Doxy.me 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Doxy.me

4.6

(1223)

Pricing

Starting at $35.00 per month

About Doxy.me

Doxy.me is a telemedicine platform designed to provide a secure solution for healthcare providers and clinics. The platform focuses on facilitating remote medical consultations and patient care through online interactions. It aims to streamline the telemedicine process by offering user-friendly features accessible in major desktop and mobile browsers without requiring any downloads or installations.

The key features of Doxy.me include clinic-optimized workflows that empower providers and their teams to deliver better care efficiently. These workflows are designed to adapt to various clinical scenarios and enhance the overall patient experience. It prioritizes security by being fully HIPAA and GDPR compliant, SOC2 certified, and encrypted end-to-end. Additionally, it ensures enterprise-grade security measures, meeting worldwide requirements, including HIPAA, GDPR, PHIPA, PIPEDA and HITECH compliance.

Doxy.me emphasizes empowering clinics to leverage telemedicine effectively within their organizations, showcasing the potential benefits of embracing virtual care. The platform offers users a seamless and impactful telemedicine experience, allowing them to experience the advantages of...

Doxy.me Screenshots

Doxy.me Pricing and Plans

Starting price: $35.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

Breach Insurance
Browser Notifications
Email Support
End-to-End Encryption
GDPR and PIPEDA/PHIPA Requirements
Marketing Materials
Meeting History
Meets HIPAA
No Patient Data Stored
Online Help Pages

Professional

$35.00

flat rate, per month

Plan includes:

All Free Plan Features + Text and Email Invites Sent via Doxy.Me
Audio Calls
Edit Waiting Room
File Transfer
Group Calling Screen Share
HD Video
On-Demand Chat Support
Payments
Photo Capture
Room Passcode

Clinic

$50.00

flat rate, per month

Plan includes:

Admin Controls
All Professional Plan Features + Personalized Subdomain
Custom BAA
Customized Branding
Custom Security Review
Room Access Control
Shared Rooms
Simultaneous Calls
Teleconsent Form
Transfer Patient

Enterprise

Pricing available upon request

Plan includes:

All the Benefits of Clinic + Onboarding Team
Dedicated Customer Success Manager
Five Customized Teleconsent Forms
Free Support Staff Licenses
Group Discounts
Monthly Usage Report
Security Review
Single Sign-on

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Doxy.me Features

Popular features found in Telemedicine
Appointment Management
Billing & Invoicing
Charting
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Multi-Provider Practice
Online Forms
Payment Processing
Practice Management
Self Service Portal
Video Conferencing
More features of Doxy.me
Activity Dashboard
Alerts/Notifications
API
Appointment Scheduling
Chat/Messaging
Compliance Management
Customizable Branding
Document Management
Electronic Payments
Email Reminders
File Sharing
For Medical Purposes
Live Chat
Monitoring
One-to-One Messaging
Reminders
Remote Treatment Planning
Reporting & Statistics
Scheduling
Third-Party Integrations
Two-Way Audio & Video
Virtual Waiting Room
Workflow Management

Doxy.me Integrations

Cloudflare

Stripe

eClinicalWorks

Okta

Doxy.me User Reviews

Overall Rating

4.6

Ratings Breakdown

69%

25%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.5

Functionality

4.6

Elizabeth P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Doxy .ME Review

Positive. I used this to start my telehealth practice and save a lot of money over paying for integrated EHRs or Zoom Workplace with BAA.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Previously 4

Pros:

Free and HIPAA-compliant, thisis ideal for starting telehealth practice. It was easy to have the same link and waiting room.

Cons:

Felt out-dated in appearance/layout. No screen recording/sharing when I was using it a few years ago.

Reasons for choosing Doxy.me

It was free and simple to set-up on my end

Reasons for switching to Doxy.me

HIPAA compliant Free to use No downloads

Vickie S.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2024

Doxy.me is the only telehealth/teletherapy tool for me!

Pretty close to perfect. I get great service, very few call issues (which are generally an internet issue and NOT a Doxy issue), and for the price I get a TON of great tools and abilities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love everything about Doxy. The price, the ease of use, the ability to communicate with patients en mass via waiting room announcements, and the ability for my patients to come into the waiting room for links to coping skills and important research documents. I can collect payments right through Doxy via Stripe, collect patient feedback via Dokbot, share information via screen share, and file transfer. Doxy provides analytics and meeting histories, and connects you will tools like therapeutic exercises with reminders, group calls, and electronic teleconsent with signatures.

Cons:

Honestly, there's nothing I "like least". I would say the one thing I would consider an improvement would be to add a reminder sound (ding!), which can be set for each call individually (or not at all) by the provider, to remind both patient and provider that it's time to "wrap it up." And while this would be a wonderful addition, I definitely don't consider it a deal breaker.

Reasons for choosing Doxy.me

The main reasons I chose Doxy are the static address, ease of use, and reliability.

Reasons for switching to Doxy.me

I first switched because I became aware that Doxy provides a static address, which allows my patients to bookmark and easily return to Doxy every week. All the other features and bonuses are why I stay.

T. Alan S.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed October 2023

Best telehealth system I have used

Previously 4

Overall experience has been excellent and would recommend Doxy to any practictioner for telehealth

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Everything about it including features, value, ease of use, reliability, ease of use for new and existing patients

Cons:

Sometimes log in can be annoying and temperamental

Reasons for switching to Doxy.me

didn't work well and have same features as in doxy

Elizabeth P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed April 2025

Free telehealth video platform

It was a really great way to start in HIPAA compliant telehealth

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it was free, there was no downloads required, and that I had a waiting room

Cons:

Sometimes it could be a little bit clunky to use, and you couldn’t schedule directly within it

Reasons for choosing Doxy.me

I would’ve had to pay or not have the HIPAA compliant version, so choosing Doxy for free was an easy choice

Shirita C.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2025

Doxy Review

Overall, Doxy has met my needs. I especially value the telehealth tools when working with my clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My ability to screen share with my clients while in session.

Cons:

Sometimes the video quality is poor, or it freezes up

Reasons for switching to Doxy.me

Service was not always reliable. I had a lot of dropped video calls.

Joseph A.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Reliable and secure

Over all experience the last three years have been with very little tech. issues, very reliable, Video feed improved, and added services. I have a professional account it works great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Security encrypted end from end and HIPPA compliant.

Cons:

occasional technical issue on other end with clients, mostly Android phones

Reasons for choosing Doxy.me

Zoom was sued for saying they were HIPPA compliant when they were not from my understanding. so i just did not want to risk it. Tiger cost and web page was not user friendly as Doxy. Doxy is simple to use and meets my requirements

Reasons for switching to Doxy.me

Pricing and Reliability. HIPPA compliance

Gayle E.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed January 2025

Retired and satisfied

I'm retired and just see a few clients a week. I'm a caregiver and Telehealth allows me to be at home and to continue doing what I love to do. The support has been awesome when I've needed it. The price keeps my overhead in budget.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's affordable, easy to use, support is available, and they're open to suggestions.

Cons:

Doxy.me checks all my boxes so I can't say I'm dissatisfied about anything.

Reasons for choosing Doxy.me

I didn't need the EHR. I didn't want to pay for something I didn't use.

Annelie W.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2024

Doxy is the most professional and HIPAA compliant platform for counselors and doctors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Doxy is HIPAA compliant, and the platform is easy to use for myself and my clients. Clients do not need to download anything or enter personal information. They click on the secure link that I provide to them. Our connection is reliable unless one of us has WIFI issues (which is not Doxy's fault). I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms.

Cons:

I love Doxy! Doxy is the most professional and HIPAA compliant platform I have found for counselors and doctors.

Reasons for choosing Doxy.me

HIPAA compliance, cost, ease of use, quality for price

Reasons for switching to Doxy.me

HIPAA compliance, cost, ease of use, quality for price

David G.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Reliable simplicity makes sense.

I like it. And rely on it daily for my work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the low price and reliability. Simplicity makes it easy to use.

Cons:

Sometimes call quality used to vary but it is better now.

Reasons for choosing Doxy.me

Better pricing and HIPPA compliance were important factors.

David J.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Easy to Use, worth every penny

I have used Doxy for 4 years. I checked out a number of competing platforms, all of which had more cons than pros. Doxy keeps it simple for me and more importantly, for my clients.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

This is the simplest, most user-friendly telehealth platform I have ever used, including the one within the EMR system I use. Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions.

Cons:

The security measures make the connection a little fussy i.e. if your camera has been used on another platform and that software is not closed, Doxy will not allow a video connection. I just have to be careful and prepared to troubleshoot with clients.

Reasons for choosing Doxy.me

I also tried several other competitors designed for telehealth specifically. None of these platforms could compare for ease of use.

Reasons for switching to Doxy.me

Ability to use for group supervision and other non-client meetings, ability to see who is in the waiting room.

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