GoSurvey 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

GoSurvey

4.7

(33)

Pricing

Starting at $17.00 per month

About GoSurvey

GoSurvey is a survey solution that helps businesses in retail, healthcare, education, real estate and other industries gather customer feedback, capture leads, and conduct market research. It comes with in-built customizable survey templates for multiple categories such as staff effectiveness, brand awareness, political forms and more.

GoSurvey lets respondents capture images, videos, audio, locations and eSignatures to provide context and validation to surveys. The conditional display functionality enables businesses to create logical question flows based on previous answers. Additionally, it lets professionals automatically send pre-configured email responses to customers after survey completion.

GoSurvey allows businesses to create close-ended, open-ended and interactive question types in multiple local languages. It comes with Android and iOS mobile applications, letting customers submit surveys remotely. It is available on monthly and annual subscriptions and support is extended via phone, email and other measures.

GoSurvey Screenshots

GoSurvey Pricing and Plans

Starting price: $17.00 per month

Free Trial

Free Version

Basic

$17.00

per feature, per month

No plan information available

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GoSurvey Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of GoSurvey
Alerts/Notifications
Conditional Logic
Customer Segmentation
Customizable Branding
Face-to-Face
Mobile Survey
Monitoring
Multi-Channel Distribution
Multi-Language
Offline Response Collection
Pulse Surveys
Question Library
Randomization
Real-Time Analytics
Real-Time Reporting
Reporting/Analytics
Response Validation
Search/Filter
Statistical Analysis
Survey Builder
Survey/Poll Management
Surveys & Feedback

GoSurvey User Reviews

Overall Rating

4.7

Ratings Breakdown

70%

27%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

5.0

Functionality

4.5

Have you used GoSurvey and would like to share your experience with others?

Gergely G.

Verified reviewer

Media Production

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed July 2019

great tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

best choice for collecting user datas and run campaigns on events

Cons:

some feature, e.g. form editing can be more user friendly

Vendor Response

Hello Gergely, Thanks for taking out time to review us. We're happy to learn about your positive experience with GoSurvey and it was able to help your business. We welcome your suggestions and we will definitely work on it. Thanks again for your honest feedback as it helps us in making GoSurvey a better tool for users like you!

Replied July 2019

Anna V.

Verified reviewer

Market Research

Self-Employed

Used other for less than 12 months

Review source

Reviewed August 2021

Know your Audience Efficiently

Overall, I love how easy and efficient this tool is to conduct surveys. Survey takers had an easy time taking the surveys I created for school projects. I would recommend this software to everyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am currently working towards my Masters degree in Marketing. Several of my classes required myself to make surveys to distribute and write a research paper with the results. I used GoSurvey to make my survey. It is easy to use, easy to distribute to people, the data is easy to interpret. It made my research paper easier to write because all useful information was right in front of me. Survey takers claimed it was easy to complete and understand.

Cons:

I honestly do not find any cons for this software. It can be time consuming for the creator of the survey. I had no complaints or issues with someone completing the survey.

Reasons for switching to GoSurvey

Ease of use

Yvonne E.

Verified reviewer

Telecommunications

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed June 2020

Great survey's

The time spent on the software and app wasn't bad but it was rewarding in other ways than just one.

Ratings Breakdown

Ease of use

Functionality

Pros:

Go survey is very easy to use and to navigate throughout the site or if you decide to get the app. A wide range of question and information is provided. The software offers helpful tool to utilize as a newbie or someone who's returning.

Cons:

What I liked least was the time it took for some of the questions to answered just to let you type out so much then say you do not qualify. That was time consuming but also apart of the process. Its always finding new ways to improve from getting feedback which is great.

Claire F.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 6 months

Review source

Reviewed July 2019

perfect service

Easy to operate, Service Rep always provide good support for me!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

off line survey take photo support ios and android system put images in question options

Cons:

if you can support the feature of scan the business card, that will be perfect!! Need on line service to answer immediately! time difference make reply delay!

Reasons for choosing GoSurvey

Provide features which I need with competitive price!

Vendor Response

Hello Claire, We thank you for taking out time to review us.We're happy to know about your positive experience using GoSurvey. Offline survey has always been class-leading on GoSurvey and your words are just like icing on the cake! We take your suggestions with an open heart and you might see business card scan feature coming in the near future. We also apologise for the inconvenience caused and assure of better services in the times ahead. We are also thankful for appreciating our team member. We always will to travel that extra mile to provide excellent service 24/7. Thanks again :)

Replied July 2019

Vinay K.

Media Production

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

Simple Interface

It solves our need for quality inputs and feedbacks

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is great and customer support is really appreciated

Cons:

Several bugs pauses the work. However good customer support

Vendor Response

We thank you for taking time to review us. We are happy to know that we were able to help your business. We also thank you for appreciating our customer support, we assure of better service in the times ahead. However, we apologise for the issues you faced. We work each day to make GoSurvey a flawless tool for our users and our sincere approach will be to give you the best experience in the coming days. Thanks again!

Replied January 2019

Natalie B.

Verified reviewer

Information Technology and Services

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed June 2019

Best application!

We help clients create custom surveys for their production quality control system and it has proved very beneficial to them, and reduced their paper waste!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very user-friendly, and I was able to create surveys for clients and teach them to use it quickly and efficiently.

Cons:

I haven't found anything negative about the software so far

Reasons for choosing GoSurvey

It has offline availability and you pay per device instead of per user which is very cost effective for us.

Vendor Response

Hello Natalie, Thank you for your valuable time in writing this review. Team GoSurvey is delighted to know about your such great experience with GoSurvey. Valuable words like yours is the reason that we have been able to make GoSurvey a better tool for people out there. It was nice to know how your clients got quickly acquainted with it. On top of that going eco-friendly not just to Save the Earth but it's so easy to manage data and responses digitally than on paper. That's what we want to promote - Going paperless!

Replied July 2019

Shivani K.

Marketing and Advertising

201-500 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Value for money

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use.. Great tool for survey....

Cons:

Open for single system only Cannot login from different mobile

Vendor Response

Thank you very much Shivani for your positive feedback and taking time to post this review! Team GoSurvey is delighted to learn about your positive experience. We work hard to meet expectations like yours, which helps us in constantly improving the app experience. We have taken a cognisance of your concern, we will get in touch with you at the earliest to assist you with the same. Thanks again for your review!

Replied December 2018

Hanifa P.

Internet

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed December 2018

Add more functions

so far so good, maybe more lifetime for update some problem to fix, more functions! Thankyou

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

this software can help our company to make an offline survey easier with capturing photo, recording the audio, with more type of questions and i think this tools is cheaper than survey tools that we ever know.

Cons:

some functions still not availably in this software, maybe in 2019 gosurvey can improve more function in this software. and sometimes, the website doesnt automatically update after the gosurvey team help us fixed some problems. for example: we tell gosurvey team that we can add photo in the options survey, they replay that we can add photo with link detail "how to", but we still didnt find the button. next day when we connect again, the button already update.

Vendor Response

Hanifa, thank you for such encouraging words. Team GoSurvey is delighted to know about your positive experience. GoSurvey has been known to provide top-notch features and we are happy that it's making surveys easier for you. We work hard each day to make GoSurvey more better and you can expect some great features in the time to come! We will definitely have a closer look on the issue and assist you at the earliest. Thanks again!

Replied December 2018

Yujiro M.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for less than 6 months

Review source

Reviewed June 2019

Satisfied!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to contact with a developer and quick reply.

Cons:

Not well known in my country and there is no Japanese language.

Reasons for choosing GoSurvey

Very good cost performance! and easy to contact!

Vendor Response

Hello Yujiro, We thank you for taking time to review us. We're happy to know about your positive experience with GoSurvey. Our team is always easy to reach and quick to respond to any issue you may have. Also, If you have any query regarding configuring surveys in desired language then we request you to please get in touch with us at info@gosurvey.in . Thanks again!

Replied July 2019