GymMaster 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GymMaster

4.7

(165)

Pricing

Starting at $89.00 per month

About GymMaster

GymMaster is a cloud-based gym and health club member management system designed for gyms, fitness studios and clubs of all sizes. Key features include membership management, administrative task management, automated marketing, retention, scheduling and billing.

Other features include gym access controls, point of sale, online bookings and automated marketing. The access control feature allows users to access the gym, studio and health clubs 24/7 using their access keys, manage time restrictions on memberships and maintain a visit log. It also helps in identifying member usage patterns and staffing of gym employees. Users can communicate with members via automated SMS, email and push notifications

GymMaster is offered in a subscription pricing option. It is compatible with Windows, Mac and Linux and can be accessed via a mobile web-browser. Support is offered via email and over the phone. Other help options include videos, manuals and remote support via TeamViewer.

GymMaster Screenshots

GymMaster Pricing and Plans

Starting price: $89.00 per month

Free Trial

Free Version

Foundation (Software + Access Control)

$89.00

flat rate, per month

Plan includes:

24/7 Door Access
Advanced Member Retention Tools
Automated Billing
Automated Email
Automated Tasks and Events
Classes and Club Resources
Comprehensive
Custom Development
Flexible Reporting
Franchise Reporting

Advanced (Software + Access control)

$129.00

flat rate, per month

Plan includes:

24/7 Door Access
Advanced Member Retention Tools
Automated Billing
Automated Email
Automated Tasks and Events
Classes and Club Resources
Comprehensive
Custom Development
Flexible Reporting
Franchise Reporting

Professional (Software + Access control)

$189.00

flat rate, per month

Plan includes:

24/7 Door Access
Advanced Member Retention Tools
Automated Billing
Automated Email
Automated Tasks and Events
Classes and Club Resources
Comprehensive
Custom Development
Direct Bank Batch Processing
Flexible Reporting

Enterprise (Software + Access control)

Pricing available upon request

Plan includes:

24/7 Door Access
Advanced Member Retention Tools
Automated Billing
Automated Email
Automated Tasks and Events
Classes and Club Resources
Comprehensive
Custom Development
Dedicated Hosting Options
Flexible Reporting

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GymMaster Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of GymMaster
Access Controls/Permissions
Accounting
Activities Booking
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Attendance Management
Attendance Tracking
Authentication
Automated Scheduling
Availability Management
Badge Management
Barcode/Ticket Scanning
Belt Ranking Classification
Billing & Invoicing
Booking Management
Booking Notes
Booth Rental Management
Calendar Management
Calendar Sync
Campaign Analytics
Campaign Management
Capacity Management
Certification Tracking
Channel Management
Class Management
Class Registration
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Collaboration Tools
Commenting/Notes
Commission Management
Committee Management
Community Management
Confirmations/Reminders
Contact Database
Contact Management
Content Management
Contract/License Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer Engagement
Customer History
Customer Mobile App
Customer Segmentation
Customer Support
Customer Surveys
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Discount Management
Document Management
Document Storage
Drag & Drop
Dynamic Pricing
eCommerce Management
Electronic Forms
Electronic Payments
Email Campaign Management
Email Management
Email Reminders
Email Templates
Employee Directory
Employee Management
Employee Scheduling
Enrollments/Onboarding
Event Calendar
Event Scheduling
Exercise Library
Facility Scheduling
Financial Reporting
Fitness Assessments
Fitness Performance Tracking
Fitness Plan
For Dance Studios
For Gyms
For Martial Arts
For Salons and Spas
For Yoga/Pilates Studios
Fundraising Management
Gamification
Goal Setting/Tracking
Group Reservations
Group Scheduling
Hybrid Trainer
ID Scanning
In-person Trainer
Instructor Management
Inventory Management
Inventory Tracking
Invoice Management
Labor Cost Reporting
Lead Generation
Lead Management
Loyalty Program
Marketing Automation
Member Accounts
Member Communication
Member Communities
Member Database
Member Management
Membership Management
Member Types
Messaging
Mobile Access
Mobile Alerts
Mobile App
Mobile Booking
Multi-Language
Multi-Location
Multiple User Accounts
Newsletter Management
Online Booking
Online Payments
Online Registration
Online Store
Online Time Clock
Online Trainer
Parent Portal
Payroll Management
PCI Compliance
Personalization
Point of Sale (POS)
Pre-Registration
Price/Margin Management
Push Notifications
Rate Management
Ratings/Reviews
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recurring Appointments
Recurring/Subscription Billing
Reminders
Reporting/Analytics
Reporting & Statistics
Reputation Management
Reservations Management
Resource Scheduling
Rewards Program
Room Booking
Sales Reports
Scheduling
Search/Filter
Secure Login
Self Check-In/Check-Out
Self Service Portal
Shift Swapping
Skills Tracking
SMS Marketing
SMS Messaging
Social Media Integration
Staff Management
Staff Scheduling
Student Management
Summary Reports
Task Management
Task Scheduling
Team Management
Template Management
Third-Party Integrations
Time Clock
Timesheet Management
Transaction History
User Management
User Profiles
Vacation/Leave Tracking
Virtual Classroom
Visitor Management
Visitor Tracking
Wait List Management
Waitlist Status Tracking
Waiver Management
Website Integration

GymMaster Integrations

Google Calendar

Mailchimp

PayPal Enterprise Payments

Zapier

Paysafe

WordPress

See all 12 integrations

GymMaster User Reviews

Overall Rating

4.7

Ratings Breakdown

78%

15%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.6

Mitchell F.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Flexible & Robust Member Management Software

We have worked with GymMaster for close to 6 years. Their ability to make their system meet our needs has been fantastic. We have individual memberships but aggregated billing on a monthly basis for linked members; events which allow us to send links to members to register; sign waivers, fill out questionnaires; and enter credit card information and more. While a learning process with some bumps along the way, GymMaster support was always there to help us make it work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Help and support in solving problems and modifying software to meet our particular needs.

Cons:

Product name; cannot use an iPhone or iPad to connect a swiper for cc; POS does not allow for bill of material (cocktails with multiple ingredients) or multiple products pulling from same inventory (12 ounce or 16 ounce pours from a keg).

Theresa I.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

This was the best upgrade we have ever made for our business!

We are only two weeks into working with GymMaster and only 3 days of launching and we couldn't be more impressed with every function this system has to offer! We highly recommend this gym and fitness management software to everyone!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to learn & use – intuitive interface that doesn’t take long to figure out. All-in-one solution – membership, billing, bookings, and access control in one place. Customizable memberships – flexible options for different member types. Access control integration – smooth connection with doors, gates, and entry systems. Online member portal – convenient for sign-ups, payments, and class bookings. Automated reminders – saves time chasing payments or missed bookings. Reporting & insights – helpful data on attendance, revenue, and member trends. Great support team – responsive when you need help. Mobile-friendly – works well for staff and members on phones. Saves time – reduces manual admin tasks so you can focus on members The most effective and secure all in one system that money can buy!

Cons:

I can honestly say i have nothing negative to say about GymMaster! Even when you run into a problem, contacting support is extremely fast and problem is resolved within minutes

Reasons for switching to GymMaster

We hated everything about this company - It was not easy to use - To many Intergrations - extremely challenging club management - hard to track members and update the system. We basically had to manually do everything Everday - hard reporting, membership updating, chasing decline cc and renewing memberships effectively

Amanda S.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed January 2025

Worst Point Of Sale System on earth

Terrible. The point of sale app is very difficult to use and I’ve had nothing but problems and looking stupid in front of people with menus that make no sense, screens, clicks, and absolutely useless payment selections. A client can’t even pay with a card. Can you please just make it easy to add other cards for a one time use for point of sale?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can’t think of anything I like in particular.

Cons:

How difficult can it be to simply charge a customer for a sale? I have 6 *useless* options to charge a client such as cash, voucher, and check, and none of the 6 options to charge a client includes charging their debit or credit card. ??? This is beyond frustrating and baffling, can I please just simply charge a client without 10 screens and clicks and menus please good god.

Reasons for switching to GymMaster

Gym I work at made the change, wish they hadn’t.

Shannon I.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

Great customer service and support!

Amazing team of support staff for training, and to answer questions and help teach us how to use the platform! Glad we made the move to this system!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So far, GymMaster has been a great tool for managing our gym, but what really stands out is their customer support. Every time I’ve reached out (which as been a lot, since I truly want to understand all that the software can do for us) there have been no long hold times and the team has always been kind, patient, and genuinely helpful. They really listen when I explain what I’m trying to do or understand — and instead of just reading from a script or giving me generic FAQ answers, they actually look into my specific situation and find real solutions. It’s clear they care about helping their customers succeed and be able to use the software to it's fullest, and that makes a huge difference. Highly recommend GymMaster for both the software and the incredible support team behind it!

Cons:

The data transfer took a bit longer than we expected, but we had a lot of members in the system to transfer.

Reasons for choosing GymMaster

Like the built in door integration system and the price structure.

Reasons for switching to GymMaster

Wanted to find a platform with a smoother membership sign up process and built in door access system

Nadine N.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Gym Master is amazing!

Love it - would recommend to anyone - any issues are always solved and love that I can call up any time and get immediate support from a human!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team is amazing - updates are regularly done Easy to use and personalise Reasonable and worth it

Cons:

Can't duplicate contracts - so having to manually do this for a lot of differnt contracts. Client facing app is not as modern as other platforms - but it works, so thats ok

Reasons for choosing GymMaster

Better priced, more functionality, easier to use

Egil B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Norway almost perfect

Overall the experience is Good - our contact [sensitive content hidden] is very good to have, and the support is good. I think we could benefit from getting to talk to other scandinavian gyms that are using it so that we could learn from eachother.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

overview, intuitive, uptime/working, possibilities are good Also the peolpe at the help-email is good

Cons:

Payment fees are too high, and lack of scandinavian payment integration as Nets, Vipps, Mobile pay etc.

Reasons for choosing GymMaster

because GM is not American - Kiwis are easier to work with :)

KIMBERLY P.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 12 months

Review source

Reviewed October 2025

Must have for any gym

Costumer service is amazing, easy to use program, the member management is exactly what I was looking for.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GymMaster has been one of the best business decisions that I have made. The transitions to this system was as easy as it could have been and the team is extremely helpful.

Cons:

I would love for them to implement a payment processor to update expired cards automatically and allow me to email my members. Other than that, I have no complaints.

Reasons for switching to GymMaster

Mindbody has terrible costumer service and high prices.

Ryan D.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

We love GymMaster!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very customizable and works well. The support team is very quick to respond to any issues or questions. There are constant updates and improvements.

Cons:

It can be tricky to set up due to how many options there are, but that's also what makes it so valuable long-term.

Reasons for switching to GymMaster

We needed features that MindBody didn't have, and MindBody is focused on owning your members and marketing to them.

Jodi T.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

USE THIS COMPANY!!!!

I love you guys! I love [sensitive content hidden]! Don't let that one go!!! She made my worries go away! I don't have one bad thing to say about GM. There have been 3 companies since I have been here try to make me change and NO WAY! I love the system and I love the people. Not going anywhere!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] was great! She made all my worries go away and fast. I am so grateful she answered the phone! I just started at our gym 5 months ago and I have been so spoiled by GM. They customer service has been the best I have experience and I worked in customer service for over 22 years. I love you all. You are very lucky to have the people you have. They are on top of it!!

Cons:

No cons! but I was on hold for 25 minutes before I spoke to her. I found out she was the only one working during that time. I felt bad. So maybe more employees on at the hour? But I was happy!!! I just worry other may not be as understanding?

troy b.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

excellent software and support

very good for the most part

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love Gymmaster - super easy to use - super awesome reports - great help line you can actually talk to a person that knows how the program works. Its been great for us and is always getting better - we have been with them since 2012.

Cons:

some of the new support crew not as good as the originals- be good to get annual check in with a real expert to look over how we are using gymmaster and show us new updates / capabilities that we could use better

Reasons for choosing GymMaster

better for a full service gym

Reasons for switching to GymMaster

poor customer service

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