Coviu 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Coviu

4.9

(32)

Pricing

Starting at A$40.00 per month

About Coviu

Coviu is an Australian video telehealth solution for video consultations. Coviu allows users to share resources and use the interactive whiteboard feature to explain diagrams, diagnoses and exercises. Coviu also integrates with practice management software and allows you to provide a range of assessments, prescribe medication and manage billing, including Medicare and insurance, all within the platform.

Coviu Screenshots

Coviu Pricing and Plans

Starting price: A$40.00 per month

Free Trial

Free Version

Individual

A$40.00

per user, per month

Plan includes:

A single consultation room with customisable waiting area
Customisable telehealth consent form
Configurable consent forms
Stripe Payment
Email invitations
SMS invitations
Patient arrival alerts
Messaging with patients via the waiting area
Conduct intake or triage via virtual waiting area
PMS automation

Clinic

A$54.00

per user, per month

Plan includes:

All the features of Individual plus:
Up to 20 free admin users
Customisable forms
Comprehensive data reporting
Unlimited consultation rooms
Centralised waiting area
Easy transfers for intake, triage, payment & follow-up

Enterprise

A$200.00

per year

Plan includes:

All the features of Clinic plus:
White-labeled platform & custom domain
Single sign-on (SSO)
Custom security reviews
Multi-clinic oversight
Dedicated Success Manager & onboarding
Additional security or API customisation on request

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Coviu Features

Popular features found in Telemedicine
Appointment Management
Billing & Invoicing
Charting
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Multi-Provider Practice
Online Forms
Payment Processing
Practice Management
Self Service Portal
Video Conferencing
More features of Coviu
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
API
Appointment Scheduling
Chat/Messaging
Client Portal
Communication Management
Compliance Management
Conferencing
Customizable Branding
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Document Management
Electronic Payments
Email Alerts
Email Reminders
File Sharing
For Medical Purposes
Live Chat
Medical Billing
Mobile Access
Mobile Alerts
Mobile Payments
Monitoring
Multi-Location
One-to-One Messaging
Patient Engagement
Patient Questionnaires
Real-Time Notifications
Reminders
Remote Monitoring & Management
Remote Treatment Planning
Scheduling
Secure Data Storage
Secure Login
Softphone
Status Tracking
Surveys & Feedback
Third-Party Integrations
Two-Way Audio & Video
Video Support
Virtual Visits
Virtual Waiting Room
Workflow Management

Coviu Integrations

Stripe

Acuity Scheduling

Nookal

Coviu User Reviews

Overall Rating

4.9

Ratings Breakdown

88%

13%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.9

Functionality

4.7

Gwenyth F.

Verified reviewer

Medical Practice

Self-Employed

Used other for less than 6 months

Review source

Reviewed July 2020

Working with Coviu

The only business problem I had to solve was to be able to communicate effectively, securely and reliably with my patients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am not at all tech savvy but I needed to set up Telehealth because of Covid 19. I watched a webinar that presented different avenues for telehealth and I chose Coviu because I saw it as one of the most secure and appreciated the fact that it did not store data. This was important to me as I work in mental health. In mental health, it was also important that there was a facility where my patients could hide their photograph as for some, it is disturbing to watch themselves.. Accessing Coviu was easy and their training webinars rapidly and effectively equipped me to start without a problem. Because I am a solo practitioner, I have not used the many other features that would be of benefit in a large practice. Coviu serves me well and is working seamlessly. Any hitches relate to internet difficulties rather than the product. Importantly, the support is readily available

Cons:

I can't really comment on this as I am using very limited aspects of the product. From my solo practice perspective, there is nothing I am unhappy about.

Reasons for choosing Coviu

Security, no holding of data, ease of use, the safety of the patient being able to hide their photo from themselves because it was distracting or disturbing and technical support

Tony G.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2020

Coviu works well for a specialist practice

A great option for video telehealth for my current and new patients, in this COVID environment

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, with good quality adaptive video. The various tools are great, especially screen-sharing an application window. Patients really like to be able to see their Xrays, and access to the images often helps me in explaining what's involved in any forthcoming procedure.

Cons:

Nothing comes to mind. There is a general problem of elderly patients being completely bewildered by anything to do with I.T. This applies to all telehealth platforms, but is something to keep in mind.

Reasons for choosing Coviu

Easily the best workflow, video quality, and add-on tools

Reasons for switching to Coviu

Doxy.me video quality ordinary, and non-intuitive workflow for both staff and patients

Jacky P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2020

Simple and Effective

COVIU allowed us to maintain contact with our clients during the COVID19 lockdown and continues to be an important tool in our service delivery for clients who live a distance from the clinic or cannot tolerate the social engagement that face to face sessions require.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The end-to-end encryption and single URL link access have made choosing COVIU a real positive in my business.

Cons:

Helping clients to gain internet strength to avoid freezing has been the only down-side, although that's common with all forms of Telehealth. COVIU is simple to reconnect and the chat feature often continues to work when the video is freezing.

Reasons for choosing Coviu

Price and simple connectivity features

Julian W.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2020

Great product, my telehealth solution.

A professional confidential solution to telehealth video sessions with clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like its many features, including a waiting room for clients.

Cons:

I sometimes have connection problems but I think that is my internet connection not the software.

Reasons for choosing Coviu

Recommended by my professional body as meeting security requirements.

allison D.

Verified reviewer

Alternative Medicine

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed May 2022

Review of Coviu

I need to ensure security with my telehealth sessions and coviu provides this.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I am a sole trader therefore need something easy to use. I found coviu easy to use and have never had issues. The support team were very helpful when I was setting up and sent a long time with my on coviu explaining the software.

Cons:

None. I am happy with all the features that I use as a sole trader.

Lexie C.

Verified reviewer

Medical Practice

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed January 2022

Great product!

Over the lockdown period in Melbourne our Speech Therapy practice was able to continue conducting assessments and initial appointments with families which meant that care for these clients was able to continue!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to integrate Pearson assessments for online assessment sessions. Families I work with like not having to download software and it's very easy to navigate.

Cons:

Sharing screen is difficult sometimes as it's hard to keep everything in view

Reasons for choosing Coviu

The integration of Pearson assessments

Louise V.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed October 2020

Easy, reliable, affordable

great, very happy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is user friendly even for clients who don't know much about computers. The connection is usually great and it's well priced. It's easy to screenshare.

Cons:

Occasionally the connection is not great and it drops out but this is rare and more a function of the internet connection rather than the software

Reasons for choosing Coviu

cheaper for a single person, and it was recommended by a number of organisations and individuals

Raymond M.

Verified reviewer

Medical Practice

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2020

Useful medical Telehealth Solution

It has proven useful to use COVIU during the recent COVID crisis, especially when consulting with rural patients where travel is difficult or undesirable. I will retain it for use in the same patients where their condition is suitable for Telehealth.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use software, and the ability to screen share means I can show mini "tutorials" or slide shows to patients online while talking. It is quite simple for patients to connect without having to download special software. While there is no "password" to join meetings, the fact the administrator has to allow a person to join means it remains secure.

Cons:

There seem to limits to screen sharing Powerpoint slides as tutorials unless both parties are using the same web browser, but converting any shared documents to a pdf before use overcomes this limitation.

Shelley M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed October 2020

Extremely happy with Coviu.

Excellent Telehealth platform allowing me to assess and treat using the McKenzie method of physiotherapy. Allows clients to treat themselves once they know the correct movement and/or exercise to follow based on a thorough assessment. Allows clients to realise they do not always requiring hands on techniques to become pain free.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use (email link) and great video quality. The tools are very useful for exercise prescription and allow me to provide clients with something tangible to take away from the appointment. These tools also make it easier to follow up on progress and compliance. Sharing files enables us to get patients to complete outcome measures which are useful for monitoring progress. The security seems to be greater than others on the market.

Cons:

The name! Too much of a COvid 19 reminder.

Dr John B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2020

COVIU is critical in clinical practice