TextUs 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TextUs

4.7

(126)

Pricing

Starting at $300.00 per month

About TextUs

TextUs is an internal communications solution designed to help businesses manage contacts, conversations, SMS marketing campaigns and more on a centralized platform. Administrators can gain insights into messaging settings, configure access permissions for team members and use white-labeling capabilities to establish brand identity with teams across the enterprise.

TextUs allows organizations to sort conversations based on open, unanswered or closed status, dictate text messages and track response rates, unsubscribes and other metrics. Professionals can schedule SMS campaigns and use the search functionality to retrieve contacts based on business name or tags. Additionally, recruiting teams can schedule interviews and follow-up with candidates via text messages.

TextUs facilitates integration with various third-party systems such as Bullhorn, Herefish, BlueSky, Taleo and more. It offers mobile applications for Android and iOS devices, which help professionals access conversations and send or receive messages. Pricing is available on request and support is extended via live chat, FAQs, phone and email.

TextUs Screenshots

TextUs Pricing and Plans

Starting price: $300.00 per month

Free Trial

Free Version

Essential

$300.00

per month

Plan includes:

1 Phone Number
Two-Way SMS
Campaign
Campaign Analytics

Plus

Pricing available upon request

Plan includes:

Embed Rich Media
AB testing

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TextUs Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of TextUs
Activity Dashboard
Alerts/Notifications
API
Automated Responses
Collaboration Tools
Compliance Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop
File Sharing
Live Chat
Mass Texting
Multi-Campaign
Prioritization
Real-Time Chat
Real-Time Notifications
Remote Access/Control
Reporting & Statistics
SMS Messaging
Tagging
Third-Party Integrations
Transcripts/Chat History

TextUs Integrations

Bullhorn for Salesforce

JobDiva

Salesforce Sales Cloud

Bullhorn ATS & CRM

HubSpot CRM

Staffing Referrals

See all 22 integrations

TextUs User Reviews

Overall Rating

4.7

Ratings Breakdown

79%

13%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.7

Functionality

4.6

Joe R.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed December 2025

Great tool albeit sometimes buggy

Overall, I think it's a great product. While there are some weird bugs and glitches, the customer service and support was top notch

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very user friendly and had great customer support. Great value for your money and helps organize conversations easily

Cons:

Can be occasionally buggy and slow at times managing contacts is somewhat of a pain and recent updates felt less than optimal.

Simona M.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

For Business SMS Marketing - TextUs is The Real Deal

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have used TextUs for marketing and it is super great. It is easy to use and makes sms marketing easy. We have an easy time sending mass messages to our customers both for marketing and notifications.

Cons:

Considering the quality features of TextUs, no malfunctioning to report.

Reasons for switching to TextUs

TextUs is not just for SMS marketing but also come in handy for internal business communications. We choose it because it is more resourceful.

Erin W.

Verified reviewer

Staffing and Recruiting

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Hard to remember what what I did before TextUs! The efficiency is incredibly time saving!

Get responses and get them quickly!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 5

Pros:

It saves me time, frustration and so much more!

Cons:

That I cannot attached documents to it, that would be even MORE fabulous but at least now I can receive documents which has been so wonderful!

Larry N.

Verified reviewer

Entertainment

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed November 2024

Txt message

Makes the job fun to talk with people fast

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and send messages back we get many message this way less time On the phone

Cons:

Not sure as of now I see it to be fun works for me

Reasons for switching to TextUs

They ended this service. And we needed to find a new one

Nick N.

Verified reviewer

Textiles

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

I used it, but not anymore

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I used it ’cause it was a really handy solution and easy to set up. Getting messages on the computer is way easier than on mobile for keeping track of customers requests.

Cons:

I couldn’t deal with the price hike and now there are plenty of free options to get SMS. Yeah, it’s more convenient, but to me it doesn’t justify the cost.

Adriana Z.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

I loveeeeeee TextIs!!

Ten out of a thousand!!!!! Everyone should use textus

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved how convenient it is to text on the app as if I was texting on my phone !

Cons:

I have nothing bad to say about TextUs !!

Sisi K.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Textus Stellar Review

I love it and it saves time instead of calling and leaving voicemail messages. More people relay on phones and texting, texting saves time and you get faster responses from people.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the mass texting option and making text templates.

Cons:

It keeps the records and threads you don't need anymore, making it easy to choose the wrong number for the same person if you were not paying attention.

Brittany P.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Very convenient to use

Textus has been an a big convince for the staff

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The cons about Textus is it allows myself and the staff to stay in contact with one another

Cons:

The cons are I have noticed on the bill that it has been an increase a few times without warning

Desiree G.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed February 2025

Text US makes recruting easy!

It was a wonderful experiance. Easy to use and kept everything in an easy to find place for myself and my team mates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It made sending recruting messeges a snap. I used it mostly for that. Gave amazing suggestions on what to put in the messages and allowed me to send to a huge group of people at once. Made it easy to keep track of responses from all those individuals. Kept me in touch with other members of my team and allowed them to know who had been reached and who hadn't.

Cons:

I had issues with it not working on my work phone.

Vanessa B.

Verified reviewer

Education Management

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

Easy and fast communication