4

Ratings Breakdown

62%

23%

12%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.1

Functionality

4.1

amanda d.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2019

Impressed

Its amazing, super easy to use and super handy to have all of my records easily accessible for my account to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy this software is to use. I am not tech savvy but I have 100% used this software with ease. the customer support is really easy and always available

Cons:

I cant really think of anything I don't like.

Reasons for switching to Simple Salon

Shortcuts is hopeless! Was constantly crashing on me and the customer support i received was always awful. Entitled tech people who didn't care about their customers.

Sara L.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Easy enough to use

we use it on a very basic level, it has so much more potential than what we utilise it for

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it was easily customisable when first staring out with the software.

Cons:

Some commands are difficult with a lot of steps to set up appointments. some of our development needs are not supported.

Reasons for choosing Simple Salon

Easier to use for an older non computer generation

Nicola P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed October 2019

n/a

Previously 5

Great that it's cloud based. Always loving the updates. Love the online booking software

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Previously 5

Functionality

Pros:

That it is cloud based. Easy to use. Multiple users. Good price point.

Cons:

That it isn't mobile phone friendly. Sometimes confirmation SMS don't get sent out to clients so I have to constantly double check.

Reasons for switching to Simple Salon

Price and not cloud based.

Brodie B.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed October 2019

Great salon software

It’s easy to see the day to day running and keep track of earnings making eofy easy!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s very easy to use and has everything I need plus more!

Cons:

Not many complaints. I wish the sms reminders were free, like some other salon softwares

Reasons for choosing Simple Salon

I have considered changing as it’s free but have decided to stick to what I know

Louise V.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2019

Simple gets the job done!

I have never had a problem in the whole 6 years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very user friendly and has everything you need to run your business by the click of a button! Love it!

Cons:

That it was extra for online booking option, happy it changed.

Reasons for choosing Simple Salon

The simplicity and that it is with Xero

Reasons for switching to Simple Salon

Hair ware was not in the cloud- it was a contract and it was very pricey!

Kylie R.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Simple

I like the software as it’s easy to use and has most things but the service is very poor and some functions could be improved. I except this as the price point is excellent for what I get - I don’t need too many bells and whistles but when I need support it’s not there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Has most needs - appointments, reporting, sms and email reminders and marketing, ordering, not expensive (I’m a small salon)

Cons:

Support- even if I request support I don’t receive any feedback it’s extremely bad to the point I’ve considered changing systems - but changing is hard as I can’t download all the information easily - the exported excel files are in different order. If I had better support I’d be happy. Can’t add sustainable salon - no response on how to do this Many reports are locked at 1 months - it would be great if this wasn’t locked Dashboard- not live like Kitoomba - I don’t really know how I’m doing

Reasons for choosing Simple Salon

I must admit I was price driven being a small salon of 2 plus 1 part time person, but I did want some key features - marketing, ordering etc...simple salon had everything. Having said that most companies offer the same things now and appear at times more expensive but offer other things that make the cost the same (mini websites, sms included - eg timely) - but I do like that the cost is very clear with simplesalon

Vendor Response

Hi Kylie. Thanks so much for taking the time to leave a thorough review. We take your experience and comments very seriously and, while we are very happy you give four or five stars to most of the review criteria, we are especially interested in your experience with support and functionality. So much so that in the last month we have employed a new team member to focus on these very issues and are quietly confident you will see a huge improvement. While we love it when current customers recommend SS to others our main focus is on you, as a current customer, being more than satisfied. Thanks again for your very helpful feedback.

Replied October 2019

Shrabean S.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Web-based software showing its age and overpriced for what it is

I would tell anyone who is looking for a new salon software and thinking of Simple Salon as an option... don't. The price is better than some but there are better options out there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is web based so can access from anywhere. Relatively simple to use, even stylists with very little computer experience can navigate their way around the common functionality. Has Xero integration for end of day.

Cons:

Software is old. It's using old web technology. Clunky to use, not mobile friendly, not user friendly - especially in the setups. Editing and saving things takes you to different screens on save so you have to keep going back. There is a basic mobile app, which might as well not exist. Software went down 4 times (for more than a few hours at a time in full working day) in a space of 3 months. A basic apology via their Facebook page and an email. Nothing else. 6 months later they increase the monthly fee by nearly 15%. Reports are ok, but never detailed enough. Data in the report changes (rebooking) and date limits on reports. They have Support for the software. But if you want good support, well I wouldn't count on it. There is no phone support, only email. Only received one call from the Support team, when we were leaving Simple Salon. Prior to that, had an urgent issue and also requested a manager to call me, they didn't want to know about it.

Reasons for choosing Simple Salon

We didn't. We chose another software after Simple Salon.

Colleen W.

Verified reviewer

Cosmetics

Self-Employed

Used daily for more than 2 years

Reviewed July 2023

Thank you Simple Salon!!

I found over the 10 plus years that I was with Simple Salon they were easy to deal with, inexpensive and made the running of my salon streamlined.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use, the appointment reminders were invaluable, the bookkeeping feature was easy to execute and understand, the stock record keeping was great.

Cons:

Sometimes i was frustrated that there was not a help desk phone call to talk me though any issues. But that is only because I am of that era that prefers telephone calls to emails.

Reasons for choosing Simple Salon

Better price point for my circumstances, easy to use on an ipad

Reasons for switching to Simple Salon

I went from owning a salon with 6 staff to working on my own. Although I really loved Shortcuts, I couldn't justify the cost of it as a sole operator.

Erika B.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Simple Salon software for Hairdressing salons

I am really happy with this product and at times have been tempted to look at what else is out there.I have not found anything that is as easy to operate for my staff and gives me everything that I need. I also like the fact that Simple salon is always bringing out new features so I feel I am not being left behind.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is easy to use.You can access it anywhere and the online booking function is a must.The reports are easy to read and are invaluable to my staff for their KPIs. No updates to purchase and no contracts. It ticks all my boxes.

Cons:

That it sometimes goes down.Unfortunately this is a universal problem not just Simple salon.I really have not experienced any down side.The help desk is awesome and the video tutorials are always their if you need them.

Reasons for choosing Simple Salon

Simple salon was one of the first on line systems available and this excited me greatly to be able to access my appointment book anywhere.I have used the software for over 7 years and am a very satisfied customer.Thank you Simple Salon for a great product you get 5 stars from me.

Reasons for switching to Simple Salon

I was looking for more features that they couldn't offer.Also the price is great.No contracts.

Verified

Reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

My frustrations

I inherited the system am currently looking at alternatives

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It provides scheduling, stock control and accounting feeds to xerp

Cons:

Clunky, not intuitive, online booking portal is appalling, our clients complain it’s virtually impossible to use

Vendor Response

Thank you for taking the time to share your experience with SS. Happy to see the features that did seem to work for you (scheduling, stock control and accounting feeds); to your point about the online booking portal, we are in development for updates addressing your concerns. If you ever feel like giving SS another go please remember the FREE 30-day trial we offer.

Replied October 2019

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