CXT Software 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CXT Software

4.6

(45)

Pricing

Starting at $340.00 per month

About CXT Software

CXT Software is a comprehensive logistics management software solution that helps businesses manage the challenges of on-demand and routed operations.

It is an on-demand courier solution that enables staff members to manage last-mile delivery and optimize routing. It allows organizations to manage drivers, dispatch processes, and clients.

CXT Software Screenshots

CXT Software Pricing and Plans

Starting price: $340.00 per month

Free Trial

Free Version

Professional

$340.00

flat rate, per month

Plan includes:

API Access
On Demand and Barcode Scanning
Unlimited Integrations
Unlimited Shipments
Whitelabeling

Software Subscription

$600.00

per month

Plan includes:

API Access
On Demand and Barcode Scanning
Unlimited Integrations
Unlimited Shipments
Whitelabeling

Enterprise

$455.00

flat rate, per month

Plan includes:

API Access
Distribution Chain of Custody and Route Management and Planning
Enhanced Smart Barcodes
On Demand
On Demand & Distribution
Unlimited Integrations
Unlimited Shipments
Whitelabeling

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CXT Software Features

Popular features found in Courier
Barcode Recognition
Billing & Invoicing
Customer Database
Digital Signature
GPS
Mobile Access
Order Management
Proof of Delivery
Real-Time Notifications
Route Optimization
Shipping Labels
Status Tracking
More features of CXT Software
3PL Management
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Billing Rate Management
Carrier Management
Communication Management
CRM
Cross Docking
Data Import/Export
Delivery Tracking
Demand Forecasting
Dispatch Management
Document Management
Drag & Drop
Driver Management
EDI
Electronic Signature
Employee Management
Fleet Management
For Courier Services
Geographic Maps
Inventory Management
Invoice Management
Labeling
Label Printing
Location Tracking
Mobile Alerts
Mobile Signature Capture
Monitoring
Multi-Location
Order Entry
Order Tracking
Price/Margin Management
QuickBooks Integration
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Route Management
Routing
Scheduling
Self Service Portal
Shipment Tracking
Shipping Management
SMS Messaging
Strategic Planning
Territory Management
Third-Party Integrations
Transportation Management
Work Order Management

CXT Software Integrations

Google Maps

Worldpay for Enterprise

QuickBooks Online Advanced

Digital Waybill

QuickBooks Enterprise

Key Software Systems

See all 12 integrations

CXT Software User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

33%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Tim C.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for more than 2 years

Reviewed March 2023

CXT Software- great choice for Final mile carriers, Expedited Carriers, On Demand Couriers, and more

Overall, I do recommend CXT Software and have had a great experience using the software over the past years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best part about CXT Software is the depth of features. There is almost always a way to get the result you want out of the software, and often multiple ways. This is important because it always seems that each of our customers need things customized to them. CXT Software allows us to do that.

Cons:

The logistics industry is constantly changing and while CXT Software has constant releases with upgrades and features, there are always things that we need or want. The costs to customize are often substantial. While they do have a large array of existing integrations with customers, and have the APIs to connect, the integration process is still costly at times and is slow to get set up.

Reasons for choosing CXT Software

It was simply the best available at the time.

Gonzalo S.

Verified reviewer

Insurance

1001-5000 employees

Used daily for less than 12 months

Reviewed June 2023

CXT Software: Streamlining Delivery Operations with Precision

For many organizations in the delivery industry, using CXT Software has been a game changer. The route optimization capabilities of the program have significantly improved delivery efficiency, resulting in cost savings and increased customer satisfaction. The functionality of real-time tracking and notifications has also been beneficial in giving transparency and keeping clients informed throughout the delivery process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CXT Software distinguishes itself with its advanced route optimization capabilities. The software employs advanced algorithms to compute the most effective routes, accounting for traffic, delivery windows, and truck capacity. This function assists organizations in saving time, lowering gasoline expenses, and increasing overall delivery efficiency. The program provides real-time tracking and notifications, allowing businesses to check the progress of their deliveries and keep their consumers updated. Companies can give precise predicted arrival times and proactively handle any potential delays with live delivery status updates, increasing customer satisfaction.

Cons:

CXT Software's user interface has room for development because it might be more intuitive and user-friendly. Simplifying navigation and improving visual design would improve the overall user experience and help new users get up to speed quickly.

Reasons for choosing CXT Software

CXT Software was chosen because of its one-of-a-kind combination of route planning and real-time tracking features. These features have assisted organizations in streamlining their delivery processes, cutting expenses, and providing excellent customer service. The software's comprehensive capabilities and user-friendly interface were additional essential factors in choosing it.

Reasons for switching to CXT Software

The need for a more comprehensive and effective delivery management system drove the decision to transition to CXT Software. The prior software lacked advanced route planning and real-time tracking capabilities, leading to inefficiencies and customer discontent. CXT Software provided the features and functionality required to handle these issues while improving delivery operations.

Matt H.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

CXT - Jack of many trades...

Overall, CXT is very functional. It does what we need, it just doesn't always handle things in the most logical or straight forward way. CXT is a great system for on demand orders, but seems to need a lot of work when it comes to routed work, and even some on demand/routed hybrid models. I'm not about to throw CXT to the wolves, but I wouldn't jump in front of a bullet for it either.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the best things about CXT is that once the system is configured properly, i can rest easy knowing that everything will be handled properly without much involvement from operations or IT. The UI is not kluge, and once you know how to get around the system, its pretty easy to understand.

Cons:

The system is not easy to get a grasp on out of the box. The knowledge base available is written for someone who has experience in the system, does not explain how each feature corresponds with others, and generally leaves one with more questions than they started with. CXT seems to do a lot of things, but nothing exceptionally well. We are often guided toward custom features, or custom work in order to accomplish certain customer requests. In many cases, it seems the CXT support staff leans on us as a customer to design the custom work, where it would be nice if they were able to pull from their industry knowledge, and knowledge of the system to suggest options to us. In many support calls, it takes several back and forths to explain our customizations, or how our system is set up before we can move foward with any troubleshooting. I'm not generally impressed with the knowledge of the support staff on some of the tougher questions that are presented.

Chris M.

Translation and Localization

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

CXT is AWESOME

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I absolutely love the big brother tracker on the drivers apps. It is a total game changer. There have a couple of times that when I zoom in on the map I can tell me driver that they are the wrong counter inside of the airport . Being able to give my customers real time GPS location has made dispatching and follow up calls so painless it is not even funny. The billing and the pay charts are terrific once you get them set up in the beginning, it makes everyday tasks so much easier with not having to rate each individual ticket or figure the drivers pay on each order if like me the pay changes with the customer, once you set up the charts it is automatic. The RAPIDSHIP is awesome totally easy to use even a school kid could do it. I would totally recommend this software to anyone looking for next level dispatching. There is a lot of work to do in the beginning to get everything set up and running smoothly but the implementation team that I had ( [SENSITIVE CONTENT HIDDEN] and everyone else were truly great to work with and answered any and all questions no matter how trivial in a very timely fashion. If the didn't know the answer they had no problem saying I don't know but I can find out. And the ACTUALLY doing what they said and finding the answer and in a timely fashion. It was truly an easy experience and with out them I would still be floundering around in the stone age with my previous software.

Cons:

The videos in the university are a bit boring to watch.

Reasons for switching to CXT Software

The added things that cxt cold do for the price

Vendor Response

Thank you so much for your review, we're thrilled that you're having a great experience with our products and services.

Replied June 2021

Aaryan A.

Verified reviewer

Financial Services

51-200 employees

Used weekly for less than 12 months

Reviewed September 2023

An upgrade to our courier service

While working in a financial services company, couries and parcels are something which we need to send to people on daily basis and after switching to this software, all our burden regarding couriers and logistics have been resolved and we are happy with this tool now as it is taking care of everything for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its been interesting working with CXT Software for our courier related services and everything has been great so far ranging from tracking of packages to last mile delivery to proof of delivery. It comes with many excellent features that has made our courier related work much more easier. Performance metrics, multi level printing of invoices,cross docking , transportation management and many more such amazing features it comes with which makes our work much easier.

Cons:

It would be a nice feature of this tool if we could highlight certain things on the invoices such as customer name, address and few more things. But rest everything is perfect about this software.

Reasons for switching to CXT Software

The main reason for our switching is the price point of view and the 2nd main reason is that CXT Software provies much better services as compared to Onfleet in low price with increased security of our couriers as it provides a compensation management plan which helps us in maintaining the courier insurence.

Verified

Reviewer

Logistics and Supply Chain

11-50 employees

Used daily for less than 2 years

Reviewed March 2023

Pricey but capable

To put it simply the software is robust, sometimes overly so, capable yes but if you just want software that gets your team on the same page or want to transition from pen and paper logistics this isn't the one for you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved the mobile app and the web based application

Cons:

The cloud client can be very unstable and there are 100's of little button paths to remember. I also found the dispatching to be cumbersome and very unforgiving. Whenever there was a clerical error with an order it would sometimes take over 5 mins to correct the mistake.

Reasons for choosing CXT Software

We were impressed with the dispatching and invoicing capabilities as well as the ability to link to our customers via API and EDI

Don F.

Verified reviewer

Medical Devices

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2021

Great Courier Software

Amazing, they set us up with training videos to start then we worked with CXT specialist that help set us up and customized what we needed. then when we went live we had the specialist on a zoom call with us for the first day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are really happy with CXT software so far it has a lot of features that come in handy for our needs. We deliver medical devices and being accurate is a must . Cxt has the ability for us to upload a photo from dispatch and our customers portal of what is being picked up and the couriers can see what they are picking up. Big game changer for us.

Cons:

The driver tracking could use a overhaul

Reasons for choosing CXT Software

being able to add a photo of the pick up that could be viewed by the driver

Reasons for switching to CXT Software

Cxt has the features we are looking for.

Andrew B.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

I love XDispatch!

It works. No problems. I was nervous switching to the hosted solution, but it is more reliable than when I hosted on my own onsite server. The cost seems fair for what you get, a complete solution for your delivery company. XDispatch is constantly evolving, it will never be obsolete, making it an excellent investment. It is far more robust than I can explain here. I am totally satisfied, just ask any of the salesmen from other solutions that I continue to rebuff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The #1 reason I have been with XDispatch for 20+ years is that they listen to the users and make the updates we request. Our industry is constantly changing, if our software can't adapt, we are out of business. XDispatch leads the way with integrations, allowing customers to use an API to inject orders into our system, and receive status updates back. With XDispatch we can export our sales directly to QuickBooks accounting software. The suite includes the Nextstop app that our couriers use. Nextstop allows us to communicate orders and receive status updates using 2-way data rather than relying on voice. This allows for greater efficiency in our dispatching. I request a LOT of custom queries and reports which they are happy to help me with. these are generally made available to all customers. This helps keep the software relevant as the community of XDispatch users is constantly thinking up the tools we need to succeed, which are then shared with all.

Cons:

Changes I has requested get buried in the release notes for the updates, so sometimes I do not know that changes I requested have been implemented until I stumble upon them. But that seems to be less of a problem lately, the engineering team has been better at letting me know when my requests are being rolled out, and even checking to see if it is working as expected. I am sad that CXT no longer has an annual user's conference. This was my favorite industry event of the year. Getting together with the engineers at the bar and explaining how we use the software on a daily basis, often reveals that we are using features in unexpected ways which results in the software development path being altered to adapt to the users unexpected behavior. I really miss this.

Vendor Response

Thank you for your wonderful feedback Andrew. We certainly enjoyed the past conferences and hopefully, we'll still meet up face-to-face at the industry shows.

Replied February 2021

Piyush K.

Verified reviewer

Logistics and Supply Chain

10000+ employees

Used daily for less than 2 years

Reviewed January 2024

Experience Next-Generation Tracking and Dispatching Process with CXT Software

My experience with CXT Software is fabulous and I'm working on this product on a daily basis to track dispatching, TAT adherence and delivery percentage by applying multiple filter option offered by this product. Also, the great thing is that all these activity can easily be done through mobile phone without any dependency on system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It provides a complete comprehensive suite to cover dispatching and tracking process of shipments within your organization. It is well suited product for organization dealing with large volume of shipments daily. Its inbuilt notification feature also notifies users regarding any TAT breaching so that extra focus should be given to them. It also offers a mobile application of this product which allow easy tracking of this shipments easily through mobile phone.

Cons:

Its ownership cost accessing and maintaining the complete dashboard might not be affordable by small scale industries dealing with less than 1 million shipments per day. Also, it does not provide advance security feature which might lead to the unauthorized personnel to fetch important information about consignee and shippers. This restricts users to work on highly confidential data.

Verified

Reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Reviewed February 2024

Comprehensive tool for courier and logistics

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the most about CXT was their customer support, easy to use platform. It is a dynamic software and fulfilled all our courier and logistics requriements.

Cons:

Nothing as such, we are quite happy with the software and looking forward to continuw working with them.

Showing 1 - 10 of 45 Reviews

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