Tai TMS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Tai TMS

4.4

(73)

Pricing

Starting at $945.00 per month

About Tai TMS

Tai TMS is an all-in-one platform for quoting, booking, and tracking shipments. Tai TMS focuses on helping freight brokers grow their businesses. Tai automates the LTL shipping process and provides FTL brokers with a centralized platform for sourcing load coverage. Tai gives your team unmatched speed and scalability with automation implanted into every phase, along with direct integrations to carriers, load boards, and capacity tools.

Clients can book both LTL and FTL shipments directly on Tai's AI-enabled platform. Automated logistics allows freight brokers to gain visibility and helps them scale more quickly. Clients can also quote and track shipments from the same platform.

Pricing varies based on the tier selected, from Growth to Premium to Pro. Higher tiers allow for more logins, both for clients and staff. Additionally, the number of included shipments and additional shipping charges vary based on the pricing tier. Tai also offers enterprise pricing options for large national freight brokers.

Tai TMS Screenshots

Tai TMS Pricing and Plans

Starting price: $945.00 per month

Free Trial

Free Version

Growth

$945.00

flat rate, per month

Plan includes:

2 Staff Logins
10 Client Logins
500 Carrier Profiles
200 Included Shipments
Branded Client Portal

Premium

$2,345.00

flat rate, per month

Plan includes:

6 Staff Logins
40 Client Logins
2,000 Carrier Profiles
600 Included Shipments
Branded Client Portal

Premium+

$4,350.00

flat rate, per month

Plan includes:

12 Staff Logins
80 Client Logins
3,000 Carrier Profiles
1,200 Included Shipments
Branded Client Portal

Pro

$7,545.00

flat rate, per month

Plan includes:

25 Staff Logins
175 Client Logins
6,000 Carrier Profiles
2,500 Included Shipments
Branded Client Portal

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Tai TMS Features

Popular features found in Logistics
3PL Management
Barcoding/RFID
CRM
Cross Docking
Delivery Tracking
Demand Forecasting
Fleet Management
Order Management
Real-Time Updates
Route Optimization
Shipping Management
Supplier Management
More features of Tai TMS
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Audit Management
Audit Trail
Automated Scheduling
Billing & Invoicing
Bills of Material
Carrier Management
Communication Management
Compliance Management
Customer Database
Customer Management
Customer Portal
Customizable Reports
Data Visualization
Dispatch Management
Document Management
EDI
For Freight Operations
Geographic Maps
Import/Export Management
Inventory Management
Invoice Management
Local Forwarders
Location Tracking
LTL/Shared Truckload
Multi-Channel Management
Multi-Location
Order Fulfillment
Order Tracking
Purchase Order Management
Quotes/Estimates
Rate Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Sales & Operations Planning
Scheduling
Shipment Tracking
Shipping Labels
Status Tracking
Supply Chain Management
Third-Party Integrations
Transportation Management
Truckload Management
Workflow Management

Tai TMS Integrations

authorize.net

QuickBooks Online

Descartes MacroPoint

FourKites

ShipperGuide TMS

SaferWatch

See all 8 integrations

Tai TMS User Reviews

Overall Rating

4.4

Ratings Breakdown

53%

36%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.4

Functionality

4.4

Daisy D.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Director of LTL Operations

Overall, my experience with Tai TMS has been positive. The platform is flexible enough to support different operational models and scales well as operations grow. Tai partners with customers to help establish best practices and ensure the system is configured to support real world workflows.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tai TMS is flexible and supports different operational models. Customers use the system in different ways, and Tai allows teams to work in a way that fits their business instead of forcing a single process. The platform adapts well to both simple and complex workflows, which makes it effective for a wide range of operations.

Cons:

The flexibility of the platform requires thoughtful setup and user training. New users may need time to understand how to best configure the system to match their specific workflows and operational requirements. That said, Tai is involved in helping customers work through best practices and guiding them toward the right setup for their operations.

Vendor Response

Hi Daisy, We appreciate the 5-star review! It’s rewarding to know our platform's flexibility supports your unique LTL workflows. You’re spot on: thoughtful configuration is key to success, and we take pride in guiding our partners through that setup to ensure the system supports real-world operations. We look forward to growing alongside your business!

Replied February 2026

Christian M.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Tai Experience

Tai has been a great resource for a small-mid size brokerage. The platform is capable of handling significant volume across multiple modes right out of the box. It would be nice to have more customization on the pages to fit our operational procedure. Also, if open API's were possible, that would be a big help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simplicity to handle operations is great. The platform is laid out in a manner that is user friendly and easy to navigate.

Cons:

I would like to see more customization for individual customers. I.E. The layout of the system is great. However, it would be nice if we could format certain pages to better suit our needs.

Reasons for choosing Tai TMS

Tai had friendly pricing for a smaller brokerage and offered the tools needed to grow.

Reasons for switching to Tai TMS

Rose Rocket was not user friendly and hard to manage a large board.

Vendor Response

Hi Christian, We’re thrilled that our "out of the box" capabilities are helping you manage significant volume across multiple modes. Your feedback regarding further customization and open APIs is very helpful as we look for ways to give our users more control over their specific procedures. Very excited to have you in the Tai community!

Replied February 2026

Ria F.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Reviewed February 2026

Tai TMS Review

Most of my experience with Tai has been frustrating. Frequent bugs, unannounced changes, lack of compliance awareness and quality control. I don't recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good core features for small-mid sized brokers handling FTL shipments. Active development with frequent updates. EDI automation team is great.

Cons:

Too many bugs with slow support resolution. API/webhook specs change without notice, breaking integrations. Most concerning: Poor compliance consciousness and modify/delete their customers' transactions without authorization, creating serious compliance risks.

Reasons for switching to Tai TMS

We switched to Tai to handle higher volume of shipments and with the needs to integrate with other systems

Vendor Response

Hi Ria, Thank you for providing such detailed feedback. We’re glad to hear our EDI automation team and FTL features have been a good fit for your brokerage, but we are concerned to hear about your experience with our support speed and compliance protocols. We take your comments regarding your user experience very seriously. We would appreciate the opportunity to review these specific instances with our technical leadership to ensure we are meeting the standards your team requires. Please reach out to us at clientsuccess@tai-software.com so we can look into your account details and discuss a better path forward. Best, The Tai Team

Replied February 2026

Tim M.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Reviewed November 2025

Happy customer

Very good. I'm happy with the overall decision and imagine being a Tai customer for a long time to come.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very functional for everything a broker needs in a TMS. It's also incredibly easy to learn and navigate through. Client support is also quick.

Cons:

The price increase since we've joined. They allowed us to stay at our price but as we grow we're subject to their new model. To their credit, they have worked with me on pricing but it's still more expensive then anticipated.

Reasons for choosing Tai TMS

Pricing over Turvo, overall better system than the others

Reasons for switching to Tai TMS

Needed a better system with third part integrations

Vendor Response

Hi Tim, We’re honored you chose Tai over other systems in the market. It’s excellent to hear our support team has been able to assist you quickly as you navigate the platform. Regarding the pricing transition, we truly value your partnership and are committed to ensuring the value of Tai scales right alongside your brokerage's growth. Best, The Tai Software Team

Replied February 2026

Rob M.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Logistics Compliance Manager

Im happy with Tai. I like that they are always evolving. I would love Tai if they would make a few simple design changes to make the system more user friendly and efficient for its users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tai is a great value for the money. You get a lot of features compared to their competition of equal and higher cost.

Cons:

I think the system isn't laid out the best. It feels like the designers aren't familiar with the broker role and how they function or they are only taking suggestions from one type of broker. This system could be so much better if they just tweaked a few things to make operation more efficient. I suggest sitting with a few seasoned Brokers that actually move freight all day and see how they operate and what would benefit their productivity.

Reasons for choosing Tai TMS

Sales Team! Value and features. We had a year of trials. We tested every TMS that is readily available including three different designers to create our own TMS.

Reasons for switching to Tai TMS

More Capabilities - Why do I have to [sensitive content hidden]???

Vendor Response

Hi Rob, Thank you for recognizing the value we bring to the table. After a year of trials, we’re glad our team and platform stood out. Thanks for your insights and for always helping us build a better TMS! -The Tai Team

Replied February 2026

Alex S.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Tai Review

This TMS has several good things that previous TMS we have used doesn't, but just like all others still has some flaws that you have to figure out are they worth living with for the things Tai does good with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

LTL portal and customer facing portals. Ease of use for LTL tracking and FTL tracking. Some of the accounting features are good as well

Cons:

Supplier management doesn't work great for large agents for drayage carriers. No real way to keep tabs for performance if carrier isn't on a load (IE falls off the load for some reason) No real way to prepare 1099s for carriers at end of year. A lot of "Knowledge base" requires a degree in computers to understand (if you can at that time), yet we are put towards this as an answer so many times.

Reasons for choosing Tai TMS

Pricing and features on LTL marketplace are the main reasons we chose Tai

Reasons for switching to Tai TMS

ITS Dispatch was getting a little small for our needs.

Vendor Response

Hi Alex, We appreciate your honest perspective. It’s great to hear our portals are providing the tracking and accounting depth you needed to move beyond your previous system. Your insights are vital as we work to make Tai an even better fit for your operations. -The Tai Team

Replied February 2026

Megan M.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Boost Transport - Partner Channel

I love the staff, capabilities and ease of use. It is ideal for LTL and TL freight. If it was easier to work with Partners in the Tai software rather than more barriers, I'd like to be able to refer more customers.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Responsiveness to capability needs as the supply chain industry changes. Certain features (ex: hyperlinked pro #s) set us apart from other very capable TMS when selling the software. Chatbot feature gives us quick/helpful information and connects us if we need further clarification.

Cons:

No updates on system features prior to changing or being removed. There are more limitations in working with our Partners if we refer them to use Tai as their TMS. Higher cost (Marketplace Fee) and more overhead for our company. This also reduces the support and help they are used to.

Vendor Response

Hi Megan, Thank you for the detailed feedback. We value our partnership and are thrilled that features like hyperlinked PRO numbers and our chatbot are helping you stand out. We love having you in the Tai family and are always looking to improve with our partners!

Replied February 2026

Joel S.

Verified reviewer

Warehousing

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Pros and cons

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love Tai. I have used Tai for a few years now and have no complaints. I recently was able to meet a lot of the employees at the TIA convention and had a great time. Their customer service is unbeatable, the ease of integration with other vendors we use into TAI, and the fact that they are always up-to-date with the latest trends in Trucking/Tech, makes it a no-brainer to stay with Tai. Tai is very user-friendly. There is no other TMS system I would ever use.

Cons:

the limitation of reference numbers being synced with QuickBooks online Tai Software is a innovative TMS system with a lot of helpful user tools. It allows our customers to use one system to run their entire logistical needs. There are some bugs that need to be cleaned up, but for an overall system Tai has produced a great product.

Reasons for choosing Tai TMS

Price & integration QuickBooks online sync

Vendor Response

Hi Joel, It was great connecting at the TIA convention! Hearing that Tai is a "no-brainer" for your team is the highest compliment we could receive. We’re always working to improve the platform to ensure it remains the innovative, comprehensive tool your team deserves. Thank you for your partnership!

Replied February 2026

Lucas J.

Verified reviewer

Logistics and Supply Chain

2-10 employees

Used daily for more than 2 years

Reviewed November 2025

TAI TMS is second to none.

Overall we are pleased with the offerings of TAI TMS. In a market flooded with competition, TAI TMS outshines the rest.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TAI offers a one-stop-shop TMS suite to support small businesses like ours. Their software is user friendly and works well for our business needs.

Cons:

Although their 3rd party provided tariffs offers some of the strongest pricing in the market, tariff holders can oftentimes lack the response or call-to-action required to fully support customers.

Vendor Response

Hi Lucas, Thank you for the high feedback. It’s great to hear that our user-friendly suite is serving as an effective "one-stop shop" for your business. We appreciate the feedback on third-party tariff responsiveness; we're always looking for ways to bridge those external gaps to better support our partners. Glad to be outshining the rest for you!

Replied February 2026

Matteo M.

Verified reviewer

Logistics and Supply Chain

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

great TMS!

Speeds up load booking while making shipment tracking effortless—a valuable addition to our operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user-friendly and keeps all our operations organized. It makes us more efficient and reduces the time wasted booking shipments.

Cons:

There is currently no parcel shipping option, and a currency selection feature is needed. would be nice to show USD or CAD

Vendor Response

Hi Matteo, Thanks for sharing your experience. We’re glad Tai has brought more organization and efficiency to your daily load booking and tracking. Your specific input regarding parcel options and USD/CAD currency selection is invaluable as we prioritize new features for our evolving roadmap. We’re proud to support your team's day-to-day operations; thank you for being part of the Tai community!

Replied February 2026

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