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123FormBuilder vs SurveyMonkey

Updated February 9, 2026

123FormBuilder vs SurveyMonkey: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$37.00

per month

$30.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Customizable Questions
4.75
Reporting/Analytics
4.64
Customizable Forms
4.57
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Multiple Question Types
4.73
Data Capture and Transfer
4.73
Pulse Surveys
4.67
See All
Integrations
WordPress
WordPress
Campaign Monitor by Marigold
Campaign Monitor by Marigold
Egnyte
Egnyte
See All
Microsoft Excel
Microsoft Excel
Slack
Slack
Zapier
Zapier
See All
Pros / Cons
  • FormBuilder makes it easy for us to obtain information from new hires and current employees across the world.
  • Pricing seems expensive unless you need to create a lot of forms.
Read more
  • It’s quick to get surveys up and running, offers clean analytics, and works well across teams. Despite a few technical and integration quirks, it remains my go-to survey solution due to its stability, affordability, and thoughtful design.
  • Customer support gets very slow at times, and I had to put in additional efforts into learning about advanced file sharing and scheduling features.
Read more
Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.4/ 5
Customer Support
4.1/ 5
Highest performing feature
in the comparison
4.3/ 5
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad