TextUs 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TextUs

4.7

(126)

Pricing

Starting at $499.00 per month

About TextUs

TextUs is a business text messaging software that enhances communication through SMS engagement. It offers two-way texting, campaign management, and automation features to facilitate conversations. The interface and mobile app allow teams to manage messaging workflows efficiently. The system includes scheduled messaging, keyword-triggered responses, and analytical tools to measure outreach effectiveness. TextUs integrates with CRM systems like Salesforce, HubSpot, and Microsoft Dynamics to maintain consistent communication records. It supports various messaging needs with features for conversation management and engagement tracking. TextUs provides data insights to measure messaging performance and guide communication strategies, serving as a comprehensive tool for organizations incorporating text messaging into their communication approach.

TextUs Screenshots

TextUs Pricing and Plans

Starting price: $499.00 per month

Free Trial

Free Version

Essential

$499.00

usage based, per month

Plan includes:

1 Phone Number
Two-Way SMS
Campaign
Campaign Analytics

Plus

Pricing available upon request

Plan includes:

Embed Rich Media
AB testing

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TextUs Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of TextUs
Activity Dashboard
Alerts/Notifications
API
Automated Responses
Collaboration Tools
Compliance Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop
File Sharing
Live Chat
Mass Texting
Multi-Campaign
Prioritization
Real-Time Chat
Real-Time Notifications
Remote Access/Control
Reporting & Statistics
SMS Messaging
Tagging
Third-Party Integrations
Transcripts/Chat History

TextUs Integrations

Bullhorn for Salesforce

JobDiva

Salesforce Sales Cloud

Bullhorn ATS & CRM

HubSpot CRM

Staffing Referrals

See all 22 integrations

TextUs User Reviews

Overall Rating

4.7

Ratings Breakdown

79%

13%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.7

Functionality

4.6

Erin W.

Verified reviewer

Staffing and Recruiting

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Hard to remember what what I did before TextUs! The efficiency is incredibly time saving!

Get responses and get them quickly!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 5

Pros:

It saves me time, frustration and so much more!

Cons:

That I cannot attached documents to it, that would be even MORE fabulous but at least now I can receive documents which has been so wonderful!

Michelle K.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

TextUs is a fabulous tool!

TextUs was able to quickly adapt to the way my teammates and I reach out to people, and mesh their system with our existing database. The customer service is top notch - responses are immediate to any concern, and generally they have a solution to problems within moments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the convenience of being able to text using my computer keyboard and having that connect directly with our database. I don't have to waste time copying and pasting my communication notes - TextUs auto-populates my communication in database notes whenever I use it!

Cons:

I'd love it if there were a way to combine individual texts into a single "conversation note" in my database.

Luke K.

Verified reviewer

Entertainment

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed August 2024

Good for uploading lists but functionality is limited

This was okay for my first texting company but I think there are better options out there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TextUs was great on the initial set up. I was able to upload my contacts to create our lists.

Cons:

When I went to renew, the cost was a substantial increase and I found different services that offered more options for cheaper.

James G.

Verified reviewer

Accounting

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

It's like having a cell phone on your workstation!

Mass communication and 1 on 1 communication are a breeze to manage with this software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Communicating with numerous clients across a large variety of industries can be challenging enough on it's own. Texting has become a preferred method of contact for busy people and using the TextUs app makes it very efficient on our end. Also, you can use this on a PC, Mac, smartphone on the go - all are seamless and allow us to communicate with current and potential clients on the fly.

Pie O.

Verified reviewer

Outsourcing/ Offshoring

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed January 2023

One App for Texting

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the capability to mass SMS candidates, employees, and other groups with invites to visit our offices and chat with a recruiter in person as well as messages thanking them for their online applications.

Cons:

It's the amount of Text Messages you can send per day. I hope they get to increase it and make it an exception.

Jessica W.

Verified reviewer

Staffing and Recruiting

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

I love TextUs!

They are very easy to work with and quick to respond to any questions or errors that may occur. Great experience overall!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Efficiency it allows when trying to communicate quickly. Very user friendly!

Cons:

Nothing comes to mind! I use this app every single day to communicate with my colleages.

Lisa G.

Verified reviewer

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed June 2018

It has been such a helpful tool in the recruiting business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the simplicity of the program. I love that I can send out "Mass" texts to my employees and that I can create templates for future texts to be sent out automatically.

Cons:

I wish the import of contacts feature was a little more user friendly. And when you finally get this feature to work, sometimes all your contacts won't transfer over.

Walter G.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed December 2017

TextUs makes discreet communication and documentation of said communication very simple!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the integration with my company's database software. This eliminates extra steps to document my communication over time. Whether I'm interacting with an individual or a massive group, TextUs lets me personalize every message.

Cons:

When TextUs searches a page for phone numbers, I want to be able to sort that contact list by first or last name. I want to be able to sort my contact list by first or last name as well.

Jennifer S.

Verified reviewer

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2017

Amazing product!

Better candidate response and communication. Full visibility company-wide of incoming and outgoing texts.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use! It integrates with our ATS, Bullhorn, so all inbound and outbound texts are recorded in the notes for each candidate we contact. Amazing response rate, within the first month of use, our average response rate was over 60% company-wide with some of our top users seeing over an 80% response rate from candidates!

Nilesh J.

Verified reviewer

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed October 2017

TextUS is very helpful to reach the candidates directly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TextUS is very helpful to reach the candidates directly, we can get candidates reply quickly either its a Yes or No. TextUS allow us to write long text as well. Very useful product specially for recruiters.

Cons:

I do not think anything wrong/dislike thing in TextUS. Its a great tool for us to reach candidates quickly.

Showing 1 - 10 of 126 Reviews

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