GlossGenius vs Fresha: Which is best for you?

I love that I can set goals, keep up with product and inventory, easily change things, communicate with clients, and the analytics and reports are life savers

I pay for the Gold service and have really enjoyed the mass text and email option - but don't like that you have to pay for more than 500 texts per month as they transferred all my clients from over ten years and it's a very long process to try and pick out the regulars or pay a big chunk to just send all.

Scheduling notifications options are customizable, and good customer service.

Fresha has repeatedly charged me 20% marketplace fees for clients who never came through their platform. Despite providing screenshots and direct confirmations from my clients showing they found my business through Google searches or personal referrals, Fresha continued charging hundreds of pounds monthly in unauthorized fees. When presented with clear evidence from my clients, Fresha failed to acknowledge their error, investigate the issue, or process refunds.