YouScan 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

YouScan

4.9

(103)

Pricing

Starting at $499.00 per month

About YouScan

YouScan is an AI-powered social listening platform, designed to empower brands, agencies and startups in monitoring consumer opinions and mentions of their products or brand, thereby enabling the discovery of invaluable insights. The platform offers text, image, and sentiment analysis, trend detection, smart alerts, auto-categorization, spam filtering, visual insights, and recently announced – Insights Copilot, an intelligent social media listening AI Agent.

By leveraging YouScan, marketers, researchers, CX experts, and PR professionals gain a comprehensive understanding of their customer base by delving into three pivotal aspects:

"What they say"

With the aid of YouScan's robust text analysis capabilities, particularly the integration of AI Agent – Insights Copilot, effortlessly comprehending consumer opinions about brands, competitors, and events becomes a reality.

"What they do"

YouScan's Visual Insights delve into the world of social media images, providing an in-depth analysis of real-life interactions between people and brands or products. This includes the identification of brand logos and the generation of automated reports infused with visual content analysis....

YouScan Screenshots

YouScan Pricing and Plans

Starting price: $499.00 per month

Free Trial

Free Version

Basic – Starter 3

$499.00

per month

No plan information available

Unlimited Plans

$1,000.00

No plan information available

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YouScan Features

Popular features found in Social Media Monitoring
Campaign Analytics
Competitive Analysis
Content Management
Dashboard
Engagement Tracking
Multi-Channel Data Collection
Performance Metrics
Reporting & Statistics
Social Media Integration
Trend Analysis
More features of YouScan
Access Controls/Permissions
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Audience Analytics
Audience Engagement
Audience Targeting
Benchmarking
Boolean Search
Brand Tracking
Campaign Management
Charting
Collaboration Tools
Commenting/Notes
Competitor Monitoring
Customer Engagement
Customizable Branding
Customizable Reports
Dashboard Creation
Data Import/Export
Data Visualization
Email Alerts
Filtering
Hashtag Tracking
Impact Measurement
Influencer Tracking
Keyword Filtering
Keyword Tracking
@mentions
Mobile Alerts
Monitoring
Multi-Channel Marketing
Multi-Language
Natural Language Processing
Negative Feedback Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Reputation Management
Search/Filter
Sentiment Analysis
Social Listening
Social Media Monitoring
Social Mentions Tracking
Social Performance Management
Tagging
Third-Party Integration
Third-Party Integrations
Visual Analytics

YouScan Integrations

Meta for Business

Twitter/X

Freshdesk

Slack

Zendesk Suite

Instagram

See all 8 integrations

YouScan User Reviews

Overall Rating

4.9

Ratings Breakdown

88%

12%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

5.0

Functionality

4.7

Tetiana B.

Verified reviewer

Accounting

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed April 2024

Great social media listening tool with wide coverage of sources

YouScan has impressive coverage of social media sources, ensuring we get all important mentions. The tool keeps improving overall. The team is very customer-centric, quick to respond, and helpful whenever we need to clarify something.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

YouSacn lets us pay close attention to our audience's opinions and popular discussion topics. It's handy for spotting trends that come and go with the seasons and how these trends affect what users say online. The Audience Analysis feature helps us catch any shifts in the audience's interests. Thus, we can adjust our communications based on fresh, real-time data.

Cons:

We haven't run into any significant issues. It would be great to see even more flexible customer dashboards.

Ileana L.

Verified reviewer

Telecommunications

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed June 2025

Youscan has superior features vs others tool.

It has been a great experience to discover all the options this tool has to optimize the team's analysis time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It helped our organization tracking conversation from a diverse sources including meta and TikTok, which we were not capable to do using other platforms.

Cons:

Some filtering, searching or historical collection process can be more manual than other platforms .

Reasons for switching to YouScan

The limited data sources that bradwatch was offering

Dana H.

Verified reviewer

Food & Beverages

10000+ employees

Used daily for less than 12 months

Review source

Reviewed August 2025

YouScan has helped us fill gaps in our social listening capabilities

It's great- we really find a lot of value in the tool and it has helped us get deeper and richer insights.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Visual and audio monitoring. Customer Service is fantastic. AI capabilities are extremely helpful and cuts down time on getting to great insights.

Cons:

Platform has a steep learning curve if you aren't in it every day. Need to be very strong at Boolean to set up topics.

Chai N.

Verified reviewer

Biotechnology

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed December 2025

Exceptional Support and Product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service team is truly dedicated! They are responsive, helpful, and always ready to assist with any questions or issues. On top of that, the user experience (UX) is smooth and intuitive, making it easy to navigate and extract valuable insights without any hassle. The tool makes social listening effortless and effective. Highly recommended!

Cons:

I don't see any downsides; it's better than the other social listening tools I have used and seen demos of.

Viktoriia H.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed May 2023

Highly recommend Yuscan to anyone who wants to stay ahead of the curve in managing brand reputation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I work at medical laboratory environment, we were need of a solution to streamline and expedite our customer feedback tracking process. Manually sifting through feedback was not just time-consuming, but it often led to the discovery of already escalated discussions or situations that could have been readily averted had we been able to react more promptly. Yuscan became our ally in this, illuminating even the hidden corners of forums where feedback was left. It has also allowed us to spot untagged posts on social media where our company's name was simply mentioned.Also we use Yuscan alert system, any mention of key words or phrases triggers an immediate alert, which keeps me constantly informed and primed for action. With this tool, our awareness is heightened, enabling us to respond swiftly to potential crises or opportunities.Yuscan is not only invaluable for tracking customer feedback but it also offers allowing us to monitor our competitors. This has opened a window into understanding their communication topics and the channels they utilize, giving us deeper insights into our market landscape.I also liked their customer service. Their prompt, detailed, and amicable responses to my queries have shown me their profound understanding of their service, their passion for what they do, and their sincere value for their customers.

Cons:

It takes time and desire to learn how to work with the system. We spent a lot of time to choose the right keywords for our queries. But the customer support service is very helpful in this.

Reasons for switching to YouScan

The services I used before allowed monitoring only manually.

Priscila S.

Verified reviewer

Market Research

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Excellent costumer support

Customer support is excellent, they are very quick to answer and always available to help with a solution. They are also open to suggestions on how to improve their software.I highly recommend it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

t's very user-friendly and visually appealing. Their sources are very varied and their AI tag is not perfect but very accurate. There are a lot of filters that make query writing and refining much easier. One small detail that makes a difference it tells you exactly what is wrong with your query so you can easily correct it. Other software I've used only tells you there's something wrong without highlighting where.

Cons:

Setting a date range can be tricky, collecting historical data with high mentions can take a full day. The visual insights are great but you can't download an excel file or pdf with the URL's collected, it needs to be done manually.

Reasons for choosing YouScan

better and more varied sources, better value for money,

Reasons for switching to YouScan

Better and more varied sources

Vendor Response

Thanks a lot, Priscila, we truly appreciate the feedback and your business! We've recently improved the speed of historical data collection, let us know how that works for your now. The calendar widget for date range settings has also been redesigned recently, hopefully it serves you better now! :)

Replied June 2023

Aleksei S.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

A Must-Have Tool for Social Listening and Brand Monitoring

YouScan has become an essential part of our daily workflow. It helps us stay on top of conversations, respond quickly to emerging issues, and make data-driven decisions. The support team is always friendly and ready to help. We’re very happy with the results and highly recommend it to anyone working in brand management or customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

YouScan provides powerful and precise social media listening tools that help us track brand mentions, spot trends, and better understand our audience. The Visual Insights feature is especially impressive—it gives a clear picture of how people engage with our brand. The platform is fast, reliable, and easy to use, even for new team members.

Cons:

There’s honestly nothing major to complain about. The platform exceeded our expectations and continues to improve with each update.

Pablo G.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

La mejor cobertura del mercado

I have been working with YouScan for 5 years, and for me, it is the best tool to work with because it is easy to use, very intuitive, and has full coverage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has the best coverage in the market, which It is the most valuable aspect in a social listening tool

Cons:

The visualization of information on the standard dashboard could be more comprehensive. Customization of automatic alerts regarding the sending frequency is somewhat limited.

Kevin C.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Really good and easy to use social listening tool

The platform's ability to monitor social media effectively guarantees that we remain up to date on advancements and brand mentions that other technologies could miss.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Except of a great monitoring which is the most valuable for us Youscan has a lot of great tools which save our time and help us work even more effectively thanks to their dashboards, alerts, digest, all analytics and much more

Cons:

Some of sources can be not covered but their support help to deal with it, you just need send them the request

Jordan M.

Verified reviewer

Online Media

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed August 2025

A game changer at understanding organic conversation

So far, I've really enjoyed using YouScan in my reporting. It's fast and easy to use and gives me a much more comprehensive look at organic conversation and UGC, which helps me create smarter and more insightful reports on social media performance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

YouScan's interface is super easy to understand and use. The platform's clean graphs and charts make it easy to implement into reporting. I love the variety of options to filter down and narrow the conversation; it makes it much easier to understand how users are organically engaging with a topic and how they feel.

Cons:

I wish the Search tool had a few more features. Sometimes I need a bit more data, but I don't want to create a whole new topic. The query building system is also a little complicated and challenging to comprehend, but that's primarily due to the variety of options and capabilities compared to previous tools.

Showing 1 - 10 of 103 Reviews

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