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CrashPlan

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CrashPlan 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

CrashPlan
CrashPlan
4.4
(249)

Pricing

Starting at $8.00 per month

About CrashPlan

CrashPlan provides cyber resilience and data protection through a unified platform trusted by organizations worldwide. With secure, scalable backup and recovery for servers, endpoints, Microsoft 365, and Google Workspace, CrashPlan safeguards critical data against threats such as accidental deletion, ransomware, and system failure. Built with proactive threat detection and automated governance, CrashPlan ensures continuous access and compliance. Whether you back up to our cloud, your Azure instance, a local destination, or a third-party cloud, CrashPlan restores your data and your peace of mind.

The CrashPlan Data Resilience Platform:
A unified backup and recovery platform—tailored to your business, the CrashPlan Data Resilience Platform provides cost-effective storage solutions, comprehensive security, built-in compliance, and precise recovery for SaaS, endpoints and servers.

Microsoft 365 Backup
Comprehensive backup, recovery, and data management for your business-critical Microsoft 365 apps, including Exchange Online, OneDrive, SharePoint, and Teams. CrashPlan provides reliable and secure data protection and seamless integration with Microsoft technologies.

Google Workspace B...

ackup CrashPlan provides data resiliency to keep your modern workplace moving forward. Free yourself from Gmail and Google Drive’s 30-day retention, limited versioning, and incomplete recovery capabilities. Meet compliance requirements, protect against ransomware, and enable your employees to recover from data loss quickly and easily. Server Backup CrashPlan’s server backup solution provides powerful and secure data backup built for enterprise data resiliency and disaster recovery. Backup all your Microsoft Windows Server data to the cloud easily and with complete data security, so you can bounce back from disasters fast, and keep your business moving forward. CrashPlan offers tailored deployment options – hosted in our secure data centers with a global presence; hybrid Implementation where you can run CrashPlan on your on-premises infrastructure while still using a cloud storage target like OneDrive or Google Drive; or fully on your on-premises infrastructure and write to on-premises storage targets such as FC-SAN, NAS, iSCSI, and even object storage.

CrashPlan Screenshots

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CrashPlan Pricing and Plans

Starting price: $8.00 per month
Free Trial
Free Version

CrashPlan Professional – Monthly

$8.00

per user, per month

Plan includes:

  • Unlimited Version Lifetime
  • Immutable Backup For Ransomware Recovery
  • End User Self-Service Device Migration
  • End User Self-Service Restore
  • TLS 1.2 Encryption In-Transit
  • AES 256 Encryption At-Rest
  • Windows, Mac, And Linux Supported Operating Systems
  • 90-Day Deleted File Retention
  • Unlimited Backup Capacity per User

CrashPlan Professional

$88.00

per user, per year

Plan includes:

  • 90-Day Deleted File Retention
  • AES 256 Encryption At-Rest
  • Unlimited Version Lifetime
  • End User Self-Service Device Migration
  • Immutable Backup For Ransomware Recovery
  • End User Self-Service Restore

CrashPlan Enteprise

$120.00

per user, per year

Plan includes:

  • Unlimited Version Lifetime
  • Immutable Backup For Ransomware Recovery
  • End User Self-Service Device Migration
  • End User Self-Service Restore
  • TLS 1.2 Encryption In-Transit
  • AES 256 Encryption At-Rest
  • Windows, Mac, And Linux Supported Operating Systems
  • Two-factor Authentication
  • Business Associate Agreement (BAA) Eligibility
  • Role-Based Access Control (RBAC) – Departmental
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CrashPlan Features

  • Popular features found in Data Management
    Access Controls/Permissions
    Activity Dashboard
    Automatic Backup
    Customer Database
    Data Connectors
    Data Import/Export
    Data Migration
    Data Quality Control
    Data Security
    Data Synchronization
    Data Visualization
    Multiple Data Sources
  • More features of CrashPlan
    Activity Tracking
    Application Security
    Backup and Recovery
    Backup Log
    Backup Scheduling
    Cloud Backup
    Compliance Management
    Compression
    Continuous Backup
    Dashboard
    Device Management
    Disaster Recovery
    Encryption
    Incremental Backup
    Intrusion Detection System
    Knowledge Management
    Multiple Format Support
    Patch Management
    Real-Time Reporting
    Remote Access/Control
    Secure Data Storage
    Self Service Portal
    SSL Security
    Threat Response
    Vulnerability Scanning
    Web Access/Restoration

CrashPlan User Reviews

Overall Rating

4.4

Ratings Breakdown

5

63%

4

27%

3

6%

2

2%

1

3%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.4

Functionality

4.3

Ray's profile

Ray A.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed December 2017

I relied on Crashplan for document backup while completing my PhD abroad.

5

Outstanding performance over the 3 year period that I used it. Once my data was uploaded (it took nearly a year), I was assured that my PhD research was safe. I stopped using it because the internet in China was simply too restricted and curtailed to make it useful.

Ratings Breakdown

4
Ease of use
3
Value for money
5
Customer support
5
Functionality
icon
Pros:
It runs continuously in the background to ensure that the files selected are backed up. The Crashplan client automatically backs up to ensure that customers are using the very latest client and are not in danger of security leaks. The Crashplan client is cross-platform and will run on Linux and Mac
Cons:
Code42 appears to have removed their plan for standard household users and now only has plans for small and large businesses. Unfortunate for the average household computer user. When I used Crashplan for backup in Beijing, China, the upload speeds were horrendously slow. I assume this was not the fault of Crashplan, but the result of serious Internet throttling by the internet provider or by state security apparatus in China where all connections to the outside world are severely curtailed. Backing up 200gb of data took nearly half a year. But my experience was likely unusual. Based on other user reports of Crashplan, the upload and download speeds are quite good.

Read More

PB

Paul B.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Capable flexible backup solution

5

I used Crashplan for several years and found it to be an excellent reliable product. I no longer used it because the home user option was withdrawn and the small business pricing was prohibitive for a home user. If the option is ever reinstated I would not hesitate in returning to use the product.

Ratings Breakdown

4
Ease of use
3
Value for money
4
Customer support
5
Functionality
icon
Pros:
Flexibility, reliability, ease of use, configuration options. Unlimited storage, file modification history. Local backup and peer to peer options.
Cons:
Withdrawal of home user option, which I understand given the economics of providing unlimited storage.

Reasons for choosing CrashPlan

Capabilities, pricing and storage.

Reasons for switching to CrashPlan

Reliability issues with iDrive and attractive proposition from Crashplan.

Read More

PW

Peter W.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Crashplan deleting my data as there's no way to change my plan

1

Technically good, administratively a disaster.

Ratings Breakdown

4
Ease of use
1
Value for money
1
Customer support
5
Functionality
icon
Pros:
I've used it for years and it was fine: but now...
Cons:
They asked me to update my payment method. I decided that the best option was to change my plan. You can't do that online, so I raised a ticket and sent multiple emails asking to update my plan. Nothing has happened other than a stream of emails saying my account will be deleted unless I update my payment method... Trapped by a simple admin problem that looks as tho I will lose all my data...

Vendor Response

Hi Peter - I'm so sorry to hear about your difficulty in getting your payment method updated. We strive to make every experience with CrashPlan a positive one, and want to do everything we can to make this right. If you could share your ticket number and/or your email address, I can personally escalate this with our support team.

Replied November 2024

Read More

LW

Lisa W.

Verified reviewer

Banking

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2021

Reliable backup software that is easy to set up and use

5

CrashPlan was a very affordable online backup solution for our small business. We only have one server, and even though you can set up multiple servers and computers to use CrashPlan, we only needed one. We also set up continuous backup, but set the hours for the evening so it would not interfere with our daily work (such as Quickbooks). Our SQL data is also backed up.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We needed to find a replacement for an online backup software package that was no longer working reliably for our company. CrashPlan was easy to install and was up and running within an hour. The initial load of our data took many hours, but that is to be expected.
Cons:
The reporting options are actually a bit more complex than what I need. Reports can be set up for several users, but we only have one user.

Reasons for switching to CrashPlan

iDrive was not working properly on our new server. iDrive was not responding and the backup process was not completing successfully.

Read More

SP

Shaun P.

Verified reviewer

Consumer Goods

501-1000 employees

Used other for more than 2 years

Review source

Reviewed September 2020

CrashPlan Review

4

This software offers a simple and effective data backup solution.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
This is an overall great data backup solution. I have used this for many many years for backing up my parents personal and small business computers. Great tool.
Cons:
I cannot think of any real cons for this software. There are some cheaper options nowadays for data backup. However, this is still a great tool.

Reasons for choosing CrashPlan

I have used this for years and was familiar with it.

Read More

Liz's profile

Liz W.

Verified reviewer

Photography

Self-Employed

Used daily for less than 2 years

Review source

Reviewed February 2019

Crashplan, The Most Affordable Backup Solution

5

Overall, Crashplan has been a wonderful solution to my need for affordable cloud backups. My photography business would not continue to operate if I couldn't safely save all my work. I've had past wedding clients return five years later asking for a copy of their lost wedding photos; Crashplan will continue to enable me to ensure that I will always have an off-site copy of my work at a really affordable price.

Ratings Breakdown

3
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
As a professional freelance photographer, I have to backup huge amounts of data to keep my business safe. After much research, and one bad experience with a different cloud solution company, I found Crashplan (Code42) to be the most affordable system that still allows unlimited backups. They are priced extremely competitively without compromising quality.
Cons:
Crashplan used to have a mobile app that allowed users to access all their backed-up files from their phones. They recently discontinued this app. I can hardly believe the company would take such a step backwards. I used the app on a regular basis to refer to documents or images that I needed to access while I was away from my computer. This convenience was one of my biggest draws to Crashplan initially; I wish they would bring back the app.

Read More

Johan's profile

Johan D.

Verified reviewer

Consumer Services

501-1000 employees

Used unspecified for less than 2 years

Review source

Reviewed December 2015

CrashPlan for the Enterprise

5

Code42 has done a fantastic job creating a solid enterprise product that is easy to use, transparent to the end-users, and backed by a company that takes an active interest in the input of their customers. Even with the trend of moving data to the cloud, end-point backup remains a critical necessity in the modern end-user computing environment. Systems fail, users delete data, users switch computers and things still go wrong and make backups a necessity. CrashPlan is equally useful for file recovery or simply moving a user to a new computer. Client backup products are not always without impact to end-point performance. CrashPlan's interface is simple and easy to use. Virtually no training is required for both end-users and administrators. Granted that backup is not an overly complicated process, but CrashPlan has refined the process better than the competition. Whether using the on-prem or off-prem option, CrashPlan provides security and stability for your company's critical data. My only real criticism with Code42, is that in the last year they have not focused sufficiently on the development of CrashPlan. I feel like they made a poor choice to focus too much on SharePlan, which was not something that was critical to their core business. CrashPlan is also a bit behind the curve on features related to legal hold and e-discovery, but they are trending in the right direction. The best part of CrashPlan is that is just works. Its a solid, well-written product with great support that give users a sense of security about the data that keeps the business working.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
icon
Pros:
Easy to use Easy to administer Minimal impact to end-user performance
Cons:
Code42 should focus more on the core business and less on additional offerings Legal-hold e-discovery capabilities are still immature, need more focused development

Read More

Kyle's profile

Kyle B.

Verified reviewer

Education Management

10000+ employees

Used daily for less than 2 years

Review source

Reviewed November 2023

CrashSOLUTION!

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Crashplan has been so helpful in helping users understand their clear and concise backup history, as well as help us identify issues before there was a problem. We have had so much minimal data loss in comparison to previous years.
Cons:
it isn't free! Haha. No, but really, please take your time in reading through the documentation provided by CrashPlan to avoid issues with setup on each device during imaging.

Read More

Christopher's profile

Christopher D.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed April 2019

Great Software for Business, Slow Support, Frustraing Configurations for NAS

5

I used this service for several years with multiple PC's before the swapped to the per-device cost. It was an easy set-it-and-forget-it setup and making sure that all files were backed up. Upload speeds could be hit and miss depending on the server or time of day.

Ratings Breakdown

3
Ease of use
3
Value for money
2
Customer support
5
Functionality
icon
Pros:
Once configured, the software is easy to maintain, do backups, and encrypt data. GUI interface is simple to use and makes restores much less painful Support can be helpful via e-mail, phone not so much.
Cons:
Cost of the software seems to creep up every year, and recently have switched to a per-device cost which makes indivudal backups more expensive. Headless support is almost non-existant and a pain to set up QNAP NAS requires a community written docker container to be able to manage as a cloud backup Phone support is painfully slow to answer questions and immediately requests RDP.

Read More

Adam's profile

Adam P.

Verified reviewer

Legal Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

BEST backup software hands down !!! I love it

5

It kept all my data, photos and docs safe for years !!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
This is the best backup software for a home user ever. The best part is that you can backup an external USB Drive. I run it on my mac and have been using it for 5+ years. The software runs in the background and backs up my files so I don't have to worry. They have plenty of settings to limit when it backups and how many resources to use. Since I have a capped bandwidth I set it so I just upload in the evening. I've recovered a couple of files by logging into the web interface and downloading a zip of them.
Cons:
I'm very sad that they will no longer offer consumer accounts at the end of August 2018 if I'm a small business I would use crashplan. I'm super bummed that the software I recommended to so many is going away :(

Read More

Showing 1 - 10 of 249 Reviews

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