ShipHero 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ShipHero

4.3

(86)

Pricing

Pricing available upon request

About ShipHero

ShipHero is a warehouse management system designed to streamline operations for direct-to-consumer brands and third-party logistics providers. It offers features to help businesses efficiently manage their warehousing and shipping processes.

The system integrates with various eCommerce platforms such as Shopify, Amazon and BigCommerce, allowing for easy order and inventory management. ShipHero provides mobile picking and packing capabilities, including barcode scanning and optimized pick routes to improve efficiency. Additionally, it offers real-time carrier rate shopping to help users find cost-effective shipping options.

The system includes reporting and analytics tools with dashboards for labor costs and picker performance, providing insights to help businesses optimize their operations. Additionally, ShipHero offers a client portal for managing work orders, receiving, and putaway, serving as a comprehensive solution for warehousing and fulfillment needs.

ShipHero Screenshots

ShipHero Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

ShipHero WMS for Brands

Pricing available upon request

Plan includes:

Automation Rules
Barcoding Order Upload
Rate Shopper
Lot & Expiration
Warehouse Routing
Setup and Training
24/7/365 Support

ShipHero WMS for 3PLs

Pricing available upon request

Plan includes:

All Standard Features
Sandbox Account
Contract Options
3PL Billing
Marketplace Listing
Customer Portal

ShipHero Enterprise WMS

Pricing available upon request

Plan includes:

All Standard Features
Increase API Rate
Sandbox Account
Contract Options
Dedicated CSM

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ShipHero Features

Popular features found in Order Fulfillment
Delivery Management
Inventory Management
Order Fulfillment
Order Management
Shipping Management
Warehouse Management
More features of ShipHero
3PL Management
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Audit Trail
Barcode Recognition
Barcode/Ticket Scanning
Barcoding/RFID
Client Management
Client Portal
Cost Tracking
Data Synchronization
Demand Forecasting
EDI
For 3PLs
Forecasting
For eCommerce
Inventory Auditing
Inventory Control
Inventory Optimization
Inventory Tracking
Kitting
Mobile Access
Multi-Channel Management
Multi-Location
Multi-Store
Order Processing
Product Identification
Purchase Order Management
Purchasing & Receiving
Real-Time Data
Real-Time Updates
Receiving
Reorder Management
Reporting/Analytics
Reporting & Statistics
Retail Inventory Management
Returns Management
Route Optimization
Sales Reports
Search/Filter
Shipping Labels
Status Tracking
Stock Management
Supplier Management
Third-Party Integration
Third-Party Integrations
Workflow Management

ShipHero Integrations

FedEx Ship Manager

BigCommerce

WooCommerce

Shopify

Xero

Adobe Commerce

See all 20 integrations

ShipHero User Reviews

Overall Rating

4.3

Ratings Breakdown

60%

22%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

4.0

Functionality

4.1

Israel O.

Verified reviewer

Business Supplies and Equipment

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed March 2025

Powerful and Reliable ShipHero

My overall experience with ShipHero has been positive, as it offers robust inventory management, seamless integrations with major e-commerce platforms, and reliable shipping solutions, though the learning curve for its interface can be steep for new users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's ability to streamline and optimize the entire order fulfillment process, combining efficient order management.

Cons:

The interface can be somewhat complex and unintuitive, making it challenging for new users to navigate and fully utilize all its features efficiently.

Arsen J.

Verified reviewer

Warehousing

11-50 employees

Used daily for more than 2 years

Reviewed January 2026

ShipHero Experience by 3PL

In general, we've had a positive experience with ShipHero, including their support. Having an assigned representative is also very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ShipHero is one of the very few feature-rich and intuitive WMS platforms. Inventory management features enable transparent operations for 3PLs and for brands to feel good about their inventory. Of course, there's a human element involved to ensure accurate inventory management, but ShipHero has the features to enable the operators to do a great job.

Cons:

Lack of dashboard and reporting can be a bit challenging. All the data in the world is in the database. I'm more than certain ShipHero devs can pull that data and make it dance, as it display qualitative and quantitative performance information for operators to utilize for action.

Reasons for switching to ShipHero

ShipHero is significantly more intuitive to train new team members than our previous WMS

Verified

Reviewer

Building Materials

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed February 2025

My Experience with Shiphero

It was fairly ok all together. Looking forward for more of dere services

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was mpressed with how easy it was to get started. The platform is intuitive, and with no experience, I very fast found out how 2 navigate the system. The automation features made order fulfillment much effective and simple

Cons:

The pricing of my shipment was fair at all. I thought maybe the price I paid would hv been a lito bite lower

Dave G.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for less than 2 years

Reviewed January 2026

A great opetion for growing 3PLs

Best WMS experience we've had by far. The team is attentive, responsive & if there is ever an issue, they act fast to resolve it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's built for direct-to-consumer 3PLs like us, it has robust capabilities & the team at ShipHero really cares.

Cons:

The billing module & the reporting capabilities both need improvement but they are aware of this & have assured us these will be improved in the near future,

Desiree v.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed January 2025

Shiphero is the best for shipping!

Still using it til this day to ship products because I have grown to love it .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use and more affordable than other software.

Cons:

Setting it up when you first start the software is confusing.

Reasons for switching to ShipHero

Easier and more convenient to use than shipstation.

Peter R.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Streamlined Fulfillment for Our Client

We implemented ShipHero for a client and saw a substantial improvement in their fulfillment workflow. The system helped reduce errors, speed up picking and packing It has saved time and improved accuracy overall., and made training new staff much easier. Once configured, it has remained stable and dependable, delivering real value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ShipHero streamlined our client's fulfillment workflow. The interface is easy to use, inventory updates are real time, picking and packing tools are accurate and fast, and support is responsive.

Cons:

Reporting templates could be more customizable, and there were a few minor sync delays early on. We also found that some advanced reporting features were limited, requiring us to export data to spreadsheets for deeper analysis.

Brenda C.

Verified reviewer

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

Upgrade your Customers' Experience

Having one tool that works end-to-end has replaced other systems that didn't always like to talk to each other.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of using the warehouse tools to manage getting inventory from the shelves & delivered to customers faster and more reliably.

Cons:

Training others. While I found it simple to use, there are some complexities that make it difficult for those unfamiliar with using a software management tool on a daily basis. More people error than software error.

Vipin M.

Verified reviewer

Automotive

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed June 2025

Save Time Give Power to Shipment

All delivery employee very polite and Good manners to deliver shipment to customer your shipping products safe hand

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

On time delivery all products I have already shipped a product to my friend software show exactly time friend recieved

Cons:

On time pick up or time to deliver with customer satisfaction easily pickup and tracking system very simple

Verified

Reviewer

Automotive

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed January 2025

Comprehensive Features and Superior Support Team

the price structure can be at higher expense for those operating small business although it is somewhat a user friendly interface the price is just a little much for the good to outweigh the bad

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Complex Features- Offers your business inventory management, order track, multi integrations with big name platforms like shopify or woo commerce. as well as real time tracking information. Best Customer Support Users compliment the effective response from their customer support team. Mobile work ability- offers the pick and pack options great for the warehouse operations or inventory

Cons:

To Complex Even for advanced users the software is at high knowledge rate Confusing Error Messages- causing troubleshooting issues because of the confusing messages Limited Dash Board could offer more insights on the reporting capabilities

Verified

Reviewer

Warehousing

Self-Employed

Used monthly for free trial

Review source

Reviewed March 2025

ShipHero - The Best ?

Good enough but needs some improvement to standout in the market , customer support is terrible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about ShipHero is that it is mobile optimised and allow users to track real time in single click, ease of integrations with API,Robust inventory management

Cons:

Typical error message which can't be understood by users only, hard for user to switch between dashboard's, bad customer support

Showing 1 - 10 of 86 Reviews

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