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Josh P.
Advisor, 7 years

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Updated February 10, 2026
Toluna Start vs SurveyMonkey: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$30.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Data Analysis Tools
4.19
Reporting/Analytics
4.16
Survey Sample Management
4.13
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Multiple Question Types
4.73
Data Capture and Transfer
4.73
Pulse Surveys
4.67
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Integrations
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Pros / Cons
- Through this software, it helps much in improving products and services of companies that are selling worldwide.
- From appliances to the corona virus it felt like it was trying to find a way to say this one is not a match either. After I completed the survey it took me back to the survey page and my points didn’t reflect the completion.
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- It’s quick to get surveys up and running, offers clean analytics, and works well across teams. Despite a few technical and integration quirks, it remains my go-to survey solution due to its stability, affordability, and thoughtful design.
- SurveyMonkey does not have built-in A/B testing, which would allow users to test different versions of a survey or compare different questions to see which performs better.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Customer Support
4.3/ 5
4.3/ 5
Functionality
4/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad