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YouScan

YouScan 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

YouScan
YouScan
4.9
(100)

Pricing

Starting at $499.00 per month

About YouScan

YouScan is an AI-powered social listening platform, designed to empower brands, agencies and startups in monitoring consumer opinions and mentions of their products or brand, thereby enabling the discovery of invaluable insights. The platform offers text, image, and sentiment analysis, trend detection, smart alerts, auto-categorization, spam filtering, visual insights, and recently announced – Insights Copilot, an intelligent social media listening AI Agent.

By leveraging YouScan, marketers, researchers, CX experts, and PR professionals gain a comprehensive understanding of their customer base by delving into three pivotal aspects:

  1. "What they say"

With the aid of YouScan's robust text analysis capabilities, particularly the integration of AI Agent – Insights Copilot, effortlessly comprehending consumer opinions about brands, competitors, and events becomes a reality.

  1. "What they do"

YouScan's Visual Insights delve into the world of social media images, providing an in-depth analysis of real-life interactions between people and brands or products. This includes the identification of brand logos and the generation of automated reports infused with visual content analysis....

3. "Who they are" YouScan's Audience Insights feature proves indispensable in understanding the demographics, interests, and occupations of people engaged in discussions pertaining to brands and various topics across social media platforms. Additionally, YouScan offers seamless integration with numerous third-party CRM, HelpDesk, and messenger applications, like Slack and Microsoft Teams. Comprehensive customer support is provided through multiple channels, including phone, email, and extensive documentation.

YouScan Screenshots

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YouScan Pricing and Plans

Starting price: $499.00 per month
Free Trial
Free Version

Basic – Starter 3

$499.00

per month

No plan information available

    Unlimited Plans

    $1,000.00

    No plan information available

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      YouScan Features

      • Popular features found in Social Media Monitoring
        Campaign Analytics
        Competitive Analysis
        Content Management
        Dashboard
        Engagement Tracking
        Multi-Channel Data Collection
        Performance Metrics
        Reporting & Statistics
        Social Media Integration
        Trend Analysis
      • More features of YouScan
        Access Controls/Permissions
        Activity Tracking
        AI/Machine Learning
        Alerts/Notifications
        API
        Audience Analytics
        Audience Engagement
        Audience Targeting
        Benchmarking
        Boolean Search
        Brand Tracking
        Campaign Management
        Charting
        Collaboration Tools
        Commenting/Notes
        Competitor Monitoring
        Customer Engagement
        Customizable Branding
        Customizable Reports
        Dashboard Creation
        Data Import/Export
        Data Visualization
        Email Alerts
        Filtering
        Hashtag Tracking
        Impact Measurement
        Influencer Tracking
        Keyword Filtering
        Keyword Tracking
        @mentions
        Mobile Alerts
        Monitoring
        Multi-Channel Marketing
        Multi-Language
        Natural Language Processing
        Negative Feedback Management
        Real-Time Analytics
        Real-Time Data
        Real-Time Monitoring
        Real-Time Notifications
        Real-Time Reporting
        Reporting/Analytics
        Reputation Management
        Search/Filter
        Sentiment Analysis
        Social Listening
        Social Media Monitoring
        Social Mentions Tracking
        Social Performance Management
        Tagging
        Third-Party Integration
        Third-Party Integrations
        Visual Analytics

      YouScan Integrations

      Meta for Business
      Meta for Business
      Twitter/X
      Twitter/X
      Freshdesk
      Freshdesk
      Slack
      Slack
      Zendesk Suite
      Zendesk Suite
      Instagram
      Instagram

      See all 8 integrations

      YouScan User Reviews

      Overall Rating

      4.9

      Ratings Breakdown

      5

      89%

      4

      11%

      3

      0%

      2

      0%

      1

      0%

      Secondary Ratings

      Ease of Use

      4.8

      Value for money

      4.7

      Customer support

      4.9

      Functionality

      4.7

      Sarah's profile

      Sarah S.

      Verified reviewer

      Consumer Goods

      501-1000 employees

      Used daily for less than 12 months

      Review source

      Reviewed September 2025

      Excellent social listening platform

      4

      Overall, we are very happy with YouScan and look forward to unlocking more insights for our brand. They have already added several new features since we started our plan with them, and we can't wait to see what's next.

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      We use this tool to do our social media listening, and it's been a game-changer. We've been able to find and participate in conversations that we would have otherwise missed. The starter plan is a great value! The visual and audio insights are something we couldn't find with other social listening platforms.
      Cons:
      Compared to other social listening platforms, the UX isn't the best, and it can be a little clunky. I would not recommend it for team members who have a hard time learning new technology. I also wish there were a mobile app. The website doesn't work well on a mobile device, and being able to access insights on the go is paramount for social media teams.

      Reasons for choosing YouScan

      We felt YouScan offered the most value for our brand at the best price.

      Reasons for switching to YouScan

      The social listening features within Sprout social did not do what we needed them to do. YouScan offered more features at a similar price point.

      Read More

      SF

      Shea F.

      Verified reviewer

      Market Research

      51-200 employees

      Used weekly for less than 12 months

      Review source

      Reviewed August 2025

      Powerful Social Listening that won't Break the Bank

      5

      My overall experience with YouScan has been really nice. I was able to implement it quickly, scale it across two projects, and utilize it to quickly research other project opportunities. The price is very manageable for the tight budgets I work with. It was also relatively easy to train contractors on using the tool, thanks to YouScan's academy which can be done individually and at your own pace.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      YouScan is the best "bang for your buck" tool on the social listening market right now. Unlike other platforms, it will not break the bank, and still comes with an extremely wide breadth of sources including TikTok, Facebook, and Instagram, which can be difficult to access on other social listening tools. The geographic range of sources was the top selling point for my team, as we required deep reseach capabilities in Central Asia, a region that is not well covered under other social listening tools. YouScan is on the leading edge of innovation, with tools like visual recognition and Copilot integration that are unmatched on the current market. I've found YouScan to be easy to use, though I had a background in social listening beforehand. But with the level of detailed attention and eager support provided by YouScan's customer service, I think anyone can take advantage of their services and quickly learn to use YouScan to its best capability. My team has used Youscan for nearly a year, to great success, monitoring two large infrastructure projects in an extremely complex information environment with a multitude of stakeholders and many mininformation campaigns. It helps us stay ahead of the noise and keep our clients informed on risks and opportunities related to their projects.
      Cons:
      My only complaint about YouScan is the user interface for writing queries, which could be improved. It would be nice if the topics included subtopics, so writers do not have to manage such large queries. It's not impossible, but could be easier. It was also hard to wrap my head around YouScan's version of wildcarding, which is automatically applied to any keyword that's not in quotations. YouScan's documentation on the variants was not super helpful, in the end I put most of my keywords in quotes to avoid false positives.

      Reasons for choosing YouScan

      We needed a social media listening tool to conduct research in Central Asian countries, a region which was not covered well in our previous tool. YouScan covers all the sources we need, including VK, OK, and Telegram. YouScan supports our monitoring work for a global multilateral involved in large infrastructure projects in Central Asia, helping keep them informed about key actors and stakeholders, public perception towards the projects, and any new or emerging risks in the area. What would have taken countless hours to search for manually on social media sites and google, YouScan now captures immediately and brings it all into one place. YouScan saves us time and makes the job of my analysts much easier.

      Read More

      VU

      Valdir U.

      Verified reviewer

      Market Research

      51-200 employees

      Used weekly for less than 12 months

      Review source

      Reviewed December 2025

      Broad access to digital sources and user-friendly experience

      4

      A user-friendly, comprehensive tool with access to many sources, although with limitations in number of queries and search tool.

      Ratings Breakdown

      5
      Ease of use
      4
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      YouScan offers more information sources that are not available in other tools, like TikTok content and the ability of integrating Google Maps reviews, among others. It is a very user-friendly platform. The fact that mention volume increases do not affect the project quotas is also a strenght. Customer Support has been very helpful and has addressed our questions and needs promptly.
      Cons:
      The number of queries (in all plans) is very limited, which implies combining several projects into one query. This is not ideal for a medium or large operation, at least for agencies. Most other tools are not as restrictive on this matter, or don't have any limits. The "Search" tool (outside the Topics) provides very limited information since the sample is so small. Therefore it's useful only for very large volumes or for the mentions number. It is not competitive vs other platforms like Talkwalker.

      Read More

      Leoné's profile

      Leoné v.

      Verified reviewer

      Marketing and Advertising

      501-1000 employees

      Used daily for less than 2 years

      Review source

      Reviewed November 2025

      Indispensable Tool, Unparalleled Support

      5

      Youscan has become an indispensable part of our daily workflow. From the very beginning, the platform impressed us with its ease of implementation. The interface is remarkably intuitive, allowing our team to get up and running with a minimal learning curve—a rare balance of power and simplicity. Our Customer Success Manager, [sensitive content hidden], is absolutely phenomenal. She is more than just a support contact; she's a true partner to our team. Her proactive check-ins, tailored training sessions, and incredible knowledge of the platform ensure we are always maximising its capabilities. What's more, the entire Youscan team genuinely listens. Our feedback is not only heard but actively implemented by the tech team, demonstrating a real commitment to client success. In a crowded market, Youscan distinguishes itself with a powerful platform and a customer-centric culture that is second to none. We cannot recommend it highly enough.

      Ratings Breakdown

      4
      Ease of use
      4
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      The feature set is where Youscan truly shines. The Insights Co-pilot is, without exaggeration, a game-changer. The ability to analyse images, the brilliant TikTok integration, and the sophisticated auto-categorisation have fundamentally changed not only the way we work but also the quality of our outputs. We are uncovering deeper, more nuanced insights from visual data and emerging platforms that were previously out of reach.
      Cons:
      The platform interface has certain limitations, such as the inability to compare different date ranges.

      Read More

      Khojiakhmad's profile

      Khojiakhmad N.

      Verified reviewer

      Banking

      1001-5000 employees

      Used daily for more than 2 years

      Review source

      Reviewed November 2025

      Great for everyone

      5

      Overall, YouScan is a great service if you want to monitor your audience's opinion of your brand in a timely manner, evaluate the results of advertising campaigns and track the overall impression of your brand online

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      This service allows you to maximize the depth of research of customers' opinion about the brand. It allows you to create dashboards and has a wide range of functionality, from text mentions to voice and visual mentions, which in turn perfectly combines with the improvement of customer experience.
      Cons:
      It is difficult to single out weaknesses, the first thing that comes to mind is a slight difficulty with the configuration of the cabinet, where you need to manually specify the command for the platform, but even this is easy to learn thanks to the staff of the company.

      Read More

      SS

      Sage S.

      Verified reviewer

      Marketing and Advertising

      10000+ employees

      Used daily for less than 2 years

      Review source

      Reviewed September 2025

      A Game-Changer in Social Listening & Visual Insights

      5

      Overall, our experience has been great. The features have set our team apart and the YouScan team has been nothing but great to work with!

      Ratings Breakdown

      4
      Ease of use
      4
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      YouScan has completely transformed the way our team approaches social media monitoring. It’s not just another listening tool—it’s a platform that actually delivers intelligence we can act on. The biggest game-changer for us has been the logo recognition feature. We’re now uncovering brand mentions in user-generated content that would’ve flown completely under the radar before. This has helped us surface valuable insights and even detect high-profile mentions that were previously invisible to traditional text-based tools. We’ve used other platforms in the past, but none have come close to what YouScan offers in terms of visual analysis and AI-driven context. It’s helped us spot trends earlier, understand how our brand is being seen and shared, and even flag emerging opportunities or risks—all in real time. Simply put, YouScan has raised the bar for what we expect from a social listening platform. It’s become an essential part of how we track our brand presence and stay ahead in an increasingly visual online world.
      Cons:
      I don't like that YouScan charges per feature - it would be much nicer if features were inclusive with builds within that.

      Read More

      VR

      Verified
      Reviewer

      Oil & Energy

      501-1000 employees

      Used daily for more than 2 years

      Review source

      Reviewed September 2025

      Great coverage and valuable alerts for our brand

      5

      YouScan helps us track mentions in social media and online news not only by keywords, but also by finding logos in images and subtitles in videos. This gives us a much wider picture of what people are saying. The dashboards are simple to use, and the alerts make sure we don’t miss anything important.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      The platform collects data from many different sources and provides reliable and accurate results consistently.
      Cons:
      The pricing is a bit on the higher side, but the value makes up for it, especially considering the quality of insights.

      Read More

      MB

      Marinela B.

      Verified reviewer

      Marketing and Advertising

      11-50 employees

      Used daily for less than 12 months

      Review source

      Reviewed December 2025

      Amazing Social Listening Tool

      5

      YouScan has helped our agency expand the range of PR services we offer to clients. The tool brings significant value to brand reputation management and is definitely worth the investment. Their customer support is excellent—the team is always available, helpful, and ready to guide you whenever needed.

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      A social listening tool that provides a complex and comprehensive understanding of your brand’s reputation, as well as that of your competitors. It offers valuable insights into audiences, products or services, growth opportunities, and weaknesses.
      Cons:
      The platform is intuitive, but it takes some time to fully understand and make use of all its features. Once you get familiar with its functionality, it becomes easy to use.

      Read More

      Jacob's profile

      Jacob D.

      Verified reviewer

      Marketing and Advertising

      11-50 employees

      Used weekly for less than 6 months

      Review source

      Reviewed August 2025

      YouScan has become my go-to tool for social listening and analytics and has absolutely improved my reporting insights and capabilities.

      5

      My experience using YouScan has been extremely positive so far. The training process was fast and comprehensive and our bi-weekly meetings with [sensitive content hidden] have been helpful and engaging, especially as we explore new features that I haven't discovered yet on my own.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      YouScan is user-friendly, comprehensive, and has become an integral part of my day to day reporting. I really enjoy the cross-channel conversation breakdowns and sentiment functionality.
      Cons:
      Our team could use additional filtering options on the Topics page. With a high volume of Topics, additional tags could help sort through topics quicker and allow teams to filter for their own projects.

      Read More

      CN

      Chai N.

      Verified reviewer

      Biotechnology

      11-50 employees

      Used weekly for less than 12 months

      Review source

      Reviewed December 2025

      Exceptional Support and Product!

      5

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      The customer service team is truly dedicated! They are responsive, helpful, and always ready to assist with any questions or issues. On top of that, the user experience (UX) is smooth and intuitive, making it easy to navigate and extract valuable insights without any hassle. The tool makes social listening effortless and effective. Highly recommended!
      Cons:
      I don't see any downsides; it's better than the other social listening tools I have used and seen demos of.

      Read More

      Showing 1 - 10 of 100 Reviews

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