ilert vs JIRA Service Management: Which is best for you?

it provided reliable incident alerting, seamless integrations, and effective on-call management, making incident response faster and more organized.

So far I have no suggestions for improvement

Jira Service Management and the Atlassian suite of cloud products provide great value for money for an ecosystem of tools which is rich in features and provide many capabilities such as, ITSM in Jira Service Manage, asset management, project management, agile and scrum features within Jira Software.

It's also a pity that we Admins always get to see the content of spaces, because in the HR team we want to have onboarding/offboarding tasks but some of them are confidential and we can't risk having IT or Tech members reading it.