1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Incident Management Software

/

ilert vs OpsGenie

Updated January 26, 2026

ilert vs OpsGenie: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
19.00

per month

$11.55

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Third-Party Integrations
4.88
Calendar Management
4.73
Real-Time Notifications
4.69
See All
Incident Reporting
4.86
Multi-Channel Communication
4.71
Mobile Alerts
4.67
See All
Integrations
Pingdom
Pingdom
GitHub
GitHub
New Relic
New Relic
See All
Papertrail
Papertrail
Pingdom
Pingdom
CircleCI
CircleCI
See All
Pros / Cons
  • it provided reliable incident alerting, seamless integrations, and effective on-call management, making incident response faster and more organized.
  • So far I have no suggestions for improvement
Read more
  • It’s a reliable and flexible incident management platform that helped improve our response times and on-call coordination.
  • I am concerned about what the migration to Atlassian is going to do for the app and the integrations.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5
4.3/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.3/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5
4.6/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad