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Ultatel Cloud Business Phone System vs Intermedia Unite

Updated January 13, 2026

Ultatel Cloud Business Phone System vs Intermedia Unite: Which is best for you?

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1 million+ businesses helped
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Starting Price
$18.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
VoIP Connection
4.60
Mobile Access
4.58
Call Monitoring
4.56
See All
Two-Way Audio & Video
4.91
IVR
4.88
Unified Communications
4.88
See All
Integrations
Microsoft Teams
Microsoft Teams
Zoho CRM
Zoho CRM
Zendesk Suite
Zendesk Suite
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Microsoft Teams
Microsoft Teams
Microsoft Outlook
Microsoft Outlook
Salesforce Platform
Salesforce Platform
See All
Pros / Cons
  • Additionally, all of Ultatel Customer Service personnel are perpetually upbeat and personable.
  • Has many reports but they are a bit difficult to understand and do not show the name of the caller (even though it is saved into our system ) just the number.
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  • Through the use of mobile apps and video conferencing, our ability to broaden communications within the company, outside vendors and partners has simplified our unique hybrid office platform.
  • Can't figure out how to set a different and unique ring tone for my cell phone to let me know it's the "office line' ringing.
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Ease-of-Use
4.6/ 5
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5
4.7/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5
4.8/ 5
Functionality
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
N/A
Advisor
  Recommendations
11 Recommendations
17 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad