Tradewing 2026: Benefits, Features & Pricing

We did our customization and rollout very quickly so we could hold an upcoming conference in the platform. It was so easy to set up and very intuitive! I'm our only staff person and I was concerned that rolling out a new platform ahead of a big event would be too much to take on. Our TradeWing support person ([SENSITIVE CONTENT HIDDEN]) is amazing and is there to help us every step of the way! I am constantly pleasantly surprised at how easy this software is. Not only for us, but for our members as well. We are excited to see this already adding value for our members in such a short time!

So far, my overall experience with Tradewing is exceptional. We are hosting our first major event on this platform in about two weeks, and the support has been excellent in helping to ensure our success. I'm excited to put this platform to work as our regular day-to-day member engagement tool after the conference.

The sales experience proceeded well. We had a team vetting the product, which can become overwhelming, but the salesperson was focused and professional. The build, too, went well. Where it went downhill was once the final product was unveiled. While the member backend functioned as promised, the public-facing website "design" was so simplistic that it looked unfinished and unprofessional. Where before we had a nice aesthetic and a home page with a rotating image, we now had a single image that was far too small for the expansive white background. When we asked for a rotating banner image on the home page to help fill the space, we were told that TradeWing did not have the capability to supply that basic website feature. More importantly, while we had been clear from their sales demo to the build that we were looking for an all-inclusive product to replace our old website and the collection of systems that we had been using, we found (when we noticed plain text on the new website where there had previously been a link) that document storage was also not something that TradeWing could handle. Instead, their recommendation for the hundreds of documents that were to be linked from our website (like member applications and sample policies) was to set up a Google docs account to store the documents which would then have to be linked in from the website. Our webinar archive - which we had also been clear about needing to maintain - was similarly problematic to them. After discussions with our developer, it became apparent that they were not going to be able to deliver on the all-inclusive product that was promised and contracted for. We, consequently, stopped the build, cancelled the service, and requested a refund of what we had paid. In response, the [sensitive content hidden] requested meeting with me first, and a meeting was set up but had to be rescheduled. Since we were now in a time bind on the website, we found a new product and contracted with a different vendor for what we needed in the interim. When I let the [sensitive content hidden] know that we had signed a contract with another vendor, his communications stopped and, despite months of repeated emailed requests to the developer and the [sensitive content hidden] , we never received any refund. If you want an all-inclusive product, then avoid disappointment and spending money and time unnecessarily by going somewhere else.

Tradewing has helped us provide our member base a platform that provides a dedicated communications platform that is exclusive for our member base. No spam or unwanted ads on our platform. We also are excited about the virtual event capabilities as a way of adding a live stream of future live conventions, for our members that traditionally can't attend our live conventions due to cost of travel, room and board which can be high when traveling from the other side of the world. Excellent customer support coupled with a desire for feedback by the developers to IMPROVE the actual platform and make it better, is really part of an amazing experience.

Tradewing has provided my association with a user-friendly, reliable product that has improved my communications with members. Exceptional customer service is important to me and they have exceeded my expectations.

Overall I thought that it was a great platform to use and I look forward to doing it again. I did not directly deal with the technical support but from what I was told through out the technical issues that we were having, they were very responsive and responded to the issues with a sense of urgency. This to me speaks volumes about the product itself. I would recommend this software to many people!

Connecting our members to each other and allowing them to post and share resources is very useful and user friendly. The Tradewing team walked us through defining the community objectives, to make it more aligned with organization objectives.

Tradewing offers our association members a great way to communicate and stay connected outside of our live events. It's also a great way for us to make announcements, as opposed to email.

Tradewing has given us a community we were looking for to offer our members. The ease of use and the great layout make it very user friendly whether you are tech savvy or not. The conference side of it is great and we are loving all the new features they keep rolling out. The customer service is above, and beyond which means a lot to us.