TravelWorks 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TravelWorks

4.5

(19)

Pricing

Starting at $145.00 per month

About TravelWorks

TravelWorks is a comprehensive back-office accounting solution tailored for travel agencies, designed to streamline operations, automate invoicing, and centralize financial management.
TravelWorks empowers travel professionals with a robust, cloud-based platform that integrates accounting, CRM, booking, and inventory management into one seamless system. Built specifically for travel agencies and tour operators, it simplifies complex financial tasks such as invoicing, payment tracking, and commission management. Agencies can generate standardized, professional invoices and itineraries, customize templates with personalized messages and terms, sent directly to clients via email. The software supports real-time accounting practices, reducing paperwork and enhancing operational efficiency. With compatibility across major GDS systems like Sabre, Amadeus & Travelport.
30+ years of experience in the travel software development. 6000+ users. User-friendly, quick to implement, affordable. Free demo.

TravelWorks Screenshots

TravelWorks Pricing and Plans

Starting price: $145.00 per month

Free Trial

Free Version

Basic

$145.00

flat rate, per month

No plan information available

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TravelWorks Features

Popular features found in Travel Management
Booking Management
Reminders
Reporting/Analytics
Restriction Management
More features of TravelWorks
Accounting Integration
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Approval Process Control
Approval Workflow
Billing & Invoicing
Calendar Management
Categorization/Grouping
Central Reservation System
Client Management
Communication Management
Credit Card Management
CRM
Customer Database
Customizable Branding
Customizable Reports
Dashboard
Dashboard Creation
Data Import/Export
Discount Management
Document Management
Dynamic Content
Electronic Payments
Expense Tracking
Financial Analysis
For Travel Agencies
GDS/OTA Integration
Inventory Management
Invoice Management
Itinerary Creation
Multi-Currency
Multi-Day Booking
Multi-Language
Online Booking
Package Creation
Payment Processing
Policy Management
Price/Margin Management
Pricing Management
Promotions Management
Quotes/Estimates
Real-time Alerts
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Receipt Management
Reimbursement Management
Reporting & Statistics
Reservations Management
Sales Pipeline Management
Search/Filter
Single Sign On
Spend Analysis
Spend Control
Supplier Management
Third-Party Integrations
Travel Management
User Management
Vendor Management
Waiver Management
Website Management
Workflow Management

TravelWorks Integrations

Stripe

PayPal

Elavon

Square Payments

Global Payments Integrated

Payline Data

See all 8 integrations

TravelWorks User Reviews

Overall Rating

4.5

Ratings Breakdown

63%

26%

11%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.8

Functionality

4.5

Verified

Reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

Change made easy

We started using Travel Works when our agency moved from one Consortia to another. The system we had, belonged to the Consortia, so moving meant leaving it behind. Starting a new system felt like a mountain for us before we began, but the team at Travel Works provided as much training as we needed to learn this new system and the support we received has been excellent. The consultants in the office found it relatively easy to learn the new system and our back office administrator loves how everything is integrated. We no longer need to use a separate program take care of the back office accounting. Thank you Travel Works for making the change easy to manage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything is integrated with the back-office accounting. No need for 2 systems to take care of the business. The system is quite easy to use, and not that difficult to learn. The support is excellent.

Cons:

Having come from a different system, there are some things that do not work the same and some things are missing that we had in our old system, but hopefully over time and with continued development, Travel Works will keep improving.

Reasons for choosing TravelWorks

We chose TravelWorks after talking with others who chose other products and felt this would be our best option. We liked the fact that is a Canadian built product and knowing that large organizations are using it made it convincing that it could work for us.

Reasons for switching to TravelWorks

We changed Consortias

Adam P.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed October 2025

our 4 years on Travelworks

The ease of use has made Travelworks a dream to use without extensive training for your team. It's extremely intuitive and very well 'supported'

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use is the most outstanding feature. The support, help and proactiveness of the team behind the scenes is a close second and way out in front of all other systems we've used.

Cons:

lack of integration with suppliers we use regularly, however, the cut-and-paste option into the free-format product description is easy. GST is still too manual a process

Reasons for choosing TravelWorks

Ease of use. Tramada is convoluted and would have required a lot of training

Reasons for switching to TravelWorks

Omnis was finishing. Had to find a new mid office system

Mary W.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed February 2022

Travel industry review

I think it is one of the best products for the travel industry

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WE have been using this product for 20 years. It was a little tricky at the beginning but once you figure it out it have a lot of good qualities

Cons:

Constantly putting the date in when paying a bill.

Reasons for choosing TravelWorks

It said it was the easiest to use in the advertisement and because we were manual for so long sounded better, plus listening to other agency owners

Reasons for switching to TravelWorks

It was time

Jacob K.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Reviewed October 2025

TravelWorks is a winner for our travel agency and tour operator business

We are very happy with our decision to move to TravelWorks. As a small business with unique requirements, our team is confident that TravelWorks will serve our needs now and well into the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TravelWorks is an all in one back office solution. It provides us with what we need for a backend system and gives us room to grow and expand our operations. Onboarding, training and customer support is excellent.

Cons:

PCContact is not as versatile as its competitors in the email marketing space. The editing features are dated

Reasons for switching to TravelWorks

TravelWorks is more robust and better suited our needs as an all in one system

Nazira M.

Verified reviewer

Hospitality

2-10 employees

Used monthly for more than 2 years

Reviewed October 2025

Pleasure to work on Travelworks

We have an excellent experience, we able to manage our bookings well within the system - took me a while to think about what we like least

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once we are all trained and set up, we can just get on with needs to be done and the reports work really well

Cons:

When we have a refund, it can make a booking confusing at time to get right in Travelworks, most cases it's just a matter of the actual refund which is complicated itself as no two scenarios are the same

Reasons for choosing TravelWorks

Functionality and Price..........................................

Reasons for switching to TravelWorks

Pricing and COVID did not make sense to continue with our existing provider due to COVID and its impact on the international travel industry

Daleen L.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Reviewed October 2025

Our experience with Travelworks

Very happy with our overall experience with TravelWorks and the assistance we have received from the entire team. It is a great solution for our travel business and would recommend it to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is user-friendly and can accommodate the complicated set up with multiple branches that our company has. Customer support is very responsive. Overall good value for money.

Cons:

Some functionality that we would like to see is hard coded and cannot be changed, or could be developed for a fee. Would like to be able to run reports based on cash/commission received.

Muhammad Shahid F.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

The control room for the tour manager

It pared down booking to a bare-bones process and made tracking across trips and client history easier, thus freeing up my team to spend more time on client experience and upsell.

Ratings Breakdown

Ease of use

Functionality

Pros:

Everything from itineraries to client communication is centralized in a single system. It’s made for travel companies, and it looks like it.

Cons:

Initial set up was a little bit of a learning curve and customer support could be more prompt sometimes.

Haley B.

Verified reviewer

Automotive

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed June 2025

TravelWorks Away We Go!

I am happy with its integration, ease of use, and excellent support. They also offer a mobile app for this software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and has excellent customer service. Also has a wide range of features that you can use.

Cons:

Very limited on invoice customizations and it is missing some of the features of the previous version.

Bruce D.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Reviewed February 2022

All In ONE!

In 1 word: EASIER In 1 sentence. It's EASIER with Travel Works.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Travel Works is CLEAN & EASY to use. It has the tools for business & industry. Thanks Travel Works! If looking for the BEST, this is it. If you've found a better product, I'd be shocked. So, let me know:-)

Cons:

Looking for smarter improvements, advancements and FLEXIBILITY with Trip N Touch!!! Especially in this APP day & age. It should & can be a bit better. It will HELP us. -PLEASE! -Auto Update Flight Changes, [Should be synced to a flight tracker software, so when the flight times change [always do; we do not have to go back into TW to update a few minutes here and there so our clients times are correct on the App] The App should be dynamic with the most up to day flight schedules. -Allow additional Itinerary SYNCING options so we can include more details on our clients App. This is important. I've requested this and HOPE TW can figure it out. -Also allow FREE Text SYNCING from TW to the Trip N Touch App. This will provide us the power to provide a CLEARER and or more accurate description of our clients trip details. -Capability to transfer all trip components from TW to Travel Works.

Reasons for switching to TravelWorks

We were ready for the next level software for our industry and TW was able to deliver.

Ann H.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 6 months

Reviewed February 2022

New to travel accounting

This system helps me to organize my day and week better with final payment reminders. Allows me to stay in better communication with customers about upcoming birthdays. It has allowed me to become a more time efficient person.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Adding my client's information into the system. All of their details are added and I no longer need to search out past bookings for frequent flyer numbers or cruise identifiers. If you run into a question, you can simply send a message to the help desk and the friendly staff will message you back with a comprehensive answer or call if it requires more explanation.

Cons:

There isn't anything I dislike, but I am working on getting used to the look of the reports.

Reasons for choosing TravelWorks

It was geared for travel agencies.

Showing 1 - 10 of 19 Reviews

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