TripWorks 2026: Benefits, Features & Pricing

Thank you so much, Mindy, for taking the time to share such a thoughtful review! We’re really glad to hear that TripWorks has been a good value for your organization and that your team finds the interface intuitive and easy to use across devices. It’s especially rewarding to hear that our customer support, calendar, and tour guide assignment features are making day-to-day operations easier for your staff. Helping teams log in quickly and focus on what they need to do is exactly what we aim for. We also want to clarify your note about taxes on credit card fees. TripWorks does allow you to charge tax on any fees you assess to the customer, including fees that you might choose to collect to offset your credit card fees). Our account representative team will be reaching out to walk you through how to set this up so it’s handled automatically going forward. Thank you again for trusting TripWorks and for sharing your experience.

Replied January 2026

Thank you for your wonderful review! We’re thrilled to hear that you consider TripWorks the best option for your business. It’s fantastic to know that our customer service, flexibility with commissions, and lack of subscription fees have made a positive impact. We’re also glad you appreciate our commitment to continually updating our technology—staying ahead to meet your needs is a priority for us. We’re sorry to hear about your past experience with TrekkSoft, but we’re happy that TripWorks has been a breath of fresh air for you. Your feedback about our team being helpful and patient is greatly appreciated, and it motivates us to keep delivering the best support possible. If you ever have more feedback or need any assistance, don’t hesitate to reach out—we’re always here to help. Thanks again for choosing TripWorks, and we’re excited to continue supporting your business!

Replied September 2024

Thank you so much for taking the time to share your detailed feedback on your experience with Tripworks. We truly appreciate your thoughtful review and are thrilled to hear that overall, our system has been meeting your needs effectively. It's fantastic to hear that you find our system clean and visually appealing, with a straightforward booking flow. We're also glad that our dynamic pricing options and flexibility in managing bookings have been beneficial for your business. Your insights regarding the resource settings and the lengthiness of default receipts for large bookings are incredibly valuable to us. We understand the importance of flexibility in meeting your specific needs and will certainly take your feedback into consideration as we continue to improve our platform.

Replied February 2024

Thank you for sharing your detailed experience with TripWorks! We’re delighted to hear that our client service has been a standout feature for you. Our team is committed to ensuring that the setup and customization process is as smooth as possible, and it’s wonderful to know that you found it to be a breeze. It’s also great to hear that our platform has helped resolve the challenges you faced, especially with managing multiple resellers and centralizing your bookings. We understand that with so many features, there can be a learning curve, but we’re glad that our team has been able to assist you whenever needed. Your feedback about the platform’s depth is invaluable, and we’ll continue to work on ways to make the user experience even more intuitive.

Replied August 2024

Thank you for your glowing review of Tripworks! We're thrilled that our platform's ease of setup, dedicated customer service, fast payment processing, and flexibility have made a positive impact on your business. It's fantastic to hear that you find the setup of tour options, vouchers, and gift card options to be extremely easy to manage. We're especially delighted that our dedicated customer service, including having an account manager you can speak with directly, has been one of the standout features for you. Providing personalized support is something we strive for, and we're glad to know it's making a difference for your business. Your suggestions regarding customer-initiated tour cancellations and refunds, as well as improvements to the sales screen functionality and automatic commission payouts for affiliate bookings, are incredibly insightful.

Replied February 2024

Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’ve had a positive experience with Tripworks and that our team has been able to assist you quickly and effectively. Your kind words motivate us to keep delivering top-notch service! We’re grateful for your partnership and look forward to continuing to support your business’s success! 🚀

Replied November 2024

Thank you for taking the time to share your thoughts on TripWorks! We’re pleased to hear that TripWorks is working well for you both in the field and at the office, and that your customers find it easy to book online through our platform. It’s also great to know that our customer service has met your expectations—providing you with excellent support is always a top priority for us. We appreciate your constructive feedback. We’re constantly working to refine and improve our platform, and your insights are invaluable in helping us make those enhancements. Thank you for choosing TripWorks and for being a valued part of our community. We’re here to support your business and are committed to making your experience even better moving forward.

Replied August 2024

Thank you for your fantastic review! We’re thrilled to hear that you consider TripWorks “the best in the market” and that our technical support and communication have exceeded your expectations. Being ahead of the competition and providing top-tier service are things we strive for every day, and it’s incredibly rewarding to see that reflected in your experience. We’re so glad that you’ve had a perfect overall experience with TripWorks. Your recommendation means the world to us, and we’re committed to continuing to deliver the great service and innovative features that you’ve come to expect. If you ever need anything or have further feedback, please don’t hesitate to reach out—we’re always here to support you. Thanks again for being a valued part of the TripWorks community!

Replied September 2024

Cara, thanks so much for your kind words! We're thrilled to hear that you've enjoyed prompt customer service.

Replied December 2024