Zipwhip 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Zipwhip

4.6

(119)

Pricing

Starting at $19.00 per month

About Zipwhip

Zipwhip is a SMS marketing solution designed to help businesses in healthcare, fitness, retail, veterinary, automotive, legal, education and other industries streamline communication with customers using templates, scheduled messages, automated replies and more. Administrators can gain visibility into client engagement metrics and the performance of inbound/outbound text messages and keywords through reports.

Key features of Zipwhip include group messaging, mobile notifications, custom fields, IP whitelisting and single sign-on (SSO). Managers can send documents, images or videos via MMS messages and bulk upload contacts to store details including phone numbers, job titles and addresses on a unified platform. Additionally, the solution deploys multi-factor authentication to protect confidential data against phishing or ransomware attacks.

Zipwhip facilitates integration with various third-party systems such as Clio, Velocity, HubSpot, Pipedrive and more. The product is available on monthly or annual subscriptions and support is extended via phone, email, FAQs and other online measures.

Zipwhip Screenshots

Zipwhip Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Basic

$19.00

flat rate, per month

No plan information available

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Zipwhip Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of Zipwhip
API
Automated Responses
Mass Texting

Zipwhip User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

25%

Secondary Ratings

Ease of Use

4.8

Value for money

4.5

Customer support

4.2

Functionality

4.4

Matthew V.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Great option for getting texts at a work line

Ratings Breakdown

Ease of use

Previously 4

Functionality

Pros:

I was shocked at how many people were texting an "office phone". I started receiving texts the day I turned this on, so I shutter to think of how many I missed prior.

Cons:

This only does texting. I feel like current software options allow for texting/VOIP/etc all as one purchased service.

Betsania R.

Verified reviewer

Accounting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

Overall Experience with Zipwhip (WE MISS YOU)

Our overall experience with Zipwhip was great. We were with Zipwhip for several years, and were very sad when we heard they were no longer going to be in business, we looked for a companies with similarities to zipwhips for months.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ZipWhip was very easy to use, setup was very easy as well. It was very easy to train new employee on how to use the software. Very cost effective. It was very difficult to find a similar software with everything Zipwhip offered at the same price or even close to the same price. We miss Zipwhip very much.

Cons:

I would say what we least liked about Zipwhip it was they didn't particularly didn't have focus on insurance agencies.

Lori M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

ZipWhip

It's been a great experience for us. The people we've worked with at ZipWhip have been great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ZipWhip is easy to use and provides and affordable solution for two way texting with our listeners. Listeners are able to text to our 800 number, the number that they are familiar with and use for calling. Having texting is especially important for our station that is geared to the younger listener. They are much more likely to engage through texting.

Cons:

Can't think of anything that we don't like. The recent upgrade to the software has made group texting easier which is a plus too.

Jessica C.

Verified reviewer

Construction

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Great for small business!

Overall, we loved zipwhip and used it until they no longer offer texting services we needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, plain interface, login from anywhere.

Cons:

We did not like the limitations to attachments.

steph a.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

we miss zipwhip

zipwhip was easy, cost effective and convenient

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the web extension, ease of use, cost effective

Cons:

nothing - we miss it!!! there are no good replacements

Tega E.

Verified reviewer

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

ZipWhip Experience

My overall experience with Zipwhip was positive. The platform made business communication easier and more effective, with reliable features and straightforward usability. It streamlined customer engagement, saving time and improving productivity. Great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Zipwhip was its seamless integration of texting with existing business phone numbers, making communication more efficient. The user-friendly platform and the ability to engage customers directly through SMS stood out. It was user friendly and simply

Cons:

SMS character limit, and did not support PDF attachment

Katrina M.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

Great text platform

I really enjoyed using ZipWhip during the time my company partnered with them

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I LOVED that you can filter by who last replied to the text

Cons:

The layout looked a little bit outdated.

Victor W.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

What about Zipwhip

It was very good. We were happy with the performance and pricing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It worked as we expected and needed it to.

Cons:

They went out of business or something happened and we needed to switch.

Hazel D.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Zipwhip for Business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zipwhip was easy to train on and easy to use.

Cons:

Can't think of anything except that they were no longer going to be able to be used by my company.

Alexander B.

Verified reviewer

Law Practice

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2023

Great software that went away for no reason.

Pretty good. Easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What separated Zipwhip from most of their competitors is that you did not need a new SMS number. Instead, you could make your main landline text enabled. The service worked well and was not expensive.

Cons:

For some reason Twilio decided to buy Zipwhip and shut it down. Zipwhip is going away as a service at the end of the year. I have switched to one of their competitors but the interface is terrible.

Reasons for choosing Zipwhip

Because the interface was much better.

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