WidePoint 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

WidePoint

5.0

(4)

Pricing

Starting at $1,000.00 per month

About WidePoint

WidePoint is a telecom lifecycle management solution designed to help businesses handle expenses, orders, devices, assets, logistics, policies and more from within a unified platform. Teams can access custom reports to improve decision-making processes and periodic reviews.

The web-based portal allows users to access asset locations within the organization according to requirements. WidePoint enables businesses to track service or device requests and configure role-based and attribute-based access permissions for team members.

WidePoint Screenshots

WidePoint Pricing and Plans

Starting price: $1,000.00 per month

Free Trial

Free Version

Basic

$1,000.00

per month

No plan information available

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WidePoint Features

Popular features found in Wireless Expense Management
Billing & Invoicing
Budgeting/Forecasting
Expense Tracking
Move/Add/Change Options
Procurement Management
Reporting & Statistics
Usage Tracking/Analytics
More features of WidePoint
Audit Management
Billing for Data
Billing for Voice
Chargeback Tracking
Contract Negotiation
Cost Analysis
Cost Tracking
Customizable Reports
Fixed Line Compatibility
Internal Cost Allocation
Inventory Management
IRS Compliance
Mobile Line Compatibility
Multiple Payment Options
Order Management
Self Service Portal
Split Billing
Trouble Ticketing

WidePoint Integrations

ServiceNow

WidePoint User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.5

Have you used WidePoint and would like to share your experience with others?

Verified

Reviewer

Telecommunications

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

Services Provider - WIDEPOINT

My experience has been very positive. Account management, Helpdesk, and support staff have always been quick to respond with service and solutions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vendor has been very flexible to meet our needs and address any concerns we have.

Cons:

No issues with working with Widepoint. Long term partner not looking to change vendors.

Reasons for choosing WidePoint

We reviewed three other service providers for the service and made the decision to move forward with Widepoint based on overall service capability, price and the management team. Very satisfied with the relationship we have developed with Widepoint

Vendor Response

Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come!

Replied April 2020

Tim P.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed July 2021

WidePoint - Wireless TEM Services (Telecommunications Expense Management)

Overall experience with WidePoint during the past 10+ years has been excellent for our Wireless TEM services. Great customer support from the helpdesk and management. Always provided great support for the Army Corps of Engineers and during national emergencies (flooding, hurricane, fire, border protection, tornado, etc.). While also providing excellent cellular cost savings and billing support. Supported approx. 23,000 devices for the Corps of Engineers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WidePoint provided great technical support, billing support, cellular cost reductions, rate plan optimization, and customer helpdesk. Wireless TEM Services included Project Management, Contract Optimization, Inventory Management, Invoice/Billing/Audit services, Rate Plan Optimization, Reporting & Analysis, Dispute Recovery, Procurement services, Help Desk & Break Fix, Transition services, Life Cycle Management, Emergency services, and Online Portal.

Cons:

N/A. Online portal software performed very well.

Reasons for choosing WidePoint

Gartner recommended, Wireless TEM (Telecommunications Expense Management) services, Billing & Audit support, Cellular Optimization plans, Customer support and Help Desk, and overall Value to the Corps of Engineers.

Vendor Response

Thanks Tim. Your feedback is greatly appreciated!

Replied July 2021

Robert H.

Verified reviewer

Hospitality

10000+ employees

Used daily for less than 2 years

Review source

Reviewed April 2020

CDL

Working with the team is great. They always have the information I need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Communication from the team is great and they have the information needed.

Cons:

Having to run full reports to get report data

Vendor Response

Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come!

Replied April 2020

Stacey S.

Verified reviewer

Cosmetics

Self-Employed

Used daily for less than 2 years

Review source

Reviewed January 2026

Widpoint for a Wide review.

WidePoint was slow like this it was solid Easy to use When gave full visibility Saved real money,and support with quick and was actually helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In software get solid marks from users mostly 4-5 stars in customer reviews on sites like G2 software advice and trust radius around 710s there Wide point gets solid marks mostly 4-5 stars positive vibes all around from users on G2 software advice trust radius what people like most total control over telecom spend centralizes it all cuts costs fast.

Cons:

Reviews G2 captera ETC the main gripes are pretty mild since most folks give it high marks least liked things like advanced analytics or extra modules cost more to unlock overall still Savings and support outweigh it.

Showing 1 - 4 of 4 Reviews