Bookwhen 2026: Benefits, Features & Pricing

Wondering if Bookwhen is right for your organization?

Our Scheduling Software selection experts can help you in 15 minutes or less.

On this page

Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Bookwhen

4.9

(179)

Pricing

Starting at $15.00 per month

About Bookwhen

Bookwhen is a cloud-based scheduling application suitable for small to midsize businesses. It offers online scheduling and booking features, waitlist features and integrations with payment portals. It is designed to work on desktop and mobile devices.

Along with standard online booking features, Bookwhen allows users to select and pay for multiple bookings at once. Users can set the amount of time potential customers have to claim a booking once it becomes available and restrict when open bookings appear to customers.

Users can attach documents to events, configure various field types such as drop-down menus and validation fields, and automatic reminders are sent to attendees. Payment can be required upon confirming a booking or at a later date, and services such as PayPal, Stripe and WorldPay are supported.

Monthly and annual subscriptions are available. In-app chat and email support are offered.

Bookwhen Screenshots

Bookwhen Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Free

$0.00

flat rate

Plan includes:

1 Booking Page
1 Team Member
50 Spaces Booked / Month
Free Events Only
Website Integration (Iframe or API)

Lite

$15.00

flat rate, per month

Plan includes:

1 Booking Page
2 Team Members
300 Spaces Booked / Month
Online Events
Online Support
Payments & Discounts
Ticket Transfers
Unlimited Locations & Classes
Website Integration (Iframe or API)
Zoom Integration

Standard

$29.00

flat rate, per month

Plan includes:

3 Booking Pages
5 Team Members
800 Spaces Booked / Month
Attendance Tracking
Class Passes
Online Events
Online Support
Payments & Discounts
Reminder Emails
Ticket Transfers

Plus

Pricing available upon request

Plan includes:

10 Team Members
1800 Spaces Booked / Month
6 Booking Pages
Attendance Tracking
Class Passes
Online and Phone Support
Online Events
Payments & Discounts
Reminder Emails
Ticket Transfers

Enterprise

Pricing available upon request

Plan includes:

Bespoke Plans
Class Search Portals
Franchisor System
Re-Seller Accounts

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Bookwhen Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of Bookwhen
Access Controls/Permissions
Activities Booking
Activity Dashboard
API
Attendance Management
Attendance Tracking
Attendee Management
Attendee Tracking
Availability Management
Booking Management
Calendar/Reminder System
Class Registration
Class Scheduling
Confirmations/Reminders
Contact Management
Customer Data Management
Customer Support
Customizable Fields
Customizable Forms
Discount Management
Email Management
Email Reminders
Event Calendar
Event Management
Event Registration
Event Scheduling
Event Ticketing
Forms Management
Group Registration
Group Reservations
Multi-Language
Multi-Location
Online Booking
Online Registration
Online Ticketing
Payment Processing
Point of Sale (POS)
Promotions Management
Rate Management
Registration Management
Reporting/Analytics
Scheduling
Self Check-In/Check-Out
Third Party Booking
Third-Party Integrations
Ticketing
Ticket Reservations
Website Integration
Website Management

Bookwhen Integrations

Worldpay for Enterprise

Google Analytics 360

Stripe

PayPal

Bookwhen User Reviews

Overall Rating

4.9

Ratings Breakdown

86%

13%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.6

Peter F.

Verified reviewer

Leisure, Travel & Tourism

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2024

A Comprehensive Booking System

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good choice of Plans with reasonable costs. Easy to add , delete and amend booking pages Online help is very good

Cons:

I have not found anything i don't like about bookwhen

Reasons for switching to Bookwhen

It got too expensive and was not as easy to use

David S.

Verified reviewer

Performing Arts

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2019

Bookwhen - Simply Amazing

Parents can book their children on to our holiday clubs and summer schools. We've never had a complaint. It's very easy to use and makes life so easy for me as a business leader.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Bookwhen was so easy to implement into my website. We've had about 500 bookings via bookwhen over the last year and never had a problem. It has truly transformed my business.

Cons:

There is nothing that I don't like about this product.

Reasons for choosing Bookwhen

Bookwhen is straightforward, affordable and doesn't require any training. I can't recommend it enough. It's transformed my business.

Vendor Response

Thank you very much David, your review is incredibly valuable and brought a big smile to the team! Thank you for choosing Bookwhen! - Jenny

Replied September 2019

Lee M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed May 2022

A bit fiddly for the user

Once you know what you're doing, it's a great product - but it definitely needs some work on the user interface to add calendar links and to be able to cancel booking easily.

Ratings Breakdown

Ease of use

Functionality

Pros:

Integrated seamlessly into a Squarespace website I built. Looks very slick and scrolls with the page.

Cons:

As. user it has 2 main flaws. 1. bookings for online events, when you add the event to your calendar, there's no link. You need to go to your email to link to the event online. 2. when you cancel an event it can be a bit of a maze to actually find your booking and cancel it. It's not at all obvious. I know my client has had lots of complaints about people not being able to cancel her classes.

Sarah T.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2021

Great booking software

Very positive experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scheduling is easy, booking is straightforward for customers. Technical support is very good.

Cons:

Suits my business requirements perfectly.

Reasons for choosing Bookwhen

Good demo. UK based company. Easy to use and good price.

Reasons for switching to Bookwhen

Lots of problems with the software and very poor customer support.

Marina M.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 2 years

Review source

Reviewed July 2022

Love Bookwhen

Booking system - brilliant Customer Service - exceptional!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's simple but effective to use and saves me a whole heap of time with client bookings!

Cons:

I'd like to see an option to have client notes on there, eg stiff low back etc

Reasons for choosing Bookwhen

Better value for money and less hassle setting up!

Claire B.

Verified reviewer

Arts and Crafts

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2021

Great functionality

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how they have thought of everything I might need, and even included things that I didn't realise that I needed - like the waiting list with a time limit. I tried another booking site and it didn't have anything close to the functionality of Bookwhen. I soon learnt my way around and found it very easy to use and really could not be running my business without it now. It has taken away so much of my stress.

Cons:

I haven't found anything yet that I don't like.

Reasons for switching to Bookwhen

Calendly did not have the functionality I needed and even though lots of people were requesting they add new functionality, they simply weren't bothering.

Claire W.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 6 months

Review source

Reviewed May 2021

EXCELLENT

The support I get from the customer services is second to none. I cannot fault them . They are here to help and support. I wish I had set up this online booking system sooner to assist me in my small business. It frees up time so I can get on lesson planning.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It ease for me to set up and for my clients to use. I have had all positive feedback from using this system

Cons:

I have nothing negative to say about this software

Reasons for choosing Bookwhen

it look aesthetically pleasing on the eye for my customers and better value for money

James L.

Verified reviewer

Telecommunications

Used daily for less than 2 years

Review source

Reviewed May 2018

Best point of sale for educational programs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, user interface, fees, notifications, registration forms, discounting, customer service, payment interface

Cons:

Filtering events. It is difficult to create a link to filter to only a specific category of events. A lot of learnings on URLs needed.

Vendor Response

Thanks for taking the time to provide your feedback, James! We agree that a proper interface for filtering on events would be a good addition. However, we think the ability to use Markdown to create very customisable options/layouts for filtering is a good substitute in the meantime. We appreciate some of this can feel a bit advanced, so if our help articles aren't enough then we're always here to help you with the code! Thanks very much for using the system :) Cheers, Bookwhen

Replied September 2018

Bradley M.

Verified reviewer

Sports

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Helped for a good period of time

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple and works well on a laptop and mobile devices.

Cons:

Was promised a lot, most membership options however after waiting and being assured it was "one the way" never happened despite promises. Had to move elsewhere.

Vendor Response

Hi Bradley! Thank you for taking the time to review Bookwhen, we really appreciate your feedback and are always looking at where we can improve, with memberships being one of those areas! Memberships are a big priority for Bookwhen in 2019 and we're committed to delivering them then. Jenny

Replied December 2018

Angela C.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed May 2018

Super easy to set up and use and my students find it easy too.

Reduced administration time, fewer cancellations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software was really easy to set up and start using. The online help was superb and really quick. Since using the software I have saved a lot of time on administration, feel more organised and my students also like it and find it easy to use.

Cons:

I have been using the software for almost a year and cannot think of any cons apart from I had some trouble finding my fees charged by Stripe, but that was nothing to do with Bookwhen.

Vendor Response

Wow, this review made our day!! Thanks for the love, smiles all round at the office :) Glad to hear we've saved you lots of admin time. Thanks for using the system. If you ever have any questions about Stripe then I'd recommend getting in touch with their support. They're very helpful and responsive! Namaste, Bookwhen.

Replied September 2018

Showing 1 - 10 of 179 Reviews

See All Reviews